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1 support team
An organization or group that is responsible for providing technical support. -
2 support agent
A user who works for a company that is a valid partner tenant who has been assigned either limited or full administration agent role. -
3 mainstream support
"Basic customer support for software, hardware, multimedia, and Business Solutions included in the Microsoft Support Lifecycle policy, such as no-charge incident support, paid incident support, support charged on an hourly basis, support for warranty claims, and hotfix support." -
4 technical support
An organization or group that is responsible for providing technical support. -
5 American Standard Code for Information Interchange
"A standard single-byte character encoding scheme used for text-based data. ASCII uses designated 7-bit or 8-bit number combinations to represent either 128 or 256 possible characters. Standard ASCII uses 7 bits to represent all uppercase and lowercase letters, the numbers 0 through 9, punctuation marks, and special control characters used in U.S. English. Most current x86-based systems support the use of extended (or ""high"") ASCII. Extended ASCII allows the eighth bit of each character to identify an additional 128 special symbol characters, foreign-language letters, and graphic symbols."English-Arabic terms dictionary > American Standard Code for Information Interchange
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6 Microsoft Support Diagnostic Tool
A system used by PSS for gathering customer configuration information for diagnostics through an improved process and tool.English-Arabic terms dictionary > Microsoft Support Diagnostic Tool
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7 ar-sa عنوان ويب
"A character set for protocols evolving beyond the use of ASCII. The UTF-8 protocol provides for support of extended ASCII characters and translation of UCS-2, an international 16-bit Unicode character set. UTF-8 enables a far greater range of names than can be achieved using ASCII or extended ASCII encoding for character data." -
8 UCS Transformation Format 8
"A character set for protocols evolving beyond the use of ASCII. The UTF-8 protocol provides for support of extended ASCII characters and translation of UCS-2, an international 16-bit Unicode character set. UTF-8 enables a far greater range of names than can be achieved using ASCII or extended ASCII encoding for character data."English-Arabic terms dictionary > UCS Transformation Format 8
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9 UTF-8
"A character set for protocols evolving beyond the use of ASCII. The UTF-8 protocol provides for support of extended ASCII characters and translation of UCS-2, an international 16-bit Unicode character set. UTF-8 enables a far greater range of names than can be achieved using ASCII or extended ASCII encoding for character data." -
10 Class C IP address
"A unicast IP address that ranges from 192.0.0.1 to 223.255.255.254. The first three octets indicate the network, and the last octet indicates the host on the network. Network Load Balancing provides optional session support for Class C IP addresses (in addition to support for single IP addresses) to accommodate clients that make use of multiple proxy servers at the client site. Class-based IP addressing has been superceded by Classless Interdomain Routing (CIDR)." -
11 contract
"An agreement to provide customer service support during specified coverage dates or for a specified number of cases or length of time. When customers contact customer service, the level of support they receive is determined by their contract." -
12 overhead
Work or information that provides support - possibly critical support-for a computing process but is not an intrinsic part of the operation or data. Overhead often adds to processing time but is generally necessary. -
13 Community Platinum
One of five support levels for SharePoint solutions provided by the third party development community. It is the fifth in order from lowest to highest level of support. -
14 Community Premium
One of five support levels for SharePoint solutions provided by the third party development community. It is the fourth in order from lowest to highest level of support. -
15 Community Standard
One of five support levels for SharePoint solutions provided by the third party development community. It is the third in order from lowest to highest level of support. -
16 Community Basic
One of five support levels for SharePoint solutions provided by the third party development community. It is the second in order from lowest to highest level of support. -
17 Community Limited
One of five support levels for SharePoint solutions provided by the third party development community. It is the first in order from lowest to highest level of support. -
18 app listing
"The description data of a single app that is rendered for display in the consumer side of the store. It consists of several pages of info that provide a composite view of all the details a consumer needs to determine if they want to buy the app. An app listing typically includes the app’s name, the publisher’s name, language support, device support, price tier, screen shots, age rating and customer reviews. The web-based version of this is called an app listing page." -
19 Active Directory Certificate Services
"A software service that issues certificates for a particular certification authority (CA). It provides customizable services for issuing and managing certificates for the enterprise. Certificates can be used to provide authentication support, including secure e-mail, Web-based authentication, and smart-card authentication."English-Arabic terms dictionary > Active Directory Certificate Services
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20 AD CS
"A software service that issues certificates for a particular certification authority (CA). It provides customizable services for issuing and managing certificates for the enterprise. Certificates can be used to provide authentication support, including secure e-mail, Web-based authentication, and smart-card authentication."
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