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customer-centric

См. также в других словарях:

  • customer-centric — customer cen‧tric [ˌkʌstəmə ˈsentrɪk ǁ təmər ] adjective MARKETING customer centric products, services, or businesses pay more attention to the needs of customers than to sales or profit: • He sought expert help from his bank to grow his customer …   Financial and business terms

  • customer-centric model — /ˌkʌstəmə sentrɪk ˌmɒd(ə)l/ noun a business model that is based on an assessment of what the customer needs …   Marketing dictionary in english

  • Customer lifecycle management — Customer Lifecycle Management, or CLM is the measurement of multiple customer related metrics, which, when analyzed for a period of time, indicate performance of a business.[1] The overall scope of the CLM implementation process encompasses all… …   Wikipedia

  • Customer centricity — is a strategy to fundamentally align a company’s products and services with the wants and needs of its most valuable customers to maximize profits for the long term. Customer centricity refers to the orientation of a company to the needs and… …   Wikipedia

  • Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… …   Wikipedia

  • Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

  • Centric CRM — is a software company located in Norfolk, Virginia that is part of the Open Solutions Alliance. The company has two products: Centric CRM (a Customer Relationship Management application) and Centric Team Elements (a collaboration tool for… …   Wikipedia

  • Chief customer officer — A chief customer officer (CCO) is the executive responsible in customer centric companies for the total relationship with an organization’s customers. This position is relatively new addition in the CxO hallway, and was developed to provide a… …   Wikipedia

  • Chief Customer Officer — Chief Customer Office (CCO) is the executive responsible in customer centric companies for the total relationship with an organization’s customers. This position is relatively new addition in the CxO hallway, and was developed to provide a single …   Wikipedia

  • Network-Centric Service-Oriented Enterprise (NCSOE) — is a new generation enterprise capable of conducting collaboration and management of internal and external information. Using Network Centric Enterprise Services (NCES) , the enterprise can now enforce information and decision superiority in a… …   Wikipedia

  • Network-centric warfare — Warfare Military history Eras Prehistoric Ancient Medieval Gunpowder Industrial …   Wikipedia

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