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1 Service Delivery Management
Telecommunications: SDMУниверсальный русско-английский словарь > Service Delivery Management
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2 service delivery
выявление (формулирование) требований заказчиков в качестве ИТ-сервисов и согласование этих требований с возможностями информационной инфраструктуры. Один из аспектов управления ИТ-инфраструктурой предприятия (IT infrastructure management)Англо-русский толковый словарь терминов и сокращений по ВТ, Интернету и программированию. > service delivery
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3 service
1. n1) работа; служба; сфера деятельности2) линия связи; сообщение; перевозки3) обслуживание, сервис; сфера услуг4) услуга6) уплата процентов (по займам, облигациям)7) вручение (судебной повестки)
- accessorial service
- accommodation service
- accounting system services
- actuarial services
- additional services
- add-on service
- adequate service
- administrative services
- advertising service
- advisory service
- aerial service
- aftersale service
- aftersale technical service
- agency services
- agency service for ships
- agent's services
- agricultural services
- agricultural quarantine service
- air service
- aircraft service
- airmail service
- air passenger service
- air transport services
- ancillary services
- auditing services
- auditor services
- automatic transfer service
- auxiliary services
- back office services
- back-up services
- bank services
- banking service
- beforesale services
- bond service
- bulk service
- bus service
- business services
- buying service
- car service
- cartage service
- cash service
- cash management services
- charter service
- chartering service
- city-terminal service
- civil service
- cleaning services
- coach service
- collection service
- combat zone service
- combined services
- commercial services
- communication service
- commuter service
- competent services
- competitive services
- comprehensive services
- construction engineering services
- consuler service
- consultation services
- consulting services
- consumer services
- container service
- container-on-flatcar service
- continuous service
- contract services
- corporate advisory services
- corporate customer service
- credit and settlement services
- cross-selling banking services
- current services on loans
- custodial services
- customer service
- customs service
- daily service
- debt service
- delivery service
- depositary service
- design services
- development and research services
- distribution services
- emergency service
- employee services
- engineering services
- essential service
- exchange service
- expert services
- export services
- export packing service
- express service
- express air freight service
- express delivery service
- factory services
- fast freight service
- fee-based services
- ferry service
- fiduciary service
- field service
- financial service
- financing services
- first aid service
- first class service
- fishy-back service
- forwarding service
- free services
- freight service
- fringe services
- full service
- full container load service
- full time service
- gate service
- government services
- government debt service
- gratis services
- guard service
- handling service
- harbour services
- health service
- home-delivery service
- industrial services
- industrial extension services
- information service
- infrastructure services
- inland revenue service
- insurance services
- intercity bus service
- inter-city feeder services
- interlibrary loan service
- intermediary services
- Internal Revenue Service
- internal accounting services
- investigation service
- investment services
- invisible services
- irregular service
- janitorial services
- joint rail-air freight service
- large-scale services
- legal services
- lighter service
- liner service
- liner freight service
- liner passenger service
- local services
- long-distance transport service
- loss making services
- low density service
- mail service
- maintenance service
- management service
- management advisory services
- market services
- marketing service
- mass service
- medical service
- merchant service
- military service
- mixed service
- municipal services
- National Giro Service
- National Health Service
- news service
- night service
- night depository service
- nonpreferential service
- nonscheduled service
- nonstop service
- occupational guidance service
- on-board passenger service
- operating services
- outdoor service
- outside service
- overland service
- paid services
- passenger service
- pensionable service
- permanent service
- personal service
- personal banking services
- phone inquiry service
- pick-up service
- piggyback service
- pilot service
- pilotage service
- placement service
- plant quarantine service
- postmarketing service
- postsale service
- preemptive service
- preferential service
- presale service
- prior services
- priority service
- processing services
- professional services
- prompt service
- proper service
- protocol service
- public service
- Public Health Service
- publicity service
- public transport service
- quality control service
- quick repair service
- rail service
- railroad service
- railway service
- railway ferry service
- reciprocal services
- regular service
- rental service
- repair services
- retail service
- retail banking service
- road transport service
- ro-ro service
- safe deposit services
- safety service
- sanitary service
- scheduled service
- scheduled debt service
- security service
- self-dial long-distance service
- senior service
- settlement service
- shipping services
- ship's agency service
- shuttle service
- single-carrier service
- site services
- small-scale services
- social services
- specialized service
- statistical service
- supervisory services
- support services
- technical service
- technical control service
- technical information service
- technological services
- telecommunication service
- telephone service
- through service
- ticker service
- top-notch service
- tourist services
- towage service
- trade information service
- trailer-on-flatcar service
- training services
- tramp service
- transport service
- transportation services
- travel service
- trouble-free service
- trunk line service
- trust services
- tug service
- turnabout service
- underwriting services
- unremunerative services
- up-to-date service
- urgent service
- warranty service
- watchman service
- welfare services
- service by mail
- service by post
- services in advertising
- service in bulk
- services in publicity
- services of an agency
- service of loans
- service of notice
- service of papers
- services of personnel
- service on call
- service to customers
- services to visitors
- service without interruption
- service with waiting
- record services and archives
- in service
- fit for service
- unfit for service
- bring into service
- charge for services
- complete service
- do services
- enlist the services of smb
- employ services
- furnish services
- give services
- go into service
- maintain a service
- maintain regular service
- make use of services
- offer services
- pay for services
- perform services
- provide services
- provide customer service
- publicize services
- put into service
- render services
- require services
- resort to services
- retire from service
- run services
- sell advisory services
- start service
- supply services
- suspend the service
- tender one's services
- undertake a service
- use the services of a lawyer
- utilize services2. v1) обслуживатьEnglish-russian dctionary of contemporary Economics > service
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4 service
служба; военная [воинская] служба; обслуживание; обеспечение; вид ВС; род войск; pl. св. виды услуг; Бр. технические советники, начальники ( технических) служб ( в штабе) ; обслуживать; производить осмотр и текущий ремонт; обеспечивать; заправлять; служебный; военный; см. тж. dutymorale (and personnel) services — виды обслуживания ЛС, способствующие поднятию морального духа; обеспечение (ЛС) предметами пропагандистского назначения
put into (operational) service — поставлять [принимать] на вооружение; вводить в эксплуатацию [строй]
— aircraft warning service— cryptoanalytical service— for service in— mapping intelligence service— mapping service— rear ward services— see service in— transportation service— water supply service -
5 delivery
сущ.1)а) торг., связь поставка, доставка (заказанных товаров, периодических изданий, писем и др.)pattern of message delivery — схема [модель\] доставки сообщения
ATTRIBUTES:
scheduled delivery — плановая поставка, поставка по графику
COMBS:
conditions of delivery, terms of delivery — условия поставки
date of delivery — дата доставки [поставки\]
cost of delivery — стоимость доставки [поставки\]
time of delivery, life of delivery — срок поставки
guarantee of delivery — обеспечение [гарантия\] доставки
point of delivery — пункт назначения доставки; место поставки
frequency of delivery — периодичность поставок; частота поставок
on delivery — по доставке; при доставке
collect [payment, pay, cash\] on delivery — наложенный платеж, оплата при доставке
for delivery — на доставку [поставку\]; за доставку [поставку\]; к доставке [поставке\]
charges for delivery — затраты на доставку; плата за доставку
delivery by — доставка (чем-л., кем-л.)
delivery by air — воздушная доставка, доставка по воздуху
to take delivery — принимать поставку (чего-л.)
We took delivery of three more Boeing 737s in February. — В феврале нам поставили еще три самолета Боинг 737.
to delay delivery — задерживать поставку [доставку\]
We do not assume any liability for delays in or failure to make delivery due to conditions over which we have no control. — Мы не принимаем на себя ответственности за задержку и невыполнение поставки по независящим от нас причинам.
See:bad delivery, business delivery, complete delivery, compulsory delivery, consumer delivery, curb delivery, defective delivery, delivery by instalments, delivery in part, delivery on call, free delivery, forward delivery, good delivery, home delivery, incomplete delivery, door-to-door delivery, express delivery, vendor delivery, conditions of delivery, deadline for delivery, delay in delivery, delivery contract, delivery deadline, delivery firm, delivery management, delivery price, delivery versus payment, life of delivery, delivery contract, delivery instructions, delivery item, delivery order, delivery period, delivery schedule, delivery time, credit and delivery, sale and delivery, misdelivery, deliverб) юр., торг. поставка (передача от продавца к покупателю прав владения товарами, имуществом, финансовыми инструментами и т. д.; согласно определению Единообразного торгового кодекса США: добровольная передача от продавца к покупателю права владения финансовым инструментом, товарораспорядительным документом, бумагой, удостоверяющей интерес в движимом имуществе; согласно британскому закону "О продаже товаров" от 1979 г.: добровольная передача права владения товарами от продавца покупателю)See:, Sale of Goods Act 1979, contract of sale of goods, delivery concurrent conditions, Uniform Commercial Code, document of titleв) бирж. (товаров, ценных бумаг, напр., по фьючерсному контракту)2) торг., связь поставляемые [доставленные\] товары; доставленная корреспонденция3) эк., юр. вручение, передача (документа) (часто требуется для вступления в силу передаваемого документа; напр., физическая передача страхового полиса страхуемому)delivery of patent — выдача патента; вручение патента
See:4)а) общ. исполнение, обеспечение, предоставление (услуги, информации)Integrated Food Safety Information Delivery System — Интегрированная система предоставления информации о безопасности пищевых продуктов
See:б) тех., c.-х. питание (током и т. п.), снабжение (водой и т. п.), подача (угля и т. п.)delivery at fixed intervals — подача (напр., воды) по графику
See:5) общ. передача, выдача (напр., преступника государству и т. п.)
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поставка: 1) поставка или получение конкретного финансового инструмента в случае исполнения срочного биржевого контракта; 2) передача ценной бумаги новому владельцу.* * *. 1) передача товара покупателю; 2) вид договора купли-продажи, по которому поставщик (продавец, изготовитель или коммерческий посредник) обязуется в установленный договором срок передать потребителю (покупателю) в собственность продукцию, предназначенную для его хозяйственной деятельности; 3) на бирже - прекращение обязательств по фьючерсному контракту путем передачи покупателю реального товара. . The transfer of the cash commodity from the seller of a futures contract to the buyer of a futures contract. Each futures exchange has specific procedures for delivery of a cash commodity. Some futures contracts, such as stock index contracts, are cash settled. Словарь экономических терминов 1 .* * *Ценные бумаги/Биржевая деятельностьпрекращение обязательств по фьючерсному контракту путем предложения реального товара -
6 service
1) служба2) работа; функционирование3) эксплуатация4) обслуживание, сервис || обслуживать5) техническое обслуживание и (текущий) ремонт || проводить техническое обслуживание и (текущий) ремонт6) мн. ч. строит. коммуникации7) система энергоснабжения; энергоснабжение8) эл. подводка, абонентский ввод9) ж.-д., возд. сообщение; перевозки•to begin service — начинать эксплуатацию;to be in service — находиться в эксплуатации;to be ready for service — быть готовым к эксплуатации;to enter [to go into\] service — вводить в эксплуатацию;to lay services — прокладывать коммуникации;to map services — давать разбивку коммуникаций;to operate passenger service — эксплуатировать пассажирские поезда;to phase in the night service — вводить в эксплуатацию ночной поезд;to prepare for service — приводить в рабочее состояние; делать годным к эксплуатации;to provide service — обслуживать; ж.-д. обеспечивать сообщение;to put into service — вводить в эксплуатацию;-
absent-subscriber service
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aerodrome alerting service
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aerodrome control service
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aerodrome service
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aeronautical fixed service
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aeronautical information service
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aeronautical mobile service
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air service
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air traffic service
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air transport service
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airport safety service
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airport traffic service
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alerting service
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all-cargo service
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antihail service
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approach control service
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around-the-clock service
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braking service
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broadcasting service
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building service
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bulk-commodity service
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citizen's radio service
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classification yard service
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coastal radio service
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communication service
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computer service
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continuous service
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delivery service
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directory inquiry service
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disrupt service
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domestic service
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electric train service
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emergency radio service
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emergency service
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engineering services
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environmental service
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facsimile service
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field service
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fire fighting service
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flight information service
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flight service
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flood-forecasting service
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flood-warning service
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freight service
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hail-suppression service
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heavy-unit train service
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high-pressure service
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high-utilization service
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house service
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information service
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intercity air service
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intermittent-duty service
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intermittent service
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international communication service
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interurban service
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irrigation management service
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irrigation service
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lighting service
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line service
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locomotive-hauled service
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logging services
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long-haul service
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mail service
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marine meteorological service
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mobile breakdown service
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mobile phone service
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multistop service
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network service
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on-orbit service
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passenger train service
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personal-radio service
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pooled service
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power service
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powerplant services
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predelivery service
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production services
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radar service
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radio monitoring service
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radiocommunication service
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radionavigation service
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radiopaging service
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rail defect detection service
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railway service
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rebuild service
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remote service
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rescue and recovery service
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rescue service
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revenue producing service
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revenue service
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reversing service
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running service
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sanitation service
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scheduled air service
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search and rescue service
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short-haul service
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short-time service
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shunting service
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shuttle service
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single service
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standby service
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station service
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stop-and-go service
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suburban service
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supervisory service
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telemetric service
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telephoto service
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television service
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temporary power service
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terminal information service
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through air service
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through railway service
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time-signal service
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traffic advisory service
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train service
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transfer service
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trial passenger service
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turnaround service
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value-added services
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videoconference service
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videophone service
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warning service
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water service
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waterway operating service
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weather service
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wire-line services
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yard service -
7 service
1. сущ.1) общ. услуга, одолжение; помощьIt was of great service to him during his illness. — Это была огромная помощь для него во время болезни.
to be out of service — быть без работы, бездельничать
My friend did me a service in fixing the door. — Мой друг оказал мне услугу, починив дверь.
2)а) эк. услуга, услуги, обслуживание, сервис (работа, осуществляемая для заказчика в процессе экономической деятельности компании или организации); предоставление услуг ( деятельность в сфере услуг)ATTRIBUTES:
high service — обслуживание [сервис\] на высоком уровне
premium quality [premium grade\] service — услуга премиального качества
COMBS:
to provide a service — оказывать услугу, обслуживать
See:accessorial services, ancillary service, a la carte service, account reconcilement service, accounting service 1), actual service 3), advertising services, advisory service 2), ancillary service 1), assurance services, augmented service, banking services, business reply service, business reply service, carry-out service, consumer service 2), consumer services, contract services, core service, 1), 3), dealer service, delivery service 1), factor services, field service 1), financial intermediation services indirectly measured, financial services, freight services, free services, freight services, full service, home service 1), 2), 3), in-flight service, investment-related services, legal services, limited service, managerial services, market services, medical service, 1), &2 non-factor services, non-market services, non-material services, non-productive services, passenger services, productive services, tax services, trade-related services, balance of services, contract for services, exports of services, quality of service, range of services, service account, service dealer, service dumping, service export, service firm, service import, service mark, services account, services deficit, service director, service manager, services market, services marketing, services surplus, services trade, service worker а), trade in services, balance on goods and services, exports of goods and services, final goods and services, goods and service tax, Bank Export Services Act, Extended Balance of Payments Services Classification, FIATA Model Rules for Freight Forwarding Services, Nice Agreement Concerning the International Classification of Goods and Services for the Purposes of the Registration of Marks, Sale of Goods and Supply of Services Act, 1980, Sale of Goods and Supply of Services Act, 1980, Sale of Goods and Supply of Services Act, 1980, Sale of Goods and Supply of Services Act, 1980, Sale of Goods and Supply of Services Act, 1980, Sale of Goods and Supply of Services Act, 1980, Sale of Goods and Supply of Services Act, 1980, Sale of Goods and Supply of Services Act, 1980, Sale of Goods and Supply of Services Act, 1980, Sale of Goods and Supply of Services Act, 1980б) эк. техническое обслуживание (установка, подготовка к эксплуатации, сервисное обслуживание, чистка, ремонт оборудования или иной техники)COMBS:
Syn:See:, service history, maintenance 3)в) эк. обслуживание (за столом) (накрывание стола, подача еды и т. д., напр., услуги официанта, бармена); прислуживание (работа на кого-л. вышестоящего по положению или должности; обычно: работа домашней прислуги)They complained of poor bar service. — Они пожаловались на плохое обслуживание в баре.
I found the butler's service to be excellent. — На мой взгляд, дворецкий выполнял свои обязанности безукоризненно.
See:3)а) эк. служба, работа ( работа по найму в частной компании или в государственном учреждении)COMBS:
service crime — служебное преступление, преступление по службе
duty of service — служебная [воинская\] обязанность
record of service, service record — послужной список
condition of service — условия работы [прохождения службы\]
to go out of service, to leave the service — уйти с работы
He has been in the company's service for 15 years. — Он работает в этой компании уже 15 лет.
See:active service 2), actual service 1), administrative service 1), a continuous service, full-time service, labour service 2), pensionable service, uninterrupted service, length of service, service worker б) future service benefit, past service benefit, in-service 1), 2)б) эк. служба, работа, эксплуатация (работа оборудования, техники)COMBS:
disposable [fit\] for service — годный для эксплуатации [использования\]
The computer should provide good service for years. — Компьютер должен работать хорошо в течение многих лет.
See:4)а) гос. упр. государственная служба (социально-правовой институт и сфера деятельности государственных гражданских служащих и военнослужащих)COMBS:
See:б) воен. армия, вооруженные силы (какой-л. страны; используется c определенным артиклем); род войскCOMBS:
He joined the service right after college. — Сразу после колледжа он пошел в армию.
Syn:See:uniformed services, member of the services, Selective Service System, Washington Headquarters Services5) гос. упр. обслуживание населения*; услуги населению* (в т. ч. предоставление коммунальных услуг, обеспечение общественным транспортом, средствами коммуникации и т. д.)ATTRIBUTES:
regular service — регулярное обслуживание, регулярное (транспортное) сообщение
rail [railway\] service — железнодорожное сообщение, железнодорожный транспорт [перевозки\]
Syn:public service 2) б)See:communal services, communications services, essential service, health service 1), janitorial service, non-essential service, public service broadcasting, social service, curtailment of service, Community Oriented Policing Services, Institute of Museum and Library Services, Office of Special Education and Rehabilitative Services, probation service6) фин., банк. обслуживание долга ( выплата процентов и основной суммы)Syn:See:7)а) гос. упр. служба, агентство, бюро (государственный орган или предприятие, оказывающее услуги населению и в той или иной степени регулируемое государством)Syn:See:accounting service 2), inspection service, intelligence service, patent service 2), Agricultural Marketing Service, Agricultural Research Service, American Forces Information Service, Animal and Plant Health Inspection Service, Central Security Service, Congressional Research Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Service, Cooperative State Research, Education and Extension Serviceб) эк. служба, отдел (подразделение организации, обслуживающее ее основную деятельность; также независимая фирма, оказывающая услуги)Syn:See:account service 1), advisory service 1), auditing service, back of the house services, customer service, 2), legal service 2), management services, marketing service 1), media buying service, placement service, property service, 1), rating service, rental service, repair service, tax preparation services 1), telephone answering service, Agent/Distributor Service, Advisory, Conciliation and Arbitration Service, Advisory, Conciliation and Arbitration Service, Advisory, Conciliation and Arbitration Service8) юр. исполнение постановления суда; вручение повестки ( в суд)to acknowledge service — получать подтверждение юридического документа (напр., повестки)
COMBS:
speedy service of your documents on both defendants and witnesses — быстрое вручение ваших документов как ответчикам, так и свидетелям
See:actual service 2), 1),9) общ. церковная служба; религиозный обряд10) потр. сервиз (полный набор столовой или чайной посуды, рассчитанный на определенное количество человек)ATTRIBUTES:
Syn:See:11) эк. сфера услугSyn:12) эк. = service charge2. гл.1) общ. обслуживать ( предоставлять или оказывать услуги)to service customers — обслуживать покупателей [клиентов\]
The electric company services all nine counties. — Эта энергетическая компания обслуживает все девять округов.
2) эк. осуществлять [проводить\] техническое обслуживаниеto service the equipment — обслуживать оборудование, осуществлять ремонт оборудования
It is time to get my car serviced. — Пора проходить техобслуживание.
3) фин., банк. обслуживать долг ( выплачивать основную сумму или проценты по займу)to service a debt [a loan\] — обслуживать долг [заем\]
See:
* * *
услуга, обслуживание: 1) банковская услуга; 2) обслуживание долга: своевременная выплата процентов; = debt service; 3) бытовая платная услуга населению: мойка машины, стирка, ремонт часов и т. д. -
8 management of access for delivery & service vehicles
- управление доступом служебных транспортных средств и транспортных средств доставки
управление доступом служебных транспортных средств и транспортных средств доставки
Во время Игр функция «Логистика» будет управлять процессом въезда на объект/в деревню грузовых и служебных транспортных средств. Доступ грузовых и служебных транспортных средств будет регулироваться с соблюдением требований безопасности и досмотра.
[Департамент лингвистических услуг Оргкомитета «Сочи 2014». Глоссарий терминов]EN
management of access for delivery & service vehicles
During the Games time, Logistics will administer the process of entry into the venue/village for delivery and service vehicles. Delivery & service vehicle access to venues/villages will be governed by compliance with security and screening requirements.
[Департамент лингвистических услуг Оргкомитета «Сочи 2014». Глоссарий терминов]Тематики
EN
- management of access for delivery & service vehicles
Англо-русский словарь нормативно-технической терминологии > management of access for delivery & service vehicles
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9 service(s)
(svc)марк. послуги; обслуговування; обсяг послуг; сервіс; службанематеріальний результат діяльності окремої особи, підприємства (business²) чи організації, яка задовольняє потреби іншої особи, підприємства чи організації в чому-небудь; ♦ до нематеріальних результатів діяльності належать юридичні, медичні, управлінсько-дорадчі (management consultancies), поштові, банківські та ін. послуги═════════■═════════accessorial service(s) додаткові послуги транспорту • додаткове обслуговування під час перевезення; accounting service(s)s бухгалтерські послуги; actuarial service(s)s страхові послуги; administrative service(s)s адміністративні послуги; advertising service(s) служба реклами; advisory service(s) дорадча служба • консультативна служба; after-sales service(s) післяпродажне обслуговування • обслуговування вдома працівниками магазину (напр., ремонт електроприладів тощо); agency service(s)s агентське обслуговування; agent's service(s)s послуги агента; air service(s) повітряне перевезення; air freight service(s) послуги вантажної авіалінії; air passenger service(s) послуги пасажирської авіалінії; air transport service(s)s служба повітряного сполучення; auditing service(s)s ревізорські послуги • аудиторські послуги; auditor service(s)s послуги ревізора • аудиторська служба; automatic transfer service(s) автоматичний переказ грошей з ощадного на поточний рахунок; auxiliary service(s)s допоміжна служба; backup service(s)s додаткові послуги; bank service(s)s послуги банку; banking service(s)s банківські послуги; before-sale service(s)s передпродажне обслуговування; bond service(s) виплата відсотків на облігації; bulk service(s) групове обслуговування; bus service(s) автобусне обслуговування; business service(s)s послуги діловим підприємствам (реклама, лабораторні роботи тощо) • фірми, що спеціалізуються на наданні підприємницьких послуг; buying service(s) служба замовлення; car service(s) обслуговування автомашини; carry-out service(s) доставка покупок на візку до автомашини; cartage service(s) транспортна служба; cash service(s) касове обслуговування • обслуговування за готівку; chartering service(s) послуги фрахтування; cleaning service(s) послуги з прибирання; commercial service(s)s комерційні послуги; communication service(s) служба зв'язку; commuter service(s) приміський пасажирський транспорт; competitive service(s)s конкурентні послуги; comprehensive service(s)s широкі послуги; computer service(s)s комп'ютерні послуги; consulting service(s)s консультаційні послуги; consumer service(s)s послуги споживачам • споживчі послуги; continuous service(s) постійне обслуговування; contract service(s)s послуги за договором; credit and settlement service(s)s кредитно-розрахункове обслуговування; customer service(s) обслуговування покупців; customs service(s) митна служба; daily service(s) денне обслуговування; debt service(s) обслуговування боргу • сплата боргу; delivery service(s) доставка; distribution service(s)s послуги з розповсюдження; dry-cleaning service(s) послуги з хімічного чищення • послуги хімчистки; educational service(s)s освітні послуги • установи, зайняті організацією освіти; emergency service(s) аварійна служба • служба допомоги; employee service(s)s послуги службового персоналу; employment service(s) служба зайнятості; essential service(s)s суттєві послуги; exchange service(s) валютне обслуговування; export service(s)s експортне обслуговування; express service(s) служба термінової доставки • служба термінового перевезення; factory service(s)s загальнофабричні послуги • допоміжні відділи підприємства; faxing service(s) послуга з передачі інформації факсом; ferry service(s) паромна переправа; financial service(s) фінансові послуги; financing service(s)s послуги фінансування; first class service(s) першокласне обслуговування; forwarding service(s) експедиторське обслуговування; free service(s)s безкоштовні послуги; freight service(s) фрахтове обслуговування; fringe service(s)s додаткові банківські послуги; full service(s) повний комплекс послуг; full time service(s) обслуговування протягом усього робочого часу; government service(s)s державні послуги; gratis service(s)s безкоштовні послуги; handling service(s) транспортна служба для обробки вантажу; harbour service(s)s портові послуги; industrial service(s)s виробничо-технічні послуги; information service(s) інформаційна служба; infrastructure service(s)s інфраструктурні послуги; insurance service(s)s страхові послуги; intermediary service(s)s посередницькі послуги; investigation service(s) слідча служба; irregular service(s) нерегулярне обслуговування; legal service(s)s юридичні послуги • фірми, що надають юридичні послуги; liner service(s) водне перевезення; local service(s)s місцеве обслуговування; mail service(s) поштова послуга • поштова служба; maintenance service(s) технічне обслуговування; management service(s) управлінські послуги; management consulting service(s)s управлінсько-дорадча служба; marketing service(s) послуги з маркетингу • торговельні послуги; municipal service(s)s міські послуги • муніципальні послуги; news service(s) служба новин; night service(s) нічне обслуговування; night depository service(s) служба нічного приймання вкладів; nonstop service(s) послуга безпосадочного сполучення; off-peak service(s) відпуск електроенергії в період низького навантаження; on-board passenger service(s) обслуговування на борту літака; on call service(s) обслуговування на вимогу; on-peak service(s) відпуск електроенергії в період піку навантаження; operating service(s)s операційні послуги; overland service(s) служба наземного перевезення; paid service(s)s платні послуги; passenger service(s) транспортне обслуговування пасажирів; permanent service(s) постійне обслуговування; personal service(s) побутові послуги (пральня, хімчистка тощо) • фірми, що надають побутові послуги; phone inquiry service(s) телефонна довідкова служба; pick-up service(s) служба вивозу і доставки; pilotage service(s) лоцманська служба; postal service(s) поштова служба; postmarketing service(s) післяпродажне обслуговування; preferential service(s) пріоритетне обслуговування; priority service(s) пріоритетне обслуговування; priority mail service(s) першочергові поштові відправлення; processing service(s)s технологічна служба; professional service(s)s професійні послуги (інженерні, проектні) • фахові послуги • фірми, що надають професійні послуги; prompt service(s) швидке обслуговування; public service(s)s державна служба • комунальні послуги • служба зв'язку загального користування; publicity service(s) рекламні послуги; public transport service(s) громадський транспорт; quality control service(s) служба перевірки якості; rail service(s) служба залізничного сполучення; railroad service(s) служба залізничного сполучення; reciprocal service(s)s взаємні послуги; regular service(s) регулярне обслуговування; rental service(s) послуга з прокату; retail service(s) роздрібне обслуговування; RORO service(s) обслуговування судном типу «popo»; safety service(s) служба безпеки; safety deposit service(s)s послуги банку зі зберігання цінностей та документів; sanitary service(s) санітарна служба; scheduled service(s) регулярна транспортна лінія • транспортне обслуговування за розкладом; security service(s) служба охорони; settlement service(s) розрахункове обслуговування; shipping service(s)s послуги з морського перевезення; shuttle service(s) служба регулярного сполучення між двома пунктами; single-carrier service(s) обслуговування одним транспортним агентством; site service(s)s обслуговування на будівельному майданчику; social service(s)s соціальні послуги • громадські установи; specialized service(s) спеціалізоване обслуговування; supervisory service(s)s служба контролю; support service(s)s послуги на підтримку чого-небудь; technical service(s) технічна служба; technological service(s)s технологічні послуги; telecommunication service(s) служба телекомунікації; telefacsimile service(s) обслуговування телефаксом; tourist service(s)s пасажирські авіаперевезення економічним класом; towage service(s) послуга буксировки; training service(s)s навчальні послуги; transport service(s) траспортне обслуговування • транспортна лінія; transportation service(s)s транспортні послуги; travel service(s) туристичне обслуговування; trust service(s)s послуги з довірчого управління; up-to-date service(s) послуга з модернізації; warranty service(s) гарантійне обслуговування; watchman service(s) сторожова служба; welfare service(s)s соціальні послуги═════════□═════════in service(s) діючий • працюючий • що перебуває в експлуатації; out of service(s) недіючий • непрацюючий • бездіяльний • знятий з експлуатації; service(s) in bulk групове обслуговування; service(s) in cyclical order обслуговування у циклічному порядку; service(s) in random order обслуговування у випадковому порядку; service(s)s of an agency послуги агентства; service(s)s of personnel послуги персоналу; to advertise service(s)s рекламувати послуги; to charge for service(s)s брати/взяти плату за послуги; to employ service(s)s користуватися послугами; to furnish service(s)s надавати/надати кому-небудь послуги; to maintain a service(s) обслуговувати/обслужити кого-небудь; to make use of service(s)s користуватися/скористатися послугами; to offer a service(s) пропонувати/запропонувати послугу; to offer service(s)s пропонувати/запропонувати послуги; to pay for service(s)s оплачувати/оплатити послуги; to perform service(s)s виконувати/виконати послуги; to provide a service(s) забезпечувати/забезпечити послуги • обслуговувати/обслужити; to publicize service(s)s рекламувати послуги • оголошувати/оголосити послуги; to render service(s) робити послугу; to require service(s)s вдаватися/вдатися до послуг; to suspend service(s) припиняти/припинити роботу; to tender service(s)s пропонувати/запропонувати послуги; to undertake a service(s) брати/взяти на себе обслуговування; to utilize service(s)s користуватися послугами -
10 delivery service management system
система управления службой доставки
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[Е.С.Алексеев, А.А.Мячев. Англо-русский толковый словарь по системотехнике ЭВМ. Москва 1993]Тематики
EN
Англо-русский словарь нормативно-технической терминологии > delivery service management system
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11 management of freight forwarding services
управление транспортно-экспедиторскими услугами
Функция «Логистика» должна предоставить непрерывный и хорошо организованный сервис с целью обеспечить своевременное поступление входящих/исходящих грузов ОКОИ в пункт назначения с наименьшими затратами. ФНД «Логистика» отвечает за назначение поставщиков услуг логистики и координирование их деятельности, а поставщики услуг логистики/клиентские группы отвечают за доставку.
[Департамент лингвистических услуг Оргкомитета «Сочи 2014». Глоссарий терминов]EN
management of freight forwarding services
Logistics must provide a continuous and streamlined service dedicated to ensuring that inbound/outbound OCOG freight arrives at its destination in a timely and cost effective manner. LOG is responsible for the assigning of the LSP and the coordination of the LSP activities. And LSP/client groups are responsible for the delivery.
[Департамент лингвистических услуг Оргкомитета «Сочи 2014». Глоссарий терминов]Тематики
EN
Англо-русский словарь нормативно-технической терминологии > management of freight forwarding services
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12 delivery service management system
Сетевые технологии: система управления службой доставкиУниверсальный англо-русский словарь > delivery service management system
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13 delivery service management system
Network technologies: DSMSУниверсальный русско-английский словарь > delivery service management system
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14 delivery service management system
The English-Kazakh dictionary of Informatics and computer technology dictionary > delivery service management system
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15 delivery service management system
English-Russian information technology > delivery service management system
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16 project management
проектирование
Процесс разработки и выпуска проектной документации, необходимой для строительства объекта
[Терминологический словарь по строительству на 12 языках (ВНИИИС Госстроя СССР)]
проектирование
(ITIL Service Design)
Деятельность или процесс, который идентифицирует требования и далее определяет решение, способное удовлетворить этим требованиям.
См. тж. проектирование услуг.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]EN
design
(ITIL Service Design) An activity or process that identifies requirements and then defines a solution that is able to meet these requirements.
See also service design.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]Тематики
- проектирование, документация
EN
- construction
- design
- design engineering
- design planning
- design practice
- design procedure
- design study
- design work
- designing
- designing practice
- designing procedure
- designing work
- development
- development work
- drafting
- engineering
- laying
- laying-out
- planning
- project engineering
- project management
- projecting
- projection
DE
FR
управление проектами
Организация, интеграция и управление различными проектами Игр. К этой функции относятся планирование, разработка и реализация каждого отдельного проекта. ОКОИ может учредить функциональное подразделение, отвечающее за все аспекты управления информацией.
[Департамент лингвистических услуг Оргкомитета «Сочи 2014». Глоссарий терминов]EN
project management
Organization, integration and management of various Games-related projects. Project Management includes the planning, development and delivery of a project. The OCOG may establish a functional area dealing with Project Management aspects.
[Департамент лингвистических услуг Оргкомитета «Сочи 2014». Глоссарий терминов]Тематики
EN
управление проектом
Методология, методы и средства координации и руководства людскими, финансовыми и материальными ресурсами, а также функциональными и организационными действиями, на протяжении всего цикла осуществления проекта направленные на эффективное достижение его целей. Следование этой методологии подразумевает специальную форму организации и, соответственно, управления при которой вводится специальная единица управления и отнесения затрат - "проект", что предполагает изменение учетных регистров и документооборота. Предполагает использование одноименной формы финансового управления.
[ http://www.morepc.ru/dict/]Тематики
EN
3.6 менеджмент проекта (project management). Планирование, организация, мониторинг, контроль и регистрация всех аспектов проекта (3.5) и поощрение всех участников для достижения целей проекта.
Источник: ГОСТ Р ИСО 10006-2005: Системы менеджмента качества. Руководство по менеджменту качества при проектировании оригинал документа
Англо-русский словарь нормативно-технической терминологии > project management
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17 customer relationship management
"The process of building profitable customer relationships through the delivery of highly targeted interactions at all customer touch points by aligning marketing, sales and service functions and systems."English-Arabic terms dictionary > customer relationship management
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18 customer relations management
"The business area related to managing a company's interactions with its customers, including sales, service, and delivery of product. Software solutions are designed and implemented specifically to manage this business area."English-Arabic terms dictionary > customer relations management
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19 SDM
1) Геология: Spatial Data Modelling2) Американизм: Shared Decision Making3) Военный термин: Selective Display Model, Service Decision Memorandum, Shut Down Maintenance, Standoff Destructive Munition, scatter-drop mine, site defense of Minuteman, strategic and deficient materials, subdivision manager4) Техника: security design modification, short range modem, shutdown margin, statistical delta modulation, Simulating Data Management (САПР), управление данными инженерного моделирования5) Шутливое выражение: Sonic Death Monkey6) Автомобильный термин: sensing diagnostic module7) Грубое выражение: Stupid Dance Music8) Оптика: space division multiplex9) Телекоммуникации: Service Delivery Management, Space Division Multiplexing10) Сокращение: Scatter-Drop Mine / Munition, Ship Defense Missile (USA), Site-Defense of Minuteman, Somali Democratic Movement, Sub-rate Data Multiplexer11) Электроника: Site Defence of Minuteman, Specific Device Model for SAB12) Вычислительная техника: Short Data Message, Spatial Data Management, System Development Multitasking (benchmark, DB, SPEC)13) Генетика: site-directed mutagenesis14) Биотехнология: Satellite dye molecule15) Деловая лексика: Scientific Data Management, Systems Development Multiuser16) Сетевые технологии: SNA Datastream Management, управление информационными потоками в среде SNA17) Пивное производство: Schwarz Differential Medium18) Кабельные производство: space-division multiplexing19) Расширение файла: System Development Multitasking20) Маркетология: менеджер по развитию продаж (Sales Development Manager)21) Аэропорты: Brown Field, San Diego, California USA -
20 near cash
!гос. фин. The resource budget contains a separate control total for “near cash” expenditure, that is expenditure such as pay and current grants which impacts directly on the measure of the golden rule.This paper provides background information on the framework for the planning and control of public expenditure in the UK which has been operated since the 1998 Comprehensive Spending Review (CSR). It sets out the different classifications of spending for budgeting purposes and why these distinctions have been adopted. It discusses how the public expenditure framework is designed to ensure both sound public finances and an outcome-focused approach to public expenditure.The UK's public spending framework is based on several key principles:"consistency with a long-term, prudent and transparent regime for managing the public finances as a whole;" "the judgement of success by policy outcomes rather than resource inputs;" "strong incentives for departments and their partners in service delivery to plan over several years and plan together where appropriate so as to deliver better public services with greater cost effectiveness; and"the proper costing and management of capital assets to provide the right incentives for public investment.The Government sets policy to meet two firm fiscal rules:"the Golden Rule states that over the economic cycle, the Government will borrow only to invest and not to fund current spending; and"the Sustainable Investment Rule states that net public debt as a proportion of GDP will be held over the economic cycle at a stable and prudent level. Other things being equal, net debt will be maintained below 40 per cent of GDP over the economic cycle.Achievement of the fiscal rules is assessed by reference to the national accounts, which are produced by the Office for National Statistics, acting as an independent agency. The Government sets its spending envelope to comply with these fiscal rules.Departmental Expenditure Limits ( DEL) and Annually Managed Expenditure (AME)"Departmental Expenditure Limit ( DEL) spending, which is planned and controlled on a three year basis in Spending Reviews; and"Annually Managed Expenditure ( AME), which is expenditure which cannot reasonably be subject to firm, multi-year limits in the same way as DEL. AME includes social security benefits, local authority self-financed expenditure, debt interest, and payments to EU institutions.More information about DEL and AME is set out below.In Spending Reviews, firm DEL plans are set for departments for three years. To ensure consistency with the Government's fiscal rules departments are set separate resource (current) and capital budgets. The resource budget contains a separate control total for “near cash” expenditure, that is expenditure such as pay and current grants which impacts directly on the measure of the golden rule.To encourage departments to plan over the medium term departments may carry forward unspent DEL provision from one year into the next and, subject to the normal tests for tautness and realism of plans, may be drawn down in future years. This end-year flexibility also removes any incentive for departments to use up their provision as the year end approaches with less regard to value for money. For the full benefits of this flexibility and of three year plans to feed through into improved public service delivery, end-year flexibility and three year budgets should be cascaded from departments to executive agencies and other budget holders.Three year budgets and end-year flexibility give those managing public services the stability to plan their operations on a sensible time scale. Further, the system means that departments cannot seek to bid up funds each year (before 1997, three year plans were set and reviewed in annual Public Expenditure Surveys). So the credibility of medium-term plans has been enhanced at both central and departmental level.Departments have certainty over the budgetary allocation over the medium term and these multi-year DEL plans are strictly enforced. Departments are expected to prioritise competing pressures and fund these within their overall annual limits, as set in Spending Reviews. So the DEL system provides a strong incentive to control costs and maximise value for money.There is a small centrally held DEL Reserve. Support from the Reserve is available only for genuinely unforeseeable contingencies which departments cannot be expected to manage within their DEL.AME typically consists of programmes which are large, volatile and demand-led, and which therefore cannot reasonably be subject to firm multi-year limits. The biggest single element is social security spending. Other items include tax credits, Local Authority Self Financed Expenditure, Scottish Executive spending financed by non-domestic rates, and spending financed from the proceeds of the National Lottery.AME is reviewed twice a year as part of the Budget and Pre-Budget Report process reflecting the close integration of the tax and benefit system, which was enhanced by the introduction of tax credits.AME is not subject to the same three year expenditure limits as DEL, but is still part of the overall envelope for public expenditure. Affordability is taken into account when policy decisions affecting AME are made. The Government has committed itself not to take policy measures which are likely to have the effect of increasing social security or other elements of AME without taking steps to ensure that the effects of those decisions can be accommodated prudently within the Government's fiscal rules.Given an overall envelope for public spending, forecasts of AME affect the level of resources available for DEL spending. Cautious estimates and the AME margin are built in to these AME forecasts and reduce the risk of overspending on AME.Together, DEL plus AME sum to Total Managed Expenditure (TME). TME is a measure drawn from national accounts. It represents the current and capital spending of the public sector. The public sector is made up of central government, local government and public corporations.Resource and Capital Budgets are set in terms of accruals information. Accruals information measures resources as they are consumed rather than when the cash is paid. So for example the Resource Budget includes a charge for depreciation, a measure of the consumption or wearing out of capital assets."Non cash charges in budgets do not impact directly on the fiscal framework. That may be because the national accounts use a different way of measuring the same thing, for example in the case of the depreciation of departmental assets. Or it may be that the national accounts measure something different: for example, resource budgets include a cost of capital charge reflecting the opportunity cost of holding capital; the national accounts include debt interest."Within the Resource Budget DEL, departments have separate controls on:"Near cash spending, the sub set of Resource Budgets which impacts directly on the Golden Rule; and"The amount of their Resource Budget DEL that departments may spend on running themselves (e.g. paying most civil servants’ salaries) is limited by Administration Budgets, which are set in Spending Reviews. Administration Budgets are used to ensure that as much money as practicable is available for front line services and programmes. These budgets also help to drive efficiency improvements in departments’ own activities. Administration Budgets exclude the costs of frontline services delivered directly by departments.The Budget preceding a Spending Review sets an overall envelope for public spending that is consistent with the fiscal rules for the period covered by the Spending Review. In the Spending Review, the Budget AME forecast for year one of the Spending Review period is updated, and AME forecasts are made for the later years of the Spending Review period.The 1998 Comprehensive Spending Review ( CSR), which was published in July 1998, was a comprehensive review of departmental aims and objectives alongside a zero-based analysis of each spending programme to determine the best way of delivering the Government's objectives. The 1998 CSR allocated substantial additional resources to the Government's key priorities, particularly education and health, for the three year period from 1999-2000 to 2001-02.Delivering better public services does not just depend on how much money the Government spends, but also on how well it spends it. Therefore the 1998 CSR introduced Public Service Agreements (PSAs). Each major government department was given its own PSA setting out clear targets for achievements in terms of public service improvements.The 1998 CSR also introduced the DEL/ AME framework for the control of public spending, and made other framework changes. Building on the investment and reforms delivered by the 1998 CSR, successive spending reviews in 2000, 2002 and 2004 have:"provided significant increase in resources for the Government’s priorities, in particular health and education, and cross-cutting themes such as raising productivity; extending opportunity; and building strong and secure communities;" "enabled the Government significantly to increase investment in public assets and address the legacy of under investment from past decades. Departmental Investment Strategies were introduced in SR2000. As a result there has been a steady increase in public sector net investment from less than ¾ of a per cent of GDP in 1997-98 to 2¼ per cent of GDP in 2005-06, providing better infrastructure across public services;" "introduced further refinements to the performance management framework. PSA targets have been reduced in number over successive spending reviews from around 300 to 110 to give greater focus to the Government’s highest priorities. The targets have become increasingly outcome-focused to deliver further improvements in key areas of public service delivery across Government. They have also been refined in line with the conclusions of the Devolving Decision Making Review to provide a framework which encourages greater devolution and local flexibility. Technical Notes were introduced in SR2000 explaining how performance against each PSA target will be measured; and"not only allocated near cash spending to departments, but also – since SR2002 - set Resource DEL plans for non cash spending.To identify what further investments and reforms are needed to equip the UK for the global challenges of the decade ahead, on 19 July 2005 the Chief Secretary to the Treasury announced that the Government intends to launch a second Comprehensive Spending Review (CSR) reporting in 2007.A decade on from the first CSR, the 2007 CSR will represent a long-term and fundamental review of government expenditure. It will cover departmental allocations for 2008-09, 2009-10 and 2010 11. Allocations for 2007-08 will be held to the agreed figures already announced by the 2004 Spending Review. To provide a rigorous analytical framework for these departmental allocations, the Government will be taking forward a programme of preparatory work over 2006 involving:"an assessment of what the sustained increases in spending and reforms to public service delivery have achieved since the first CSR. The assessment will inform the setting of new objectives for the decade ahead;" "an examination of the key long-term trends and challenges that will shape the next decade – including demographic and socio-economic change, globalisation, climate and environmental change, global insecurity and technological change – together with an assessment of how public services will need to respond;" "to release the resources needed to address these challenges, and to continue to secure maximum value for money from public spending over the CSR period, a set of zero-based reviews of departments’ baseline expenditure to assess its effectiveness in delivering the Government’s long-term objectives; together with"further development of the efficiency programme, building on the cross cutting areas identified in the Gershon Review, to embed and extend ongoing efficiency savings into departmental expenditure planning.The 2007 CSR also offers the opportunity to continue to refine the PSA framework so that it drives effective delivery and the attainment of ambitious national standards.Public Service Agreements (PSAs) were introduced in the 1998 CSR. They set out agreed targets detailing the outputs and outcomes departments are expected to deliver with the resources allocated to them. The new spending regime places a strong emphasis on outcome targets, for example in providing for better health and higher educational standards or service standards. The introduction in SR2004 of PSA ‘standards’ will ensure that high standards in priority areas are maintained.The Government monitors progress against PSA targets, and departments report in detail twice a year in their annual Departmental Reports (published in spring) and in their autumn performance reports. These reports provide Parliament and the public with regular updates on departments’ performance against their targets.Technical Notes explain how performance against each PSA target will be measured.To make the most of both new investment and existing assets, there needs to be a coherent long term strategy against which investment decisions are taken. Departmental Investment Strategies (DIS) set out each department's plans to deliver the scale and quality of capital stock needed to underpin its objectives. The DIS includes information about the department's existing capital stock and future plans for that stock, as well as plans for new investment. It also sets out the systems that the department has in place to ensure that it delivers its capital programmes effectively.This document was updated on 19 December 2005.Near-cash resource expenditure that has a related cash implication, even though the timing of the cash payment may be slightly different. For example, expenditure on gas or electricity supply is incurred as the fuel is used, though the cash payment might be made in arrears on aquarterly basis. Other examples of near-cash expenditure are: pay, rental.Net cash requirement the upper limit agreed by Parliament on the cash which a department may draw from theConsolidated Fund to finance the expenditure within the ambit of its Request forResources. It is equal to the agreed amount of net resources and net capital less non-cashitems and working capital.Non-cash cost costs where there is no cash transaction but which are included in a body’s accounts (or taken into account in charging for a service) to establish the true cost of all the resourcesused.Non-departmental a body which has a role in the processes of government, but is not a government public body, NDPBdepartment or part of one. NDPBs accordingly operate at arm’s length from governmentMinisters.Notional cost of a cost which is taken into account in setting fees and charges to improve comparability with insuranceprivate sector service providers.The charge takes account of the fact that public bodies donot generally pay an insurance premium to a commercial insurer.the independent body responsible for collecting and publishing official statistics about theUK’s society and economy. (At the time of going to print legislation was progressing tochange this body to the Statistics Board).Office of Government an office of the Treasury, with a status similar to that of an agency, which aims to maximise Commerce, OGCthe government’s purchasing power for routine items and combine professional expertiseto bear on capital projects.Office of the the government department responsible for discharging the Paymaster General’s statutoryPaymaster General,responsibilities to hold accounts and make payments for government departments and OPGother public bodies.Orange bookthe informal title for Management of Risks: Principles and Concepts, which is published by theTreasury for the guidance of public sector bodies.Office for NationalStatistics, ONS60Managing Public Money————————————————————————————————————————"GLOSSARYOverdraftan account with a negative balance.Parliament’s formal agreement to authorise an activity or expenditure.Prerogative powerspowers exercisable under the Royal Prerogative, ie powers which are unique to the Crown,as contrasted with common-law powers which may be available to the Crown on the samebasis as to natural persons.Primary legislationActs which have been passed by the Westminster Parliament and, where they haveappropriate powers, the Scottish Parliament and the Northern Ireland Assembly. Begin asBills until they have received Royal Assent.arrangements under which a public sector organisation contracts with a private sectorentity to construct a facility and provide associated services of a specified quality over asustained period. See annex 7.5.Proprietythe principle that patterns of resource consumption should respect Parliament’s intentions,conventions and control procedures, including any laid down by the PAC. See box 2.4.Public Accountssee Committee of Public Accounts.CommitteePublic corporationa trading body controlled by central government, local authority or other publiccorporation that has substantial day to day operating independence. See section 7.8.Public Dividend finance provided by government to public sector bodies as an equity stake; an alternative to Capital, PDCloan finance.Public Service sets out what the public can expect the government to deliver with its resources. EveryAgreement, PSAlarge government department has PSA(s) which specify deliverables as targets or aimsrelated to objectives.a structured arrangement between a public sector and a private sector organisation tosecure an outcome delivering good value for money for the public sector. It is classified tothe public or private sector according to which has more control.Rate of returnthe financial remuneration delivered by a particular project or enterprise, expressed as apercentage of the net assets employed.Regularitythe principle that resource consumption should accord with the relevant legislation, therelevant delegated authority and this document. See box 2.4.Request for the functional level into which departmental Estimates may be split. RfRs contain a number Resources, RfRof functions being carried out by the department in pursuit of one or more of thatdepartment’s objectives.Resource accountan accruals account produced in line with the Financial Reporting Manual (FReM).Resource accountingthe system under which budgets, Estimates and accounts are constructed in a similar wayto commercial audited accounts, so that both plans and records of expenditure allow in fullfor the goods and services which are to be, or have been, consumed – ie not just the cashexpended.Resource budgetthe means by which the government plans and controls the expenditure of resources tomeet its objectives.Restitutiona legal concept which allows money and property to be returned to its rightful owner. Ittypically operates where another person can be said to have been unjustly enriched byreceiving such monies.Return on capital the ratio of profit to capital employed of an accounting entity during an identified period.employed, ROCEVarious measures of profit and of capital employed may be used in calculating the ratio.Public Privatepartnership, PPPPrivate Finance Initiative, PFIParliamentaryauthority61Managing Public Money"————————————————————————————————————————GLOSSARYRoyal charterthe document setting out the powers and constitution of a corporation established underprerogative power of the monarch acting on Privy Council advice.Second readingthe second formal time that a House of Parliament may debate a bill, although in practicethe first substantive debate on its content. If successful, it is deemed to denoteParliamentary approval of the principle of the proposed legislation.Secondary legislationlaws, including orders and regulations, which are made using powers in primary legislation.Normally used to set out technical and administrative provision in greater detail thanprimary legislation, they are subject to a less intense level of scrutiny in Parliament.European legislation is,however,often implemented in secondary legislation using powers inthe European Communities Act 1972.Service-level agreement between parties, setting out in detail the level of service to be performed.agreementWhere agreements are between central government bodies, they are not legally a contractbut have a similar function.Shareholder Executive a body created to improve the government’s performance as a shareholder in businesses.Spending reviewsets out the key improvements in public services that the public can expect over a givenperiod. It includes a thorough review of departmental aims and objectives to find the bestway of delivering the government’s objectives, and sets out the spending plans for the givenperiod.State aidstate support for a domestic body or company which could distort EU competition and sois not usually allowed. See annex 4.9.Statement of Excessa formal statement detailing departments’ overspends prepared by the Comptroller andAuditor General as a result of undertaking annual audits.Statement on Internal an annual statement that Accounting Officers are required to make as part of the accounts Control, SICon a range of risk and control issues.Subheadindividual elements of departmental expenditure identifiable in Estimates as single cells, forexample cell A1 being administration costs within a particular line of departmental spending.Supplyresources voted by Parliament in response to Estimates, for expenditure by governmentdepartments.Supply Estimatesa statement of the resources the government needs in the coming financial year, and forwhat purpose(s), by which Parliamentary authority is sought for the planned level ofexpenditure and income.Target rate of returnthe rate of return required of a project or enterprise over a given period, usually at least a year.Third sectorprivate sector bodies which do not act commercially,including charities,social and voluntaryorganisations and other not-for-profit collectives. See annex 7.7.Total Managed a Treasury budgeting term which covers all current and capital spending carried out by the Expenditure,TMEpublic sector (ie not just by central departments).Trading fundan organisation (either within a government department or forming one) which is largely orwholly financed from commercial revenue generated by its activities. Its Estimate shows itsnet impact, allowing its income from receipts to be devoted entirely to its business.Treasury Minutea formal administrative document drawn up by the Treasury, which may serve a wide varietyof purposes including seeking Parliamentary approval for the use of receipts asappropriations in aid, a remission of some or all of the principal of voted loans, andresponding on behalf of the government to reports by the Public Accounts Committee(PAC).62Managing Public Money————————————————————————————————————————GLOSSARY63Managing Public MoneyValue for moneythe process under which organisation’s procurement, projects and processes aresystematically evaluated and assessed to provide confidence about suitability, effectiveness,prudence,quality,value and avoidance of error and other waste,judged for the public sectoras a whole.Virementthe process through which funds are moved between subheads such that additionalexpenditure on one is met by savings on one or more others.Votethe process by which Parliament approves funds in response to supply Estimates.Voted expenditureprovision for expenditure that has been authorised by Parliament. Parliament ‘votes’authority for public expenditure through the Supply Estimates process. Most expenditureby central government departments is authorised in this way.Wider market activity activities undertaken by central government organisations outside their statutory duties,using spare capacity and aimed at generating a commercial profit. See annex 7.6.Windfallmonies received by a department which were not anticipated in the spending review.————————————————————————————————————————
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