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1 after-sales department
Ind., Comm. service après-venteEnglish-French dictionary of law, politics, economics & finance > after-sales department
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2 after-sales department
service m après-vente -
3 after-sales
Marketing après-vente (inv)►► after-sales department service m après-vente;after-sales marketing marketing m après-vente, MAV m;after-sales service service m après-venteUn panorama unique de l'anglais et du français > after-sales
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4 after-sales
après-venteafter-sales department service m après-vente;after-sales marketing marketing m après-vente;after-sales service service après-venteIt is difficult enough to entice consumers to buy online without sites blatantly disregarding consumer rights. In the real world, shoppers like stores that carry a wide range of goods at competitive prices. If they have a query, they want it answered promptly and competently, and once they have purchased, they want helpful and efficient after-sales service.
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5 after-sales service
торг. послепродажное обслуживание (услуги, оказываемые продавцом покупателю после сделанной им покупки, напр., ввод в эксплуатацию (установка, подключение), консультации по использованию, гарантийный ремонт, замена бракованных товаров и т. д.)Syn:See:* * *обслуживание товара производителем или его агентом после того, как товар был продан -
6 maintenance department
1) эк., упр. отдел технического обслуживания (занимается ремонтом и поддержанием в надлежащем порядке оборудования компании, а также оказанием услуг технического обслуживания клиентам компании, напр., услуг по установке или гарантийному ремонту продукции компании)See:2) упр. = service department 1),* * *Англо-русский экономический словарь > maintenance department
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7 have
(to have or keep (something) in case or until it is needed: If you go to America please keep some money in reserve for your fare home.) tener algo de reserva, guardar algohave vb1. tenerdo you have a video? ¿tienes vídeo?2. tomar3. haberhave you read Don Quixote? ¿has leído Don Quijote?have you had your hair cut? ¿te has cortado el pelo?Esta construcción se emplea cuando no eres tú quien hace algo, sino que pagas a alguien para que te lo hagato have lunch almorzar / comerto have a swim bañarse / nadartr[hæv]1 (posess) tener, poseer■ will you have a brandy? ¿quieres tomar un coñac?■ to have breakfast/lunch/tea/dinner desayunar/comer/merendar/cenar3 (cigarette) fumar■ how many cigarettes have you had today? ¿cuántos cigarros has fumado hoy?4 (shower, bath, etc) tomar■ when she got home she had a shower cuando llegó a casa se dio una ducha, cuando llegó a casa se duchó■ have you had a wash and a shave? ¿te has lavado y afeitado?5 (treatment) recibir6 (illness) tener7 (experience) tener■ I had a scare tuve un susto, me asusté■ have a good time! ¡divertíos!, ¡pasadlo bien!8 (receive, invite) recibir, invitar9 (borrow) pedir prestado, dejar■ can I have your book for a second, please? ¿me dejas tu libro un segundo, por favor?■ are you going to have a party for your birthday? ¿vas a hacer una fiesta para tu cumpleaños?11 (according to) según■ rumour has it that... corre el rumor de que...12 (baby) tener, dar a luz13 (cause to happen) hacer, mandar14 (allow) permitir, consentir■ if you paid £200 pounds for that you were had si has pagado doscientas libras por eso te han timado1 haber\SMALLIDIOMATIC EXPRESSION/SMALLhad better más vale quehave got SMALLBRITISH ENGLISH/SMALL tenerto have done with acabar conto have had it (broken) estar hecho,-a polvo, estar fastidiado,-a 2 (in trouble) haberlo,-a cagado,-a 3 (finished) estar acabado,-a■ this radio's had it, I'll have to get a new one esta radio está en las últimas, tendré que comprar una nueva■ your dad's seen you, you've had it now! te ha visto tu padre, ¡la has cagado!■ if this scandal gets out he's had it as an MP si la gente se entera de este escándalo, se han acabado sus días de diputadoto have it away / have it off taboo echar un polvoto have it in for somebody tenerla tomada con alguiento have it out with somebody ajustar las cuentas con alguiento have it over and done with acabar algo de una vez y para siempreto have just acabar deto have somebody over to one's house / have somebody round to one's house invitar a alguien a casato have somebody up for something SMALLLAW/SMALL llevar a alguien ante los tribunales por algo, procesar a alguien por algoto have something on tener algo planeado, tener algo que hacerto have something on somebody tener información comprometedora sobre alguien, saber algo comprometedor acerca de alguiento have to tener que, haber deto have to do with tener que ver conhave ['hæv,] in sense 3 as an auxiliary verb usu ['hæf] v, had ['hæd] ; having ; has ['hæz,] in sense 3 as an auxiliary verb usu ['hæs] vt1) possess: tenerdo you have change?: ¿tienes cambio?2) experience, undergo: tener, experimentar, sufrirI have a toothache: tengo un dolor de muelas3) include: tener, incluirApril has 30 days: abril tiene 30 días4) consume: comer, tomar5) receive: tener, recibirhe had my permission: tenía mi permiso6) allow: permitir, dejarI won't have it!: ¡no lo permitiré!7) hold: hacerto have a party: dar una fiestato have a meeting: convocar una reunión8) hold: tenerhe had me in his power: me tenía en su poder9) bear: tener (niños)she had a dress made: mandó hacer un vestidoto have one's hair cut: cortarse el pelohave v aux1) : habershe has been very busy: ha estado muy ocupadaI've lived here three years: hace tres años que vivo aquíyou've finished, haven't you?: ha terminado, ¿no?3)to have to : deber, tener quewe have to leave: tenemos que salirexpr.• merecer v.expr.• tener algo en mente expr.v.(§ p.,p.p.: had) = contener v.(§pres: -tengo, -tienes...-tenemos) pret: -tuv-fut/c: -tendr-•)• poseer v.• tener v.(§pres: tengo, tienes...tenemos) pret: tuv-fut/c: tendr-•)v.• haber v.(§pres: he, has...) subj: hay-pret: hub-fut/c: habr-•)hæv, weak forms həv, əv
1.
2) ( possess) tener*I have o (esp BrE) I've got two cats — tengo dos gatos
I don't have o (esp BrE) haven't got any money — no tengo dinero
do you have a car? - no, I don't o (esp BrE) have you got a car? - no, I haven't — ¿tienes coche? - no (, no tengo)
3) (hold, have at one's disposal) tener*look out, he's got a gun! — cuidado! tiene una pistola or está armado!
how much money do you have o (esp BrE) have you got on you? — ¿cuánto dinero tienes or llevas encima?
can I have a sheet of paper? — ¿me das una hoja de papel?
may I have your name? — ¿me dice su nombre?
could I have your Sales Department, please? — ( on phone) ¿me comunica or (Esp tb) me pone or (CS tb) me da con el departamento de ventas, por favor?
I have it!, I've got it! — ya lo tengo!, ya está, ya está!
all right: have it your own way! — está bien! haz lo que quieras!
what have we here? — ¿y esto?
to have something to + inf — tener* algo que + inf
4)a) ( receive) \<\<letter/news\>\> tener*, recibircould we have some silence, please? — (hagan) silencio, por favor
we have it on the best authority that... — sabemos de buena fuente que...
rumoradition has it that... — corre el rumor de que.../según la tradición...
to have had it — (colloq)
I've had it — ( I'm in trouble) estoy frito (AmL), me la he cargado (Esp fam); ( I've lost my chance) la he fastidiado (fam)
I've had it up to here with your complaining — estoy hasta la coronilla or hasta las narices de tus quejas (fam)
to have it in for somebody — (colloq) tenerle* manía or tirria a alguien (fam)
to let somebody have it — (sl) ( attack - physically) darle* su merecido a alguien; (- verbally) cantarle las cuarenta a alguien (fam), poner* a alguien verde (Esp fam)
b) ( obtain) conseguir*they were the best/only seats to be had — eran los mejores/únicos asientos que había
I'll have a kilo of tomatoes, please — ¿me da or (Esp) me pone un kilo de tomates, por favor?
5) ( consume) \<\<steak/spaghetti\>\> comer, tomar (Esp); \<\<champagne/beer\>\> tomarto have something to eat/drink — comer/beber algo
to have breakfast/dinner — desayunar/cenar, comer (AmL)
to have lunch — almorzar* or (esp Esp, Méx) comer
what are we having for dinner? — ¿qué hay de cena?
we had too much to drink — bebimos or (AmL tb) tomamos demasiado
6)a) (experience, undergo) \<\<accident\>\> tener*did you have good weather? — ¿te (or les etc) hizo buen tiempo?
have a nice day! — adiós! que le (or te etc) vaya bien!
I had an injection — me pusieron or me dieron una inyección
he had a heart transplant/an X ray — le hicieron un trasplante de corazón/una radiografía
she had a heart attack — le dio un ataque al corazón or un infarto
b) ( organize) \<\<party\>\> hacer*, dar*c) ( suffer from) \<\<cancer/diabetes/flu\>\> tener*to have a cold — estar* resfriado
he's got a headache/sore throat — le duele la cabeza/la garganta, tiene dolor de cabeza/garganta
7) ( look after) tener*8) ( give birth to) \<\<baby\>\> tener*9) (colloq)a) (catch, get the better of)they almost had him, but he managed to escape — casi lo agarran or atrapan, pero logró escaparse
you've been had! — te han timado or engañado!
10) (causative use)we'll have it clean in no time — enseguida lo limpiamos or lo dejamos limpio
he had them all laughing/in tears — los hizo reír/llorar a todos
to have somebody + INF: I'll have her call you back as soon as she arrives le diré or pediré que lo llame en cuanto llegue; I'll have you know, young man, that I... para que sepa, jovencito, yo...; to have something + PAST P: we had it repaired lo hicimos arreglar, lo mandamos (a) arreglar (AmL); to have one's hair cut — cortarse el pelo
to have something + INF/+ PAST P: I've had three lambs die this week se me han muerto tres corderos esta semana; he had his bicycle stolen — le robaron la bicicleta
12)a) ( allow) (with neg) tolerar, consentir*I won't have it! — no lo consentiré or toleraré!
b) (accept, believe) aceptar, creer*she wouldn't have it — no lo quiso aceptar or creer
13) (indicating state, position) tener*you have o (BrE) you've got your belt twisted — tienes el cinturón torcido
2.
1) v aux2) (used to form perfect tenses) haber*I have/had seen her — la he/había visto
I have/had just seen her — la acabo/acababa de ver, recién la vi/la había visto (AmL)
have you been waiting long? — ¿hace mucho que esperas?, ¿llevas mucho rato esperando?
had I known that o if I'd known that... — si hubiera sabido que..., de haber sabido que...
when he had finished, she... — cuando terminó or (liter) cuando hubo terminado, ella...
3)a) ( in tags)you've been told, haven't you? — te lo han dicho ¿no? or ¿no es cierto? or ¿no es verdad?
you haven't lost the key, have you? — no habrás perdido la llave...!
b) ( elliptical use)you may have forgiven him, but I haven't — puede que tú lo hayas perdonado, pero yo no
the clock has stopped - so it has! — el reloj se ha parado - es verdad! or es cierto!
you've forgotten something - have I? — te has olvidado de algo - ¿sí?
I've told her - you haven't! — se lo he dicho - no! ¿en serio?
4) ( expressing obligation)to have to + inf — tener* que + inf
I have o I've got to admit that... — tengo que reconocer que...
you don't have to be an expert to realize that — no hay que or no se necesita ser un experto para darse cuenta de eso
5) ( expressing certainty)to have to + inf — tener* que + inf
you have to o you've got to be kidding! — lo dices en broma or en chiste!
•Phrasal Verbs:- have in- have off- have on- have out- have up[hæv] ( 3rd pers sing present has) (pt, pp had) When have is part of a set combination, eg have a look, have a good time, have breakfast, had better, look up the other word. For have + adverb/preposition combinations, see also the phrasal verb section of this entry.1. TRANSITIVE VERB1) (=possess) tenerhe's got or he has blue eyes — tiene los ojos azules
have you got or do you have 10p? — ¿tienes diez peniques?
have you got or do you have any brothers or sisters? — ¿tienes hermanos?
he hasn't got or he doesn't have any friends — no tiene amigos
I've got or I have a friend staying next week — tengo a un amigo en casa la semana que viene
Don't translate the [a] in sentences like [has he got a girlfriend?], [I haven't got a washing-machine] if the number of such items is not significant since people normally only have one at a time:I've got or I have an idea — tengo una idea
Do translate the [a] if the person or thing is qualified:has he got a girlfriend? — ¿tiene novia?
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all or everything I have is yours — todo lo que tengo es tuyoyou must give it all or everything you have — tienes que emplearte a fondo
you must put all or everything you have into it — tienes que emplearte a fondo
•
can I have a pencil please? — ¿me puedes dar un lápiz, por favor?•
the book has no name on it — el libro no lleva or tiene el nombre del dueñoI've got or I have no Spanish — no sé español
•
to have something to do — tener algo que hacerI've got or I have nothing to do — no tengo nada que hacer
haven't you got anything to do? — ¿no tienes nada que hacer?
handy, ready 1., 1), a)•
hello, what have we here? — vaya, vaya, ¿qué tenemos aquí?2) (=eat, drink) tomar•
what are we having for lunch? — ¿que vamos a comer?•
to have something to eat/drink — comer/beber algo, tomar algo•
what will you have? — ¿qué quieres tomar?, ¿qué vas a tomar?will you have some more? — ¿te sirvo más?
3) (=receive) recibir•
you can have my ticket — puedes quedarte con mi billete•
we had some help from the government — recibimos ayuda del gobierno•
I had a letter from John — tuve carta de Juan, recibí una carta de Juan•
I must have them by this afternoon — necesito tenerlos para esta tarde•
we had a lot of visitors — (at home) tuvimos muchas visitas; (at exhibition etc) tuvimos muchos visitantes4) (=obtain)they can be had for as little as £10 each — pueden conseguirse por tan solo 10 libras
there was no bread to be had — no quedaba pan en ningún sitio, no podía conseguirse pan en ningún sitio
5) (=take)I'll have a dozen eggs, please — ¿me pones una docena de huevos, por favor?
which one will you have? — ¿cuál quiere?
can I have your name please? — ¿me da su nombre, por favor?
•
you can have it or I'll let you have it for £10 — te lo dejo en 10 libras, te lo puedes llevar por 10 libras, te lo vendo por 10 libras6) (=give birth to) [+ baby, kittens] tenerwhat did she have? — ¿qué ha tenido?
7) (=hold, catch) tener•
he had him by the throat — lo tenía agarrado por la garganta•
I have it on good authority that... — me consta que..., sé a ciencia cierta que..., sé de buena tinta que... *I've got it! — ¡ya!
•
you have me there, there you have me — ahí sí que me has pillado *8) (=allow) consentir, tolerar•
we can't have that — eso no se puede consentir•
I won't have this nonsense — no voy a consentir or tolerar estas tonteríasI won't have it! — no lo voy a consentir or tolerar
she won't have it said that... — no consiente or tolera que digan que...
I won't have him risking his neck on that motorbike — no voy a consentir que se juegue el cuello en esa moto
9) (=spend) pasarto have a pleasant afternoon/evening — pasar una tarde agradable
have a nice day! — ¡que pases un buen día!
what sort of day have you had? — ¿qué tal día has tenido?
10) (on telephone)can I have Personnel please? — ¿me puede poner con Personal, por favor?
11) * (=have sex with) acostarse con12) (=make)to have sth done hacer que se haga algo, mandar hacer algo to have sb do sth mandar a algn hacer algohe had me do it again — me hizo hacerlo otra vez, me hizo que lo hiciese otra vez
what would you have me do? — † ¿qué quiere que haga?
to have sth happen to have sb doing sthI'll have you know that... — quiero que sepas que...
to have sth against sb/sth tener algo en contra de algn/algo to have had itshe soon had them all reading and writing — (=organized them) enseguida los puso a leer y a escribir; (=taught them) enseguida les habían enseñado a leer y a escribir
you've had it now! he knows all about it * — ¡ahora sí que te la has cargado! se ha enterado de todo
to have it thatI've had it up to here with his nonsense * — estoy hasta la coronilla or hasta el moño de sus tonterías *
to be hadrumour has it that... — corre la voz de que...
to have to do with tener que ver conyou've been had! * — ¡te han engañado!
to let sb have sth (=give) dar algo a algn; (=lend) dejar algo a algn, prestar algo a algnthat's got or that has nothing to do with it! — ¡eso no tiene nada que ver!
what have youlet him have it! * — ¡dale!
would have it... and what have you —... y qué sé yo qué más
luckas ill-luck or fate would have it — desgraciadamente
2. AUXILIARY VERB1) haberhas he gone? — ¿se ha ido?
hasn't he told you? — ¿no te lo ha dicho?
had you phoned me frm or if you had phoned me I would have come round — si me hubieras llamado habría venido
never having seen it before, I... — como no lo había visto antes,...
just I, 1., 3)having finished or when he had finished, he left — cuando terminó or cuando hubo terminado, se fue
See:SINCE in sincea)"he's already eaten" - "so have I" — -él ya ha comido -yo también
"we haven't had any news yet" - "neither have we" — -no hemos tenido noticias todavía -nosotros tampoco
"you've made a mistake" - "no I haven't!" — -has cometido un error -no es verdad or cierto
"we haven't paid" - "yes we have!" — -no hemos pagado -¡qué sí!
"he's got a new job" - "oh has he?" — -tiene un trabajo nuevo -¿ah, sí?
"you've written it twice" - "so I have!" — -lo has escrito dos veces -es verdad or cierto
"have you read the book?" - "yes, I have" — -¿has leído el libro? -sí
"has he told you?" - "no, he hasn't" — -¿te lo ha dicho? -no
he hasn't done it, has he? — no lo ha hecho, ¿verdad?
you've done it, haven't you? — lo has hecho, ¿verdad? or ¿no?
you've all been there before, but I haven't — vosotros habéis estado allí antes, pero yo no
he has never met her, but I have — él no la ha llegado a conocer, pero yo sí
have you ever been there? if you have... — ¿has estado alguna vez allí? si es así...
so I, 1., norhave you tried it? if you haven't... — ¿lo has probado? (porque) si no...
3.MODAL VERB (=be obliged)I've got to or I have to finish this work — tengo que terminar este trabajo
have we got to or do we have to leave early? — ¿tenemos que salir temprano?
I haven't got to or I don't have to wear glasses — no necesito (usar) gafas
do you have to make such a noise? — ¿tienes que hacer tanto ruido?
you didn't have to tell her! — ¡no tenías por qué decírselo!
does it have to be ironed? — ¿hay que plancharlo?
- have in- have off- have on- have out- have up* * *[hæv], weak forms [həv, əv]
1.
2) ( possess) tener*I have o (esp BrE) I've got two cats — tengo dos gatos
I don't have o (esp BrE) haven't got any money — no tengo dinero
do you have a car? - no, I don't o (esp BrE) have you got a car? - no, I haven't — ¿tienes coche? - no (, no tengo)
3) (hold, have at one's disposal) tener*look out, he's got a gun! — cuidado! tiene una pistola or está armado!
how much money do you have o (esp BrE) have you got on you? — ¿cuánto dinero tienes or llevas encima?
can I have a sheet of paper? — ¿me das una hoja de papel?
may I have your name? — ¿me dice su nombre?
could I have your Sales Department, please? — ( on phone) ¿me comunica or (Esp tb) me pone or (CS tb) me da con el departamento de ventas, por favor?
I have it!, I've got it! — ya lo tengo!, ya está, ya está!
all right: have it your own way! — está bien! haz lo que quieras!
what have we here? — ¿y esto?
to have something to + inf — tener* algo que + inf
4)a) ( receive) \<\<letter/news\>\> tener*, recibircould we have some silence, please? — (hagan) silencio, por favor
we have it on the best authority that... — sabemos de buena fuente que...
rumor/tradition has it that... — corre el rumor de que.../según la tradición...
to have had it — (colloq)
I've had it — ( I'm in trouble) estoy frito (AmL), me la he cargado (Esp fam); ( I've lost my chance) la he fastidiado (fam)
I've had it up to here with your complaining — estoy hasta la coronilla or hasta las narices de tus quejas (fam)
to have it in for somebody — (colloq) tenerle* manía or tirria a alguien (fam)
to let somebody have it — (sl) ( attack - physically) darle* su merecido a alguien; (- verbally) cantarle las cuarenta a alguien (fam), poner* a alguien verde (Esp fam)
b) ( obtain) conseguir*they were the best/only seats to be had — eran los mejores/únicos asientos que había
I'll have a kilo of tomatoes, please — ¿me da or (Esp) me pone un kilo de tomates, por favor?
5) ( consume) \<\<steak/spaghetti\>\> comer, tomar (Esp); \<\<champagne/beer\>\> tomarto have something to eat/drink — comer/beber algo
to have breakfast/dinner — desayunar/cenar, comer (AmL)
to have lunch — almorzar* or (esp Esp, Méx) comer
what are we having for dinner? — ¿qué hay de cena?
we had too much to drink — bebimos or (AmL tb) tomamos demasiado
6)a) (experience, undergo) \<\<accident\>\> tener*did you have good weather? — ¿te (or les etc) hizo buen tiempo?
have a nice day! — adiós! que le (or te etc) vaya bien!
I had an injection — me pusieron or me dieron una inyección
he had a heart transplant/an X ray — le hicieron un trasplante de corazón/una radiografía
she had a heart attack — le dio un ataque al corazón or un infarto
b) ( organize) \<\<party\>\> hacer*, dar*c) ( suffer from) \<\<cancer/diabetes/flu\>\> tener*to have a cold — estar* resfriado
he's got a headache/sore throat — le duele la cabeza/la garganta, tiene dolor de cabeza/garganta
7) ( look after) tener*8) ( give birth to) \<\<baby\>\> tener*9) (colloq)a) (catch, get the better of)they almost had him, but he managed to escape — casi lo agarran or atrapan, pero logró escaparse
you've been had! — te han timado or engañado!
10) (causative use)we'll have it clean in no time — enseguida lo limpiamos or lo dejamos limpio
he had them all laughing/in tears — los hizo reír/llorar a todos
to have somebody + INF: I'll have her call you back as soon as she arrives le diré or pediré que lo llame en cuanto llegue; I'll have you know, young man, that I... para que sepa, jovencito, yo...; to have something + PAST P: we had it repaired lo hicimos arreglar, lo mandamos (a) arreglar (AmL); to have one's hair cut — cortarse el pelo
to have something + INF/+ PAST P: I've had three lambs die this week se me han muerto tres corderos esta semana; he had his bicycle stolen — le robaron la bicicleta
12)a) ( allow) (with neg) tolerar, consentir*I won't have it! — no lo consentiré or toleraré!
b) (accept, believe) aceptar, creer*she wouldn't have it — no lo quiso aceptar or creer
13) (indicating state, position) tener*you have o (BrE) you've got your belt twisted — tienes el cinturón torcido
2.
1) v aux2) (used to form perfect tenses) haber*I have/had seen her — la he/había visto
I have/had just seen her — la acabo/acababa de ver, recién la vi/la había visto (AmL)
have you been waiting long? — ¿hace mucho que esperas?, ¿llevas mucho rato esperando?
had I known that o if I'd known that... — si hubiera sabido que..., de haber sabido que...
when he had finished, she... — cuando terminó or (liter) cuando hubo terminado, ella...
3)a) ( in tags)you've been told, haven't you? — te lo han dicho ¿no? or ¿no es cierto? or ¿no es verdad?
you haven't lost the key, have you? — no habrás perdido la llave...!
b) ( elliptical use)you may have forgiven him, but I haven't — puede que tú lo hayas perdonado, pero yo no
the clock has stopped - so it has! — el reloj se ha parado - es verdad! or es cierto!
you've forgotten something - have I? — te has olvidado de algo - ¿sí?
I've told her - you haven't! — se lo he dicho - no! ¿en serio?
4) ( expressing obligation)to have to + inf — tener* que + inf
I have o I've got to admit that... — tengo que reconocer que...
you don't have to be an expert to realize that — no hay que or no se necesita ser un experto para darse cuenta de eso
5) ( expressing certainty)to have to + inf — tener* que + inf
you have to o you've got to be kidding! — lo dices en broma or en chiste!
•Phrasal Verbs:- have in- have off- have on- have out- have up -
8 start
I
1.
verb1) (to leave or begin a journey: We shall have to start at 5.30 a.m. in order to get to the boat in time.)2) (to begin: He starts working at six o'clock every morning; She started to cry; She starts her new job next week; Haven't you started (on) your meal yet?; What time does the play start?)3) (to (cause an engine etc to) begin to work: I can't start the car; The car won't start; The clock stopped but I started it again.)4) (to cause something to begin or begin happening etc: One of the students decided to start a college magazine.)
2. noun1) (the beginning of an activity, journey, race etc: I told him at the start that his idea would not succeed; The runners lined up at the start; He stayed in the lead after a good start; I shall have to make a start on that work.)2) (in a race etc, the advantage of beginning before or further forward than others, or the amount of time, distance etc gained through this: The youngest child in the race got a start of five metres; The driver of the stolen car already had twenty minutes' start before the police began the pursuit.)•- starter- starting-point
- for a start
- get off to a good
- bad start
- start off
- start out
- start up
- to start with
II
1.
verb(to jump or jerk suddenly because of fright, surprise etc: The sudden noise made me start.)
2. noun1) (a sudden movement of the body: He gave a start of surprise.)2) (a shock: What a start the news gave me!)start1 n1. principio2. salidathere's a lot of work, let's make a start! hay mucho trabajo, ¡empecemos!start2 vb1. empezarwhat time does it start? ¿a qué hora empieza?2. arrancartr[stɑːt]1 (gen) principio, comienzo, inicio3 (fright, jump) susto, sobresalto■ what a start you gave me! ¡qué susto me has pegado!1 (begin - gen) empezar, comenzar, iniciar; (- conversation) entablar■ what time do you start work? ¿a qué hora empiezas a trabajar?■ she started to cry empezó a llorar, arrancó a llorar2 (cause to begin - fire, epidemic) provocar; (- argument, fight, war, etc) empezar, iniciar■ you've started me thinking me has hecho pensar, me has dado que pensar3 (set up - business) montar, poner; (- organization) fundar, establecer, crear4 (set in motion - machine) poner en marcha; (- vehicle) arrancar, poner en marcha1 (begin) empezar, comenzar■ what time does it start? ¿a qué hora comienza?■ don't start, honey no empieces, cariño■ starting from Tuesday a partir del martes, empezando el martes2 (be set up - business) ser fundado,-a, fundarse, crearse3 (begin to operate) ponerse en marcha, empezar a funcionar; (car) arrancar4 (begin journey) salir, partir, ponerse en camino5 (jump) asustarse, sobresaltarse\SMALLIDIOMATIC EXPRESSION/SMALLfor a start para empezarto get off to a bad start empezar malto get off to a good start empezar biento get started empezarto make a fresh start volver a empezarto make a start on something empezar algoto start a family tener hijosstart ['stɑrt] vi1) jump: levantarse de un salto, sobresaltarse, dar un respingo2) begin: empezar, comenzar3) set out: salir (de viaje, etc.)4) : arrancar (dícese de un motor)start vt1) begin: empezar, comenzar, iniciar2) cause: provocar, causar3) establish: fundar, montar, establecerto start a business: montar un negocio4) : arrancar, poner en marcha, encenderto start the car: arrancar el motorstart n1) jump: sobresalto m, respingo m2) beginning: principio m, comienzo mto get an early start: salir tempranon.• arranque s.m.• comienzo s.m.• inicio s.m.• principio s.m.• respingo s.m.• salida (Deporte) s.f.• sobresalto s.m.• ventaja s.f. (a motor, etc.)v.• arrancar v.• poner en marcha v.v.• comenzar v.• despegar v.• empezar v.• entablar v.• fundar v.• iniciar v.• nacer v.• originar v.• principiar v.• romper v.stɑːrt, stɑːt
I
1)a) ( beginning) principio m, comienzo mat the start — al principio, al comienzo
from the start — desde el principio or comienzo
from start to finish — del principio al fin, desde el principio hasta el fin
to make a start (on something) — empezar* algo
to make an early start — empezar* temprano; ( on a journey) salir* temprano, ponerse* en camino a primera hora
to make a fresh o new start — empezar* or comenzar* de nuevo
to get (something) off to a good/bad start — empezar* (algo) bien or con el pie derecho/mal or con el pie izquierdo
b)2) ( Sport)a) ( of race) salida fb) (lead, advantage) ventaja f3) ( jump)to give a start — \<\<person/horse\>\> dar* un respingo
to give somebody a start — darle* or pegarle* un susto a alguien, asustar a alguien
II
1.
1) ( begin) \<\<conversation/journey/negotiations\>\> empezar*, comenzar*, iniciar; \<\<job/course\>\> empezar*, comenzar*I start work at eight — empiezo or entro a trabajar a las ocho
to start -ING, to start to + INF — empezar* a + inf
2) ( cause to begin) \<\<race\>\> dar* comienzo a, largar* (CS, Méx); \<\<fire/epidemic\>\> provocar*; \<\<argument/fight\>\> empezar*; \<\<war\>\> \<\<incident\>\> desencadenarto get somebody started — (colloq) darle* cuerda a alguien (fam)
3) ( establish) \<\<business\>\> abrir*, montar; \<\<organization\>\> fundar4) ( cause to operate) \<\<engine/dishwasher\>\> encender*, prender (AmL); \<\<car\>\> arrancar*, hacer* partir (Chi)
2.
1) vi2)a) ( begin) \<\<school/term/meeting\>\> empezar*, comenzar*, iniciarse (frml); \<\<noise/pain/journey/race\>\> empezar*, comenzar*prices start at $30 — cuestan a partir de 30 dólares
to get started — empezar*, comenzar*
to start again o (AmE also) over — volver* a empezar, empezar* or comenzar* de nuevo
to start BY -ING — empezar* por + inf
b)to start with — (as linker): primero or para empezar
3)a) ( originate) empezar*, originarseit all started from an idea I had as a student — todo surgió de una idea que tuve cuando era estudiante
b) ( be founded) ser* fundado4) ( set out) (+ adv compl)it's time we started (for) home — es hora de volver a casa, es hora de que nos pongamos en camino a casa
5) ( begin to operate) \<\<car\>\> arrancar*, partir (Chi); \<\<dishwasher\>\> empezar* a funcionar, ponerse* en marcha6) ( move suddenly) dar* un respingo; ( be frightened) asustarse, sobresaltarseshe started at the noise — el ruido la sobresaltó or la asustó
•Phrasal Verbs:- start on- start up[stɑːt]1. N1) (=beginning) principio m, comienzo m•
at the start — al principio, en un principioat the very start — muy al principio, en los mismos comienzos
•
for a start — en primer lugar, para empezar•
from the start — desde el principio•
to get a good start in life — disfrutar de una infancia privilegiada•
to get off to a good/bad/slow start — empezar bien/mal/lentamente•
to give sb a (good) start in life — ayudar a algn a situarse en la vida•
to make a start — empezarto make an early start — (on journey) ponerse en camino temprano; (with job) empezar temprano
to make a fresh or new start in life — hacer vida nueva
2) (=departure) salida f (also Sport); (=starting line) línea f de salida3) (=advantage) ventaja f•
to give sb five minutes' or a five-minute start — dar a algn cinco minutos de ventaja•
to have a start on sb — tener ventaja sobre algn4) (=fright etc) susto m, sobresalto m•
to give sb a start — asustar or dar un susto a algnwhat a start you gave me! — ¡qué susto me diste!
•
to wake with a start — despertarse sobresaltado2. VT1) (=begin) empezar, comenzar; [+ discussion etc] abrir, iniciar; [+ bottle] abrir; [+ quarrel, argument] empezar; [+ journey] iniciarto start a new cheque book/page — comenzar or empezar un talonario nuevo/una página nueva
don't start that again! — ¡no vuelvas a eso!
to start doing sth or to do sth — empezar a hacer algo
start moving! — ¡menearse!
start talking! — ¡desembucha!
•
to start the day right — empezar bien el día•
he started life as a labourer — empezó de or como peón•
he started work yesterday — entró a trabajar ayer2) (=cause to begin or happen) [+ fire] provocar; [+ war] [person, country] empezar, iniciar; [incident, act] desencadenar; [+ fashion] empezar, iniciar; [+ rumour, tradition] iniciar, dar comienzo ayou started it! — ¡tú diste el primer golpe!
3)• to get started — empezar, ponerse en marcha
to get sth started — [+ engine, car] poner algo en marcha, arrancar algo; [+ project] poner algo en marcha
to get sb started — (on activity) poner a algn en marcha; (in career) iniciar a algn en su carrera
don't start him (off) on that! — ¡no le des cuerda!
7) (=disturb)3. VI1) (=begin) empezar, comenzar; [conversation, discussion] iniciarse; [quarrel, argument] producirse; [fashion] empezar, iniciar; [war] estallar, empezar; [rumour, tradition] originarse; [fire] empezar, iniciarse; [music] empezarclasses start on Monday — las clases comienzan or empiezan el lunes
it started (off) rather well/badly — [film, match] empezó bastante bien/mal
•
he started (off or out) as a postman — empezó como or de carterohe started (off or out) as a Marxist — empezó como marxista
•
to start at the beginning — empezar desde el principio•
he started (off) by saying... — empezó por decir or diciendo...•
the route starts from here — la ruta sale de aquí•
to start (out or up) in business — montar or poner un negocio•
to start (off) with... — (=firstly) en primer lugar..., para empezar...; (=at the beginning) al principio..., en un principio...what shall we start (off) with? — ¿con qué empezamos?
he started (off or out) with the intention of writing a thesis — empezó con la intención de escribir una tesis
2) (=embark)•
to start on a task — emprender una tareato start on a book — (=begin reading) empezar a leer un libro; (=begin writing) empezar a escribir un libro
they started on another bottle — abrieron or empezaron otra botella
3) (also: start off, start out) (on journey) [person] partir, ponerse en camino; [bus, train, runner] salirto start (off or out) from London/for Madrid — salir de Londres/partir con rumbo a or para Madrid
5) (=jump nervously) asustarse, sobresaltarse (at a)6) [timber etc] combarse, torcerse; [rivets etc] soltarse- start in- start on- start up* * *[stɑːrt, stɑːt]
I
1)a) ( beginning) principio m, comienzo mat the start — al principio, al comienzo
from the start — desde el principio or comienzo
from start to finish — del principio al fin, desde el principio hasta el fin
to make a start (on something) — empezar* algo
to make an early start — empezar* temprano; ( on a journey) salir* temprano, ponerse* en camino a primera hora
to make a fresh o new start — empezar* or comenzar* de nuevo
to get (something) off to a good/bad start — empezar* (algo) bien or con el pie derecho/mal or con el pie izquierdo
b)2) ( Sport)a) ( of race) salida fb) (lead, advantage) ventaja f3) ( jump)to give a start — \<\<person/horse\>\> dar* un respingo
to give somebody a start — darle* or pegarle* un susto a alguien, asustar a alguien
II
1.
1) ( begin) \<\<conversation/journey/negotiations\>\> empezar*, comenzar*, iniciar; \<\<job/course\>\> empezar*, comenzar*I start work at eight — empiezo or entro a trabajar a las ocho
to start -ING, to start to + INF — empezar* a + inf
2) ( cause to begin) \<\<race\>\> dar* comienzo a, largar* (CS, Méx); \<\<fire/epidemic\>\> provocar*; \<\<argument/fight\>\> empezar*; \<\<war\>\> \<\<incident\>\> desencadenarto get somebody started — (colloq) darle* cuerda a alguien (fam)
3) ( establish) \<\<business\>\> abrir*, montar; \<\<organization\>\> fundar4) ( cause to operate) \<\<engine/dishwasher\>\> encender*, prender (AmL); \<\<car\>\> arrancar*, hacer* partir (Chi)
2.
1) vi2)a) ( begin) \<\<school/term/meeting\>\> empezar*, comenzar*, iniciarse (frml); \<\<noise/pain/journey/race\>\> empezar*, comenzar*prices start at $30 — cuestan a partir de 30 dólares
to get started — empezar*, comenzar*
to start again o (AmE also) over — volver* a empezar, empezar* or comenzar* de nuevo
to start BY -ING — empezar* por + inf
b)to start with — (as linker): primero or para empezar
3)a) ( originate) empezar*, originarseit all started from an idea I had as a student — todo surgió de una idea que tuve cuando era estudiante
b) ( be founded) ser* fundado4) ( set out) (+ adv compl)it's time we started (for) home — es hora de volver a casa, es hora de que nos pongamos en camino a casa
5) ( begin to operate) \<\<car\>\> arrancar*, partir (Chi); \<\<dishwasher\>\> empezar* a funcionar, ponerse* en marcha6) ( move suddenly) dar* un respingo; ( be frightened) asustarse, sobresaltarseshe started at the noise — el ruido la sobresaltó or la asustó
•Phrasal Verbs:- start on- start up -
9 servicio
servicio sustantivo masculino 1 estar de servicio [policía/bombero] to be on duty; servicio público public service; servicios informativos broadcasting services (pl)c)me ofreció sus servicios he offered me his services 2 ( funcionamiento) service, use; han puesto en servicio el nuevo andén the new platform is now in use o is now open 3 ( en hospital) department; 4 (en restaurante, hotel) 5 ( servidumbre): cuarto de servicio servant's quarters ; (frml), maid's room; ( personas) servants (pl), domestic staff 6 (Mil) service; 7 ( retrete) restroom (AmE), bathroom (esp AmE), toilet (esp BrE) 8 ( en tenis) service, serve 9 (Relig) service (AmL) (Auto) service
servicio sustantivo masculino
1 service
estar de servicio, to be on duty
servicio a domicilio, delivery service
servicio doméstico, domestic service
servicio militar, military service
fuera de servicio, out of order
2 (utilidad) use: esa mesita me hace mucho servicio, this table is very useful
3 (conjunto) en esta mesa falta un servicio, we need to set another place at the table
servicio de café, coffee service
4 (cuarto de baño) toilet sing, US rest room sing ' servicio' also found in these entries: Spanish: acto - área - bloquear - camarera - camarero - cerrar - correo - dirigirse - disposición - encargar - exenta - exento - guardia - incluida - incluido - informatización - inteligencia - juventud - parque - postventa - posventa - prestar - prestación - supresión - suprimir - apto - asegurar - asistencia - atender - calidad - circular - cubierto - cumplir - doméstico - empleada - entrega - estación - exprés - favor - funcionamiento - funcionar - interrumpir - muchacha - operar - postal - puente - puerta - puesta - recluta - reparto English: after-sales - agent - answering service - around-the clock - auxiliary - bargain for - bargain on - bed - bog - break - breakdown - charge - commission - conscription - dissatisfaction - disservice - duty - excuse - foreign service - gent - ground - health service - inclusive - INS - intelligence - lousy - mail - National Health Service - off-duty - on - pay - privatize - public convenience - reinstate - room service - run - secret service - serve - service - service charge - shuttle - skeleton - support - toilet-train - toilet-training - tour - unit - use - utility - amenity -
10 field service
1) марк. полевое обслуживание* (деятельность агентов производителя, которые периодически посещают покупателей товара для оказания им административной или технической поддержки; представляет собой элемент послепродажного обслуживания)See:2) марк., соц. служба сбора информации (готовит и предоставляет специалистов по проведению опросов заинтересованным фирмам или маркетинговым агентствам за определенную плату или сама занимается сбором информации о рынке, в основном посредством проведения опросов, а затем продает эту информацию фирмам, которым она необходима для проведения маркетинговых исследований)Syn:* * * -
11 ♦ service
♦ service (1) /ˈsɜ:vɪs/n. [uc]1 servizio; impiego ( anche fig.); servigio; favore; atto utile; prestazione professionale: to be in [out of] service, essere in [fuori] servizio; to offer one's services, offrire i propri servigi; His services to the country have been invaluable, i servigi da lui resi alla patria sono stati preziosi; You need a lawyer's services, hai bisogno (delle prestazioni) di un avvocato; The food is excellent but the service is not so good, il cibo è eccellente ma il servizio non è molto buono; Prices include service, il servizio è incluso ( nel prezzo); a silver tea service, un servizio da tè d'argento; the diplomatic service, il servizio diplomatico; la diplomazia; advisory service, servizio di consulenza; for services rendered, per i servizi resi; voluntary service, volontariato ( attività)2 (comm., ind., mecc.) servizio; assistenza; manutenzione; tagliando (fam.): (ind.) service engineer, capo della manutenzione; (comm.) service department, ufficio assistenza ( ai clienti); to provide service to customers, prestare assistenza ai clienti; customer service, servizio di assistenza (ai clienti); I must take my car in for its 5,000-mile service, devo fare il tagliando dei 10 000 (kilometri) alla macchina3 (relig.) funzione ecclesiastica; rito religioso; ufficio; culto: marriage service, cerimonia nuziale; church (o divine) service, servizio divino; funzione religiosa; burial (o funeral) service, rito (o il servizio) funebre; memorial service, funzione religiosa in memoria di q.4 (leg.) notificazione; notifica: service by publication, notifica mediante pubblicazione ( sulla stampa)5 (trasp.) servizio; linea: shuttle service, servizio locale ( fra due stazioni); servizio navetta; DIALOGO → - At the station 1- The train arriving at platform two is the 3.15 service to Newcastle, al binario due è in arrivo il treno delle 15:15 con destinazione Newcastle8 (pl.) (fam.) the Services, le Forze armate9 (al pl.) area di servizio: DIALOGO → - Petrol- How far are the next services?, quant'è lontana la prossima area di servizio?● (autom.) service area, area di servizio □ (mecc.) service bay, posto macchina ( in officina) □ (relig.) service book, rituale □ (autom.) service brake, freno di stazionamento □ ( tennis) service break, break □ (telef.) service call, chiamata di controllo □ ( ciclismo) service car, auto di servizio ( di una squadra); ammiraglia □ (aeron.) service ceiling, quota massima operativa □ service centre, centro servizi □ service charge, percentuale per un dato servizio; (tur.) servizio; ( banca) commissione, competenza: Service charge: 10%, servizio: 10%; No service charge, servizio incluso ( in un albergo, ecc.) □ ( USA) service club, associazione di professionisti e uomini d'affari con scopi sociali, culturali e assistenziali; service club □ (leg.) service contract, contratto di manutenzione □ service door, porta di servizio □ (mil.) service dress, divisa d'ordinanza; uniforme di servizio □ service entrance, entrata di servizio □ service flat, appartamento in un residence □ service hatch, passavivande □ (econ.) the service industry, il settore dei servizi; il terziario □ ( tennis) service judge, giudice di battuta □ ( tennis) service let, servizio nullo □ service life, vita militare □ service lift ( USA: service elevator), ascensore di servizio; montacarichi □ ( tennis) service line, linea di servizio □ (miss.) service module, modulo di servizio □ (mil.) service on (o in) the front line, servizio in zona operazioni □ (leg.) service of process, citazione in giudizio □ service pipe, tubo d'alimentazione; condotto dell'acqua (o del gas) ( dalla tubatura stradale all'utente) □ service record, stato di servizio □ (mil.) service rifle, fucile d'ordinanza □ service road, controviale □ (econ.) the services sector, il settore dei servizi; il terziario □ (naut.) service speed, velocità di crociera □ (edil.) service stairs, scale di servizio □ (autom.) service station, stazione di servizio □ (econ.) the service trades, il settore terziario (o dei servizi) □ ( USA) service uniform = service dress ► sopra □ after-sales service, servizio assistenza ( ai clienti) □ to do sb. a service, rendere un servigio (fare un favore) a q. □ to go into service, andare a servizio □ to be in the services, essere sotto le armi; essere nelle forze armate □ to be of service to sb., essere utile (o giovevole) a q. □ on His (o Her) Majesty's Service (abbr. OHMS), al servizio di Sua Maestà; ( stampato sulle buste della corrispondenza governativa) servizio di Stato, in franchigia postale □ train service, servizio di treni; servizio ferroviario □ (econ.) universal service, servizio universale □ Can I be of service to you?, posso esserLe utile?; posso fare qualcosa per Lei? □ I am at your service!, sono al tuo servizio!; sono a tua disposizione □ (mil.) Which service were you in?, in quale arma (o corpo) hai prestato servizio?service (2) /ˈsɜ:vɪs/n.● service berry, sorba.(to) service /ˈsɜ:vɪs/v. t.1 mantenere in ordine, fare la manutenzione di, provvedere alla manutenzione di, riparare ( un'automobile, un televisore, ecc.): DIALOGO → - Car problems 1- The car was serviced about a year ago, la revisione alla macchina è stata fatta circa un anno fa3 servire; fornire d'energia, ecc.: One power company services the whole region, una sola società elettrica serve tutta la regione4 (fin.) servire, pagare gli interessi su ( un debito): to service an external debt, servire un debito estero -
12 call center
Gen Mgta department or business wholly focused on telephone inquiries. Call centers usually provide a centralized point of contact for an organization and support telephone selling, after-sales service, telephone helplines, or information services either for a parent organization or on a contract basis for other businesses. -
13 customer focus
Mktgan organizational orientation toward satisfying the needs of potential and actual customers. Customer focus is considered to be one of the keys to business success. Achieving customer focus involves ensuring that the whole organization, and not just frontline service staff, puts its customers first. All activities, from the planning of a new product to its production, marketing, and after-sales care, should be built around the customer. Every department and every employee should share the same customer-focused vision. This can be aided by practicing good customer relationship management and maintaining a customer relations program. -
14 customer relations
Mktgthe approach of an organization to winning and retaining customers. The most critical activity of any organization wishing to stay in business is its approach to dealing with its customers. Putting customers at the center of all activities is seen by many as an integral part of quality, pricing, and product differentiation. On one level, customer relations means keeping customers fully informed, turning complaints into opportunities, and genuinely listening to customers. On another level, being a customer-focused organization means ensuring that all activities relating to trading—for example, planning, design, production, marketing, and after-sales of a product or service—are built around the customer, and that every department and individual employee understands and shares the same vision. Only then can a company deliver continuous customer satisfaction and experience good customer relations. -
15 Foreign policy
The guiding principle of Portuguese foreign policy since the founding of the monarchy in the 12th century has been the maintenance of Portugal's status first as an independent kingdom and, later, as a sovereign nation-state. For the first 800 years of its existence, Portuguese foreign policy and diplomacy sought to maintain the independence of the Portuguese monarchy, especially in relationship to the larger and more powerful Spanish monarchy. During this period, the Anglo- Portuguese Alliance, which began with a treaty of commerce and friendship signed between the kings of Portugal and England in 1386 (the Treaty of Windsor) and continued with the Methuen Treaty in 1703, sought to use England ( Great Britain after 1707) as a counterweight to its landward neighbor, Spain.As three invasions of Portugal by Napoleon's armies during the first decade of the 19th century proved, however, Spain was not the only threat to Portugal's independence and security. Portugal's ally, Britain, provided a counterweight also to a threatening France on more than one occasion between 1790 and 1830. During the 19th century, Portugal's foreign policy became largely subordinate to that of her oldest ally, Britain, and standard Portuguese histories describe Portugal's situation as that of a "protectorate" of Britain. In two key aspects during this time of international weakness and internal turmoil, Portugal's foreign policy was under great pressure from her ally, world power Britain: responses to European conflicts and to the situation of Portugal's scattered, largely impoverished overseas empire. Portugal's efforts to retain massive, resource-rich Brazil in her empire failed by 1822, when Brazil declared its independence. Britain's policy of favoring greater trade and commerce opportunities in an autonomous Brazil was at odds with Portugal's desperate efforts to hold Brazil.Following the loss of Brazil and a renewed interest in empire in tropical Africa, Portugal sought to regain a more independent initiative in her foreign policy and, especially after 1875, overseas imperial questions dominated foreign policy concerns. From this juncture, through the first Republic (1910-26) and during the Estado Novo, a primary purpose of Portuguese foreign policy was to maintain Portuguese India, Macau, and its colonies in Africa: Angola, Mozambique, and Guinea- Bissau. Under the direction of the dictator, Antônio de Oliveira Salazar, further efforts were made to reclaim a measure of independence of foreign policy, despite the tradition of British dominance. Salazar recognized the importance of an Atlantic orientation of the country's foreign policy. As Herbert Pell, U.S. Ambassador to Portugal (1937-41), observed in a June 1939 report to the U.S. Department of State, Portugal's leaders understood that Portugal must side with "that nation which dominates the Atlantic."During the 1930s, greater efforts were made in Lisbon in economic, financial, and foreign policy initiatives to assert a greater measure of flexibility in her dependence on ally Britain. German economic interests made inroads in an economy whose infrastructure in transportation, communication, and commerce had long been dominated by British commerce and investors. Portugal's foreign policy during World War II was challenged as both Allied and Axis powers tested the viability of Portugal's official policy of neutrality, qualified by a customary bow to the Anglo-Portuguese Alliance. Antônio de Oliveira Salazar, who served as minister of foreign affairs, as well as prime minister, during 1936-45, sought to sell his version of neutrality to both sides in the war and to do so in a way that would benefit Portugal's still weak economy and finance. Portugal's status as a neutral was keenly tested in several cases, including Portugal's agreeing to lease military bases to Britain and the United States in the Azores Islands and in the wolfram (tungsten ore) question. Portugal's foreign policy experienced severe pressures from the Allies in both cases, and Salazar made it clear to his British and American counterparts that Portugal sought to claim the right to make independent choices in policy, despite Portugal's military and economic weakness. In tense diplomatic negotiations with the Allies over Portugal's wolfram exports to Germany as of 1944, Salazar grew disheartened and briefly considered resigning over the wolfram question. Foreign policy pressure on this question diminished quickly on 6 June 1944, as Salazar decreed that wolfram mining, sales, and exports to both sides would cease for the remainder of the war. After the United States joined the Allies in the war and pursued an Atlantic strategy, Portugal discovered that her relationship with the dominant ally in the emerging United Nations was changing and that the U.S. would replace Britain as the key Atlantic ally during succeeding decades. Beginning in 1943-44, and continuing to 1949, when Portugal became, with the United States, a founding member of North Atlantic Treaty Organization (NATO), Luso-American relations assumed center stage in her foreign policy.During the Cold War, Portuguese foreign policy was aligned with that of the United States and its allies in Western Europe. After the Revolution of 25 April 1974, the focus of Portuguese foreign policy shifted away from defending and maintaining the African colonies toward integration with Europe. Since Portugal became a member of the European Economic Community in 1986, and this evolved into the European Union (EU), all Portuguese governments have sought to align Portugal's foreign policy with that of the EU in general and to be more independent of the United States. Since 1986, Portugal's bilateral commercial and diplomatic relations with Britain, France, and Spain have strengthened, especially those with Spain, which are more open and mutually beneficial than at any other time in history.Within the EU, Portugal has sought to play a role in the promotion of democracy and human rights, while maintaining its security ties to NATO. Currently, a Portuguese politician, José Manuel Durão Barroso, is president of the Commission of the EU, and Portugal has held the six-month rotating presidency of the EU three times, in 1992, 2000, and 2007. -
16 finance
1. сущ.1) фин. финансирование (обеспечение денежными средствами какой-л. деятельности, проекта, организации и т. д.)The type and amount of finance required for a business depends on many factors: type of business, success of firm and state of the economy.
This form of financing is usually used for start-up businesses to limit the amount of finance initially needed.
to receive 25 per cent of the projected finance from the government — получить 25% от запланированного финансирования от правительства
to receive additional finance from the district council — получить дополнительное финансирование от районного совета
Farmers will receive additional finance from EU funds.
to receive cheap [low-cost\] finance from smb. — получить дешевое финансирование от кого-л.
to receive bonded [mortgage\] finance from the banks — получить под залог [ипотечное\] финансирование от банков
to raise finance for smth — найти финансирование для чего-л.
The company helps clients ascertain the most cost effective route for raising finance for buying property in Spain and other European countries.
to provide finance against smth — предоставлять финансирование под залог чего-л.
With invoice discounting, the invoice financier (known as an invoice discounter) will provide finance against the sales invoices only.
The Football authorities have provided the bulk of the finance for the stadium.
The bulk of the finance for the project will come from private sources (such as bank finance or retained earnings).
to raise finance of £1m — найти финансирование в размере 1 млн ф. ст.
They raise finance of £25k-£1m from their network of suitable banks.
long-term [short-term\] finance — долгосрочное [краткосрочное\] финансирование
to provide long-term finance for the smaller business — предоставлять долгосрочное финансирование для малого бизнеса
This probably carries the lowest level of risk to the company of all the alternative sources of long-term finance.
Syn:See:capital finance, development finance, equity finance, export finance, government finance, haircut finance, loan finance, project finance, student finance, refinance, sales finance company, finance bill, international finance subsidiary, premium finance agreement, Association of African Development Finance Institutions, Finance Corporation for Industry, Finance for Industry, Industrial and Commercial Finance Corporation, War Finance Division2)а) эк. финансы (совокупность или состояние финансовых ресурсов какого-л. лица)A company can prosper only when the finance of the company is properly maintained. — Компания может процветать только в том случае, если ее финансы должным образом управляются.
This allows me to manage my finance effectively.
My finance is hopeless, mainly owing to the European complications.
I can now look after my children and my finance is better.
б) фин., упр. финансы, управление финансами, финансовое дело редк. (область деятельности и учебная дисциплина, связанные с привлечением и вложением денежных средств какого-л. лица: компании, человека, государства и т. д.)This book is for managers who want to study finance and accounting further.
to work in ( corporate) finance — работать в области (корпоративных) финансов
People who work in corporate finance and accounting are responsible for managing the money-forecasting where it will come from, knowing where it is, and helping managers decide how to spend it in ways that will ensure the greatest return.
See:corporate finance, personal finance, public finance, finance company, finance manager, finance and accounts department, NASDAQ Other Finance Index, Institute for International Finance, International Institute of Public Finance2. гл.фин. финансировать (изыскивать или направлять средства на поддержание деятельности предприятия, оплату расходов по проекту, покупку чего-л. и т. д.; выделять средства на что-л. или кому-л.; вкладывать средства во что-л.)to finance a project [programme\] — финансировать проект [программу\]
to finance by borrowing — финансировать путем заимствования, финансировать с помощью займов
See:
* * *
финансы, финансирование: 1) термин для обозначения сферы финансово-кредитных отношений - аккумулирование финансовых ресурсов (банковский и фирменный кредиты, покупка в рассрочку, выпуск ценных бумаг), совокупность финансовых отношений государства, компаний и др.; см. corporate finance; 2) денежные суммы, кредиты.* * *. Дисциплина, связанная с определением стоимости и принятием решений. Финансовые функции включают в себя распределение ресурсов, в том числе приобретение, инвестирование и управление ресурсами . финансовый департамент; финансы, финансовая деятельность Инвестиционная деятельность .* * *-----Финансы/Кредит/Валюта1. финансовое дело, финансысовокупность всех денежных средств, находящихся в распоряжении предприятия, объединения, фирмы, государства, а также система их финансирования, распределения и использованияФинансы/Кредит/Валюта2. доходы, средства -
17 Priestman, William Dent
SUBJECT AREA: Steam and internal combustion engines[br]b. 23 August 1847 Sutton, Hull, Englandd. 7 September 1936 Hull, England[br]English oil engine pioneer.[br]William was the second son and one of eleven children of Samuel Priestman, who had moved to Hull after retiring as a corn miller in Kirkstall, Leeds, and who in retirement had become a director of the North Eastern Railway Company. The family were strict Quakers, so William was sent to the Quaker School in Bootham, York. He left school at the age of 17 to start an engineering apprenticeship at the Humber Iron Works, but this company failed so the apprenticeship was continued with the North Eastern Railway, Gateshead. In 1869 he joined the hydraulics department of Sir William Armstrong \& Company, Newcastle upon Tyne, but after a year there his father financed him in business at a small, run down works, the Holderness Foundry, Hull. He was soon joined by his brother, Samuel, their main business being the manufacture of dredging equipment (grabs), cranes and winches. In the late 1870s William became interested in internal combustion engines. He took a sublicence to manufacture petrol engines to the patents of Eugène Etève of Paris from the British licensees, Moll and Dando. These engines operated in a similar manner to the non-compression gas engines of Lenoir. Failure to make the two-stroke version of this engine work satisfactorily forced him to pay royalties to Crossley Bros, the British licensees of the Otto four-stroke patents.Fear of the dangers of petrol as a fuel, reflected by the associated very high insurance premiums, led William to experiment with the use of lamp oil as an engine fuel. His first of many patents was for a vaporizer. This was in 1885, well before Ackroyd Stuart. What distinguished the Priestman engine was the provision of an air pump which pressurized the fuel tank, outlets at the top and bottom of which led to a fuel atomizer injecting continuously into a vaporizing chamber heated by the exhaust gases. A spring-loaded inlet valve connected the chamber to the atmosphere, with the inlet valve proper between the chamber and the working cylinder being camoperated. A plug valve in the fuel line and a butterfly valve at the inlet to the chamber were operated, via a linkage, by the speed governor; this is believed to be the first use of this method of control. It was found that vaporization was only partly achieved, the higher fractions of the fuel condensing on the cylinder walls. A virtue was made of this as it provided vital lubrication. A starting system had to be provided, this comprising a lamp for preheating the vaporizing chamber and a hand pump for pressurizing the fuel tank.Engines of 2–10 hp (1.5–7.5 kW) were exhibited to the press in 1886; of these, a vertical engine was installed in a tram car and one of the horizontals in a motor dray. In 1888, engines were shown publicly at the Royal Agricultural Show, while in 1890 two-cylinder vertical marine engines were introduced in sizes from 2 to 10 hp (1.5–7.5 kW), and later double-acting ones up to some 60 hp (45 kW). First, clutch and gearbox reversing was used, but reversing propellers were fitted later (Priestman patent of 1892). In the same year a factory was established in Philadelphia, USA, where engines in the range 5–20 hp (3.7–15 kW) were made. Construction was radically different from that of the previous ones, the bosses of the twin flywheels acting as crank discs with the main bearings on the outside.On independent test in 1892, a Priestman engine achieved a full-load brake thermal efficiency of some 14 per cent, a very creditable figure for a compression ratio limited to under 3:1 by detonation problems. However, efficiency at low loads fell off seriously owing to the throttle governing, and the engines were heavy, complex and expensive compared with the competition.Decline in sales of dredging equipment and bad debts forced the firm into insolvency in 1895 and receivers took over. A new company was formed, the brothers being excluded. However, they were able to attend board meetings, but to exert no influence. Engine activities ceased in about 1904 after over 1,000 engines had been made. It is probable that the Quaker ethics of the brothers were out of place in a business that was becoming increasingly cut-throat. William spent the rest of his long life serving others.[br]Further ReadingC.Lyle Cummins, 1976, Internal Fire, Carnot Press.C.Lyle Cummins and J.D.Priestman, 1985, "William Dent Priestman, oil engine pioneer and inventor: his engine patents 1885–1901", Proceedings of the Institution ofMechanical Engineers 199:133.Anthony Harcombe, 1977, "Priestman's oil engine", Stationary Engine Magazine 42 (August).JBBiographical history of technology > Priestman, William Dent
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18 leverage
•• Leverage 1. action or power of a lever. 2. power, influence (Oxford American Dictionary).
•• Это слово часто встречается в текстах на финансово-экономические темы и в политической публицистике. В первом случае, к сожалению, нет русского эквивалента, ясно и сжато передающего смысл соответствующего понятия. Специалисты поэтому используют заимствование – левередж или ливередж (британское произношение; Webster's Third New International Dictionary дает оба варианта произношения этого слова как равноправные). Приведу определение из оксфордского словаря A Dictionary of Finance: 1. Соотношение между основным и заемным капиталом (британский синоним – capital gearing). 2. Использование компанией собственных ограниченных активов для гарантии значительных займов, которые она берет, чтобы финансировать свою деятельность. На мой взгляд, проще всего говорить об использовании заемных средств. В политической периодике это слово употребляется в общепонятном, но отсутствующем в наших словарях значении рычаги (возможности) влияния или просто возможности: Washington began working through intermediaries, and Mrs. Albright stayed conspicuously absent from the Middle East to preserve her leverage (New York Times). – ...г-жа Олбрайт подчеркнуто воздерживалась от поездок на Ближний Восток, чтобы сохранить свои рычаги влияния.
•• * В «Моем несистематическом словаре» это слово рассматривается только как существительное. Между тем в последнее время оно все чаще употребляется как глагол, обычно в значении воспользоваться. Надо сказать, что существующие словари отражают, как правило, лишь значение этого глагола, используемое в бизнесе. Например, Cambridge Dictionary of American English: to use ( borrowed money) for investments, esp. in order to buy a large enough part of a business so that you can control it. Куда проще (грубее, пожалуй) определение в словаре Encarta: borrow money hoping to make more. В American Heritage Dictionary есть не относящееся к бизнесу, но не очень часто встречающееся значение: to improve or enhance:
•• “It makes more sense to be able to leverage what we [public radio stations] do in a more effective way to our listeners.” (Delano Lewis, San Francisco Chronicle, December 20, 1997)
•• Вот характерный пример употребления глагола to leverage:
•• On Tuesday, shortly after the Baghdad explosion, State Department officials began working on language for a U.N. resolution that would show respect for the victims of the bombing and the good works they were doing. The resolution would stress the need for more foreign contributions and improved security if the reconstruction mission advanced by the United Nations is to succeed. “Let’s leverage yesterday’s horrific events to emphasize our renewed commitment and what we really need to do,” said one State Department official, who said the central goal is to persuade reluctant countries such as India and Pakistan to provide peacekeeping troops. (Washington Post)
•• Впрочем, «что американцу хорошо, то французу (и не только ему) не очень»:
•• A French diplomat described the prospective U.S. move last night as a “ cynical” attempt to “ take advantage” of the suffering of U.N. staff members. One council official said that if the resolution simply asks for money and troops but delivers no significant sharing of authority in Iraq, the measure “will be unacceptable.”
•• Конечно, to take advantage тоже означает воспользоваться. Но поскольку оба слова употреблены в одной и той же статье по одному и тому же поводу, надо, чтобы читатель перевода «почувствовал разницу». Может быть, в первом случае (Let’s leverage yesterday’s horrific events – правду сказать, не очень удачно сказано) стоит чуть-чуть «подправить» говорящего:
•• Давайте отреагируем на ужасные события вчерашнего дня, еще раз подчеркнув нашу решимость сделать то, что необходимо.
•• А во втором случае приемлем вариант воспользоваться и даже сыграть на горе сотрудников ООН.
•• По менее грустному поводу – цитата из Philadelphia Inquirer:
•• They tapped nostalgia for the bygone Frog and Commissary restaurants. They leveraged sentiment by targeting preordered sales for Valentine’s Day.
•• To leverage sentiment – сыграть на чувствах клиентов (предложив им заранее заказать подарки к Дню Св. Валентина).
•• Еще один пример – c сайта www.pentagon.mil/news:
•• “They leveraged the complementary capabilities of two different arms of military forces,” Leaf said.
•• Здесь: умело использовали дополняющие друг друга возможности.
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19 running
1. noun1) (management) Leitung, diemake the running — (in competition) an der Spitze liegen; (fig.): (have the initiative) den Ton angeben
2. adjectivein/out of the running — im/aus dem Rennen
1) (continuous) ständig; fortlaufend [Erklärungen]2) (in succession) hintereinander* * *1) (of or for running: running shoes.) Lauf-...2) (continuous: a running commentary on the football match.) laufend* * *run·ning[ˈrʌnɪŋ]road \running Laufen nt auf Asphaltshe has control of the day-to-day \running of the business sie führt die laufenden Geschäfte des Unternehmens3.▶ to be in/out of the \running (as a competitor) mit/nicht mit im Rennen sein; (as a candidate) noch/nicht mehr mit im Rennen sein▶ to put sb out of the \running jdn aus dem Rennen werfenII. adjfive days \running fünf Tage hintereinander [o in Folge2. (ongoing) [fort]laufendto have a \running battle with sb laufend [o andauernd] Streit mit jdm haben3. (operating) betriebsbereitthe machines are back to \running condition die Maschinen sind wieder betriebsbereit\running waters fließende Gewässer* * *['rʌnɪŋ]1. n1) Laufen nt, Rennen ntrunning style, style of running — Laufstil m
he started professional running eight years ago — er begann seine Laufkarriere vor acht Jahren
to be in the running ( for sth) — im Rennen (für etw) liegen
out of the running — aus dem Rennen
to take up the running (lit, fig) — sich an die Spitze setzen
2) (= functioning of machine, vehicle) Laufen nt3) (= management of business, hotel) Führung f, Leitung f; (of country, shop) Führung f; (of mine) Betrieb m; (of school, organization, newspaper) Leitung f; (= organization of course, competition) Veranstaltung f, Durchführung f; (= being in charge of course, competition, department, project) Leitung f5) (= smuggling) Schmuggel m2. adjrunning sore (Med) — eiternde Wunde; (fig) Eiterbeule f
3. advhintereinander* * *running [ˈrʌnıŋ]A srunning off the ball SPORT das Spiel ohne Ball;2. (Wett)Laufen n, (-)Rennen n, Wettlauf m (auch fig):be still in the running noch gut im Rennen liegen (a. fig:for um);be out of the running aus dem Rennen sein (a. fig:for um);put sb out of the running jemanden aus dem Rennen werfen (a. fig);a) das Tempo machen,b) fig das Tempo angeben,c) fig tonangebend sein;3. Schmuggel m4. Leitung f, Führung f5. Überwachung f, Bedienung f (einer Maschine)6. Brechen n (einer Blockade)B adjbe in running order in fahrbereitem Zustand sein2. flüchtig (Blick)3. laufend (Ausgaben, Monat etc):have a running battle ständig im Streit liegen ( with mit)4. WIRTSCH laufend, offen: → academic.ru/63500/running_account">running account5. fließend:7. flüssig8. aufeinanderfolgend:for three days running drei Tage hintereinander10. laufend, gleitend (Seil etc)11. linear gemessen:12. BOTa) rankendb) kriechend13. MUS laufend:running passages Läufe* * *1. noun1) (management) Leitung, diemake the running — (in competition) an der Spitze liegen; (fig.): (have the initiative) den Ton angeben
in/out of the running — im/aus dem Rennen
3) (of engine, machine) Laufen, das2. adjective1) (continuous) ständig; fortlaufend [Erklärungen]have or fight a running battle — (fig.) ständig im Streit liegen
2) (in succession) hintereinander* * *adj.laufend adj. n.Arbeitsgang m.Gang ¨-e m.Versuch -e m. -
20 give
give [gɪv]━━━━━━━━━━━━━━━━━3. noun4. compounds━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━• what are you going to give her? (as present) qu'est-ce que tu vas lui offrir ?━━━━━━━━━━━━━━━━━► give + noun may be translated by a verb alone.━━━━━━━━━━━━━━━━━• can you give me a bed for the night? pouvez-vous me loger pour la nuit ?► to be given ( = receive)━━━━━━━━━━━━━━━━━► In French the recipient is not made the subject of a passive construction.━━━━━━━━━━━━━━━━━• one must give and take il faut faire des concessions► give or take...• a hundred people, give or take a few à peu près cent personnesb. ( = cause, cause to feel) faire• I was given to understand that... on m'avait laissé entendre que...• it gives me great pleasure to introduce... c'est avec grand plaisir que je vous présente...c. ( = pass on) OK, I'll give him the message d'accord, je lui ferai la commissiond. ( = put through to) passer• could you give me Mr Smith/extension 231? pouvez-vous me passer M. Smith/le poste 231 ?• give yourself time to think about it before you decide prends le temps de réfléchir avant de te décider• give me time! attends un peu !• I can't give you any longer, you must pay me now je ne peux plus vous accorder de délai, il faut que vous payiez maintenantf. ( = utter) [+ sigh, cry] pousserg. ( = pay) payer ; ( = offer) donner• what did you give for it? combien l'avez-vous payé ?• I'd give a lot/anything to know je donnerais gros/n'importe quoi pour savoir• what will you give me for it? combien m'en donnez-vous ?• I'll give him something to cry about! (inf) je lui apprendrai à pleurer !i. ► to give way ( = yield) [person] céder ( to sth à qch ) ; ( = stand back) s'écarter ; ( = agree) finir par donner son accord ; [car, traffic] céder le passage ; ( = collapse) [bridge, ceiling, floor] s'effondrer ; [ground] se dérober ; [cable, rope] céder ; [legs] fléchir• "give way" « cédez le passage »• "give way to traffic from the right" « priorité à droite »a. ( = collapse) céderb. ( = yield) [cloth, elastic] se détendre3. noun4. compoundsb. [+ names, details] donner ; [+ secrets] révéler• to give o.s. away se trahir[+ object, freedom] rendre► give in[+ essay, exam paper, key] rendre ; [+ manuscript, report] remettre► give off separable transitive verb[+ heat, gas, smell] dégager► give outa. [+ books, food] distribuerb. [+ information, details] donner• don't give up! tenez bon !a. ( = renounce) [+ interests] abandonner ; [+ seat, territory] céder ; [+ habit, idea, hope, claim] renoncer à ; [+ job] quitter ; [+ business] se retirer deb. ( = stop) arrêterc. ( = deliver, hand over) to give o.s. up se rendre• she gave the baby up for adoption elle a fait adopter le bébé► give up on inseparable transitive verba. ( = renounce) [+ idea] renoncer àb. ( = stop expecting) [+ visitor] ne plus attendre ; ( = lose faith in) perdre espoir en* * *[gɪv] 1.noun élasticité f2.1) ( hand over) gen donner (to à); offrir [present, drink, sandwich] (to à)to give somebody something — gen donner quelque chose à quelqu'un; (politely, as gift) offrir quelque chose à quelqu'un
give it me! —
what wouldn't I give for...! — je donnerais cher pour...!
2) ( cause to have)to give somebody something —
to give something to somebody — donner quelque chose à quelqu'un [headache, nightmares, advice, information]; transmettre or passer quelque chose à quelqu'un [disease]
3) (provide, produce) donner [milk, flavour, result, answer, sum]; apporter [heat, light, nutrient]; faire [total]4) (allow, accord) accorder [custody, grant]; laisser [quelque chose] à quelqu'un [seat]to give somebody something — donner or accorder quelque chose à quelqu'un [time, time period]
she can sing, I'll give her that — elle sait chanter, je lui reconnais au moins ça
it's original, I'll give you that — c'est original, je te l'accorde
5) Medicineto give somebody something —
to give something to somebody — donner quelque chose à quelqu'un [treatment, medicine]; greffer quelque chose à quelqu'un [organ]; poser quelque chose à quelqu'un [device]; faire quelque chose à quelqu'un [injection, massage]
to give somebody something — passer quelque chose à quelqu'un [number, department]
3.give me the sales manager, please — passez-moi le directeur commercial, s'il vous plaît
1) ( contribute) donner, faire un don‘please give generously’ — ‘merci (de vos dons)’
2) ( bend) [mattress, sofa] s'affaisser; [shelf, floorboard] fléchir; [branch] ployer; [leather, fabric] s'assouplir3) (yield, break) = give way4) ( yield) [person, side] céder•Phrasal Verbs:- give in- give off- give out- give up- give way••don't give me that! — (colloq) ne (me) raconte pas d'histoires!
if this is the big city, give me a village every time — (colloq) si c'est ça la ville, alors vive les petits villages
‘I give you the bride and groom!’ — ‘je bois à la santé des mariés!’
I'll give you something to complain about! — (colloq) je vais t'apprendre à te plaindre!
to give it all one's got — (colloq) (y) mettre le paquet
to give somebody what for — (colloq) passer un savon à quelqu'un (colloq)
what gives? — (colloq) qu'est-ce qui se passe?
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