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21 Creativity

   1) All Human Complex Problem Solving Is Creativity

   Put in this bald way, these aims sound utopian. How utopian they areor rather, how imminent their realization-depends on how broadly or narrowly we interpret the term "creative." If we are willing to regard all human complex problem solving as creative, then-as we will point out-successful programs for problem solving mechanisms that simulate human problem solvers already exist, and a number of their general characteristics are known. If we reserve the term "creative" for activities like discovery of the special theory of relativity or the composition of Beethoven's Seventh Symphony, then no example of a creative mechanism exists at the present time. (Simon, 1979, pp. 144-145)

   2) Artificial Intelligence Models of Creative Association

   Among the questions that can now be given preliminary answers in computational terms are the following: how can ideas from very different sources be spontaneously thought of together? how can two ideas be merged to produce a new structure, which shows the inﬂuence of both ancestor ideas without being a mere "cut-and-paste" combination? how can the mind be "primed," so that one will more easily notice serendipitous ideas? why may someone notice-and remember-something fairly uninteresting, if it occurs in an interesting context? how can a brief phrase conjure up an entire melody from memory? and how can we accept two ideas as similar ("love" and "prove" as rhyming, for instance) in respect of a feature not identical in both? The features of connectionist AI models that suggest answers to these questions are their powers of pattern completion, graceful degradation, sensitization, multiple constraint satisfaction, and "best-fit" equilibration.... Here, the important point is that the unconscious, "insightful," associative aspects of creativity can be explained-in outline, at least-by AI methods. (Boden, 1996, p. 273)

   3) Creative Innovation and Social Independence

   There thus appears to be an underlying similarity in the process involved in creative innovation and social independence, with common traits and postures required for expression of both behaviors. The difference is one of product-literary, musical, artistic, theoretical products on the one hand, opinions on the other-rather than one of process. In both instances the individual must believe that his perceptions are meaningful and valid and be willing to rely upon his own interpretations. He must trust himself sufficiently that even when persons express opinions counter to his own he can proceed on the basis of his own perceptions and convictions. (Coopersmith, 1967, p. 58)

   4) Ego Strength and Emotional Stability among Creative Geniuses

   he average level of ego strength and emotional stability is noticeably higher among creative geniuses than among the general population, though it is possibly lower than among men of comparable intelligence and education who go into administrative and similar positions. High anxiety and excitability appear common (e.g. Priestley, Darwin, Kepler) but full-blown neurosis is quite rare. (Cattell & Butcher, 1970, p. 315)

   5) Its Mundane Character

   he insight that is supposed to be required for such work as discovery turns out to be synonymous with the familiar process of recognition; and other terms commonly used in the discussion of creative work-such terms as "judgment," "creativity," or even "genius"-appear to be wholly dispensable or to be definable, as insight is, in terms of mundane and well-understood concepts. (Simon, 1989, p. 376)

   6) Mozart's Musical Ideas Came to Him in Polished Form

   From the sketch material still in existence, from the condition of the fragments, and from the autographs themselves we can draw definite conclusions about Mozart's creative process. To invent musical ideas he did not need any stimulation; they came to his mind "ready-made" and in polished form. In contrast to Beethoven, who made numerous attempts at shaping his musical ideas until he found the definitive formulation of a theme, Mozart's first inspiration has the stamp of finality. Any Mozart theme has completeness and unity; as a phenomenon it is a Gestalt. (Herzmann, 1964, p. 28)

   7) Scientific Theories and Works of Art Alike Originate in Fantasy

   Great artists enlarge the limits of one's perception. Looking at the world through the eyes of Rembrandt or Tolstoy makes one able to perceive aspects of truth about the world which one could not have achieved without their aid. Freud believed that science was adaptive because it facilitated mastery of the external world; but was it not the case that many scientific theories, like works of art, also originated in phantasy? Certainly, reading accounts of scientific discovery by men of the calibre of Einstein compelled me to conclude that phantasy was not merely escapist, but a way of reaching new insights concerning the nature of reality. Scientific hypotheses require proof; works of art do not. Both are concerned with creating order, with making sense out of the world and our experience of it. (Storr, 1993, p. xii)

   8) Self- Esteem and Creative Expression

   The importance of self-esteem for creative expression appears to be almost beyond disproof. Without a high regard for himself the individual who is working in the frontiers of his field cannot trust himself to discriminate between the trivial and the significant. Without trust in his own powers the person seeking improved solutions or alternative theories has no basis for distinguishing the significant and profound innovation from the one that is merely different.... An essential component of the creative process, whether it be analysis, synthesis, or the development of a new perspective or more comprehensive theory, is the conviction that one's judgment in interpreting the events is to be trusted. (Coopersmith, 1967, p. 59)

   9) Stages in Creative Problem- Solving

   In the daily stream of thought these four different stages [preparation; incubation; illumination or inspiration; and verification] constantly overlap each other as we explore different problems. An economist reading a Blue Book, a physiologist watching an experiment, or a business man going through his morning's letters, may at the same time be "incubating" on a problem which he proposed to himself a few days ago, be accumulating knowledge in "preparation" for a second problem, and be "verifying" his conclusions to a third problem. Even in exploring the same problem, the mind may be unconsciously incubating on one aspect of it, while it is consciously employed in preparing for or verifying another aspect. (Wallas, 1926, p. 81)

    10) The Bisociative Pattern of the Creative Synthesis

   he basic, bisociative pattern of the creative synthesis [is] the sudden interlocking of two previously unrelated skills, or matrices of thought. (Koestler, 1964, p. 121)

    11) The Earliest Stages in the Creative Process Involve a Commerce with Disorder

   Even to the creator himself, the earliest effort may seem to involve a commerce with disorder. For the creative order, which is an extension of life, is not an elaboration of the established, but a movement beyond the established, or at least a reorganization of it and often of elements not included in it. The first need is therefore to transcend the old order. Before any new order can be defined, the absolute power of the established, the hold upon us of what we know and are, must be broken. New life comes always from outside our world, as we commonly conceive that world. This is the reason why, in order to invent, one must yield to the indeterminate within him, or, more precisely, to certain illdefined impulses which seem to be of the very texture of the ungoverned fullness which John Livingston Lowes calls "the surging chaos of the unexpressed." (Ghiselin, 1985, p. 4)

    12) The Inner Life of the Creative Process

   New life comes always from outside our world, as we commonly conceive our world. This is the reason why, in order to invent, one must yield to the indeterminate within him, or, more precisely, to certain illdefined impulses which seem to be of the very texture of the ungoverned fullness which John Livingston Lowes calls "the surging chaos of the unexpressed." Chaos and disorder are perhaps the wrong terms for that indeterminate fullness and activity of the inner life. For it is organic, dynamic, full of tension and tendency. What is absent from it, except in the decisive act of creation, is determination, fixity, and commitment to one resolution or another of the whole complex of its tensions. (Ghiselin, 1952, p. 13)

    13) The Problem of What Impels the Creative Person

   [P]sychoanalysts have principally been concerned with the content of creative products, and with explaining content in terms of the artist's infantile past. They have paid less attention to examining why the artist chooses his particular activity to express, abreact or sublimate his emotions. In short, they have not made much distinction between art and neurosis; and, since the former is one of the blessings of mankind, whereas the latter is one of the curses, it seems a pity that they should not be better differentiated....

   Psychoanalysis, being fundamentally concerned with drive and motive, might have been expected to throw more light upon what impels the creative person that in fact it has. (Storr, 1993, pp. xvii, 3)

    14) Theories of Creative Thinking

   A number of theoretical approaches were considered. Associative theory, as developed by Mednick (1962), gained some empirical support from the apparent validity of the Remote Associates Test, which was constructed on the basis of the theory.... Koestler's (1964) bisociative theory allows more complexity to mental organization than Mednick's associative theory, and postulates "associative contexts" or "frames of reference." He proposed that normal, non-creative, thought proceeds within particular contexts or frames and that the creative act involves linking together previously unconnected frames.... Simonton (1988) has developed associative notions further and explored the mathematical consequences of chance permutation of ideas....

   Like Koestler, Gruber (1980; Gruber and Davis, 1988) has based his analysis on case studies. He has focused especially on Darwin's development of the theory of evolution. Using piagetian notions, such as assimilation and accommodation, Gruber shows how Darwin's system of ideas changed very slowly over a period of many years. "Moments of insight," in Gruber's analysis, were the culminations of slow long-term processes.... Finally, the information-processing approach, as represented by Simon (1966) and Langley et al. (1987), was considered.... [Simon] points out the importance of good problem representations, both to ensure search is in an appropriate problem space and to aid in developing heuristic evaluations of possible research directions.... The work of Langley et al. (1987) demonstrates how such search processes, realized in computer programs, can indeed discover many basic laws of science from tables of raw data.... Boden (1990a, 1994) has stressed the importance of restructuring the problem space in creative work to develop new genres and paradigms in the arts and sciences. (Gilhooly, 1996, pp. 243-244; emphasis in original)

Historical dictionary of quotations in cognitive science > Creativity
22 Héroult, Paul Louis Toussaint

SUBJECT AREA: Metallurgy

[br]

b. 1863 Thury-Harcourt, Caen, France

d. 9 May 1914 Antibes, France

[br]

French metallurigst, inventor of the process of aluminium reduction by electrolysis.

[br]

Paul Héroult, the son of a tanner, at the age of 16, while still at school in Caen, read Deville's book on aluminium and became obsessed with the idea of developing a cheap way of producing this metal. After his family moved to Gentillysur-Bièvre he studied at the Ecole Sainte-Barbe in Paris and then returned to Caen to work in the laboratory of his father's tannery. His first patent, filed in February and granted on 23 April 1886, described an invention almost identical to that of C.M. Hall: "the electrolysis of alumina dissolved in molten cryolite into which the current is introduced through suitable electrodes. The cryolite is not consumed." Early in 1887 Héroult attempted to obtain the support of Alfred Rangod Pechiney, the proprietor of the works at Salindres where Deville's process for making sodium-reduced aluminium was still being operated. Pechiney persuaded Héroult to modify his electrolytic process by using a cathode of molten copper, thus making it possible produce aluminium bronze rather than pure aluminium. Héroult then approached the Swiss firm J.G.Nehe Söhne, ironmasters, whose works at the Falls of Schaffhausen obtained power from the Rhine. They were looking for a new metallurgical process requiring large quantities of cheap hydroelectric power and Héroult's process seemed suitable. In 1887 they established the Société Metallurgique Suisse to test Héroult's process. Héroult became Technical Director and went to the USA to defend his patents against those of Hall. During his absence the Schaffhausen trials were successfully completed, and on 18 November 1888 the Société Metallurgique combined with the German AEG group, Oerlikon and Escher Wyss, to establish the Aluminium Industrie Aktiengesellschaft Neuhausen. In the early electrolytic baths it was occasionally found that arcs between the bath surface and electrode could develop if the electrodes were inadvertently raised. From this observation, Héroult and M.Killiani developed the electric arc furnace. In this, arcs were intentionally formed between the surface of the charge and several electrodes, each connected to a different pole of the AC supply. This furnace, the prototype of the modern electric steel furnace, was first used for the direct reduction of iron ore at La Praz in 1903. This work was undertaken for the Canadian Government, for whom Héroult subsequently designed a 5,000-amp single-phase furnace which was installed and tested at Sault-Sainte-Marie in Ontario and successfully used for smelting magnetite ore.

[br]

Further Reading

Aluminium Industrie Aktiengesellschaft Neuhausen, 1938, The History of the Aluminium-Industrie-Aktien-Gesellschaft Neuhausen 1888–1938, 2 vols, Neuhausen.

C.J.Gignoux, Histoire d'une entreprise française. "The Hall-Héroult affair", 1961, Metal Bulletin (14 April):1–4.

ASD

Biographical history of technology > Héroult, Paul Louis Toussaint
23 case

1) случай; положение

2) спорный вопрос в суде

3) казус; судебное решение по делу; судебный прецедент; судебное дело

4) материалы дела

5) фактические обстоятельства; изложение фактических обстоятельств; версия

6) доводы; аргументация по делу; изложение требований; меморандум по делу; обвинение ( в суде)

7) деликтный "иск по конкретным обстоятельствам дела" ( о взыскании убытков при невозможности предъявления других типов исков)

8) клиент ( адвоката)

9) находящийся под наблюдением ( полиции)

•

case against — доводы против (кого-л., чего-л.);

case as authority — судебное дело как источник права;

case at bar — дело на стадии судебного разбирательства;

case at hand — дело, находящееся в производстве;

case at law — судебное дело; предмет судебного разбирательства;

case cleared by arrest — амер. полиц. преступление, раскрытое в меру доказательств, достаточных для производства ареста;

case for — 1. аргументация в пользу кого-л., чего-л. 2. дело, выигранное кем-л. ;

case for enforcement — случай или версия, обосновывающие правоприменение;

case for motion — обоснование заявленного в суде ходатайства;

case for the crown — англ. версия государственного обвинения;

case for the defence — 1. версия защиты 2. дело, выигранное защитой;

case for the jury — дело, подлежащее рассмотрению присяжными;

case for the prosecution — 1. версия обвинения 2. дело, выигранное обвинением;

case for trial — дело, подлежащее судебному рассмотрению;

case going to trial — дело, направляемое для судебного рассмотрения;

case made — 1. согласованное сторонами изложение фактов по спорному правовому вопросу 2. запись судопроизводства;

case mortality — "смертность" судебных дел (количество судебных дел, проигранных истцами или обвинителями);

case on appeal — 1. англ. изложение дела стороной по апелляции 2. записка по делу, представляемая в апелляционный суд адвокатом истца по апелляции 3. документ с постановкой правового вопроса нижестоящим судом перед вышестоящим судом 4. дело, находящееся в апелляционном производстве ( поступившее или рассматриваемое по апелляционной жалобе);

case on trial — дело на стадии судебного рассмотрения;

case pending — дело на стадии рассмотрения; незаконченный процесс;

case received for investigation — дело, поступившее на расследование;

reference to a case — отсылка к делу;

case reserved — особые правовые вопросы ( передаваемые по соглашению или арбитражем на разрешение суда);

case sounding in contract — дело по спору из договора;

case sounding in tort — дело, связанное с причинением деликтного вреда;

case stated — письменное соглашение между истцом и ответчиком о фактах, лежащих в основе спора ( позволяющее суду ограничиться применением закона);

case sufficient for prosecution — версия, подкреплённая доказательствами, достаточными для возбуждения уголовного преследования;

case tried by the court — дело, рассмотренное судом без присяжных;

to appear in the case — выступать по делу;

to arrange a case — согласовать позиции по делу;

to bring a case — 1. представить дело в суд, суду 2. возбудить иск, обвинение, судебное дело 3. представить версию по делу 4. представить доводы, доказательства по делу;

to call (on) a case — назначить дело к слушанию;

to carry a case — проводить судебное дело, судебный процесс;

to close a case — прекратить дело; отказаться от иска, от обвинения;

to commence a case — возбудить иск, обвинение, судебное дело;

to develop a case — 1. подготовить дело 2. возбудить иск, обвинение, судебное дело;

to develop a case sufficient for prosecution — подготовить дело для возбуждения по нему уголовного преследования;

to dismiss a case — прекратить дело;

to disprove the case — 1. опровергнуть версию 2. опровергнуть доказательства 3. опровергнуть обвинение;

to drop a case — отказаться от иска, от обвинения;

to eject a case — изъять дело ( из производства);

to enter a case — 1. войти в дело 2. предъявить иск, обвинение;

to establish the case — доказать версию по делу;

to file a case — подать иск;

to follow the case — следовать прецеденту;

to handle a case — см. to conduct a case;

to initiate a case — возбудить иск, обвинение, судебное дело;

to lose a case — проиграть дело;

to make out the case — доказать версию по делу; выиграть дело;

case to move for new trial — заявление о новом рассмотрении дела;

to open case to the jury — представить фактические обстоятельства дела присяжным;

to prejudice a case — 1. относиться к делу с предубеждением 2. повлиять на судьбу дела ранее вынесенным по нему административным решением;

to prepare a case for trial — подготовить дело к слушанию в суде;

to present no case — не представить доказательств по делу;

to press the case — оказывать давление на суд, рассматривающий дело;

to process a case — вести дело; вести судебный процесс;

to prove a case — доказать версию по делу;

to prove one's case — доказать собственную версию;

to reach a case — выиграть дело;

to read a case — вести дело в суде;

case to remain open — дело, не закончившееся решением;

to rest the case — закончить изложение выдвинутой версии;

to review the case — пересмотреть дело;

to sanction a case — назначить дело к слушанию;

to solve a case — решить дело; раскрыть преступление ( о полиции);

to watch a case — наблюдать за ходом дела в суде;

to win a case — выиграть дело;

case tried by the court — дело, рассмотренное судом без присяжных;

case under investigation — расследуемое дело;

under the cases — в соответствии с судебной практикой;

case within the statute — случай, предусмотренный статутным правом

- case agreed on
- case in charge
- case in equity
- case in fact
- case in law
- case in point
- conduct a case
- case of admiralty
- case of circumstantial evidence
- case of direct evidence
- case of emergency
- case of maritime jurisdiction
- case of the first impression
- administrative case
- admiralty case
- adult case
- advancement case
- agreed case
- analogous case
- anonymous case
- antitrust case
- appeals cases
- assault-homicide case
- bad case
- capital case
- Chancery cases
- circumstantial case
- cited case
- civil case
- civil-commitment case
- cleared case
- cognizable case
- common-law case
- common-law case of crime
- Commonwealth case
- Commonwealth's case
- consolidated cases
- contentious case
- court case
- Court of Appeal cases
- criminal case
- criminal-commitment case
- criminal constitutional case
- Crown case
- crown cases reserved
- crown's case
- defence case
- direct case
- disciplinary case
- discretion case
- dismissed case
- diverse citizenship case
- diversion case
- diversity case
- diversity jurisdiction case
- due process case
- earlier case
- early case
- equity case
- ex parte case
- ex parte patent case
- federal case
- former case
- good case
- government case
- government's case
- hard case
- illustrative case
- instant case
- jury case
- juvenile case
- landmark case
- later case
- law case
- leading case
- legal case
- litigated case
- litigation case
- major case
- major criminal case
- maritime case
- massive case
- mental case
- minor case
- minor criminal case
- moot case
- multi-defendant case
- non-capital case
- non-contentious case
- nondiversity jurisdiction case
- non-jury case
- nullity case
- parent case
- party's case
- pending case
- People case
- People's case
- petty case
- police complaint cases
- political case
- precedent case
- presumptive case of an offence
- previous case
- prima facie case
- prior case
- Probate case
- prosecuted case
- prosecution case
- release case
- remand case
- reopened case
- reported case
- restrictive covenant case
- routine case
- ruled case
- sales-of-goods case
- seminal case
- sentencing case
- similar case
- small claim case
- solved case
- special case
- state case
- stated case
- state's case
- statutory case
- statutory case of crime
- strong case for/against
- tax case
- test case
- thin case
- tie-in case
- trial case
- trumped-up case
- unanswerable case
- uncontested case
- unreported case
- unsolved case
- weak case for/against
- undefended case

Англо-русский юридический словарь > case
24 Carlson, Chester Floyd

SUBJECT AREA: Photography, film and optics

[br]

b. 8 July 1906 Seattle, Washington, USA

d. 19 September 1968 New York, USA

[br]

American inventor of xerography

[br]

Carlson studied physics at the California Institute of Technology and in 1930 he took a research position at Bell Telephone Laboratories, but soon transferred to their patent department. To equip himself in this field, Carlson studied law, and in 1934 he became a patent attorney at P.R.Mallory \& Co., makers of electrical apparatus. He was struck by the difficulty in obtaining copies of documents and drawings; indeed, while still at school, he had encountered printing problems in trying to produce a newsletter for amateur chemists. He began experimenting with various light-sensitive substances, and by 1937 he had conceived the basic principles of xerography ("dry writing"), using the property of certain substances of losing an electrostatic charge when light impinges on them. His work for Mallory brought him into contact with the Battelle Memorial Institute, the world's largest non-profit research organization; their subsidiary, set up to develop promising ideas, took up Carlson's invention. Carlson received his first US patent for the process in 1940, with two more in 1942, and he assigned to Battelle exclusive patent rights in return for a share of any future proceeds. It was at Battelle that selenium was substituted as the light-sensitive material.

In 1946 the Haloid Company of Rochester, manufacturers of photographic materials and photocopying equipment, heard of the Xerox copier and, seeing it as a possible addition to their products, took out a licence to develop it commercially. The first Xerox Copier was tested during 1949 and put on the market the following year. The process soon began to displace older methods, such as Photostat, but its full impact on the public came in 1959 with the advent of the Xerox 914 Copier. It is fair to apply the overworked word "revolution" to the change in copying methods initiated by Carlson. He became a multimillionaire from his royalties and stock holding, and in his last years he was able to indulge in philanthropic activities.

[br]

Further Reading

Obituary, 1968, New York Times, 20 September.

R.M.Schaffert, 1954, "Developments in xerography", Penrose Annual.

J.Jewkes, 1969, The Sources of Invention, 2nd edn, London: Macmillan, pp. 405–8.

LRD

Biographical history of technology > Carlson, Chester Floyd
25 Godowsky, Leopold Jr

SUBJECT AREA: Photography, film and optics

[br]

b. 27 May 1900 Chicago, Illinois, USA d. 1983

[br]

American musician and photographic experimenter whose researches, with those of his colleague Mannes, led to the introduction of the first commercial tripack colour film, Kodachrome.

[br]

Both from distinguished musical families, Godowsky and Leopold Damrosch Mannes met at Riverdale School in New York in 1916, and shared an interest in photography. They began experiments in methods of additive colour photography, gaining a patent for a three-colour projector. Godowsky went to the University of California to study chemistry, physics and mathematics, while working as a professional violinist; Mannes, a pianist, went to Harvard to study music and physics. They kept in touch, and after graduating they joined up in New York, working as musicians and experimenting in colour photography in their spare time.

Initially working in kitchens and bathrooms, they succeeded in creating a two-layer colour photographic plate, with emulsions separately sensitized to parts of the spectrum, and patented the process. This achievement was all the greater since they were unable to make the emulsions themselves and had to resort to buying commercial photographic plates so that they could scrape off the emulsions, remelt them and coat their experimental materials. In 1922 their work came to the attention of C.E.K. Mees, the leading photographic scientist and Director of the Eastman Kodak Research Laboratory in Rochester, New York. Mees arranged for plates to be coated to their specifications. With a grant from Kuhn, Loeb \& Co. they were able to rent laboratory space. Learning of Rudolf Fischer's early work on dye couplers, they worked to develop a new process incorporating them. Mees saw that their work, however promising, would not develop in an amateur laboratory, and in 1930 he invited them to join the Kodak Research Laboratory, where they arrived on 15 June 1931. Their new colleagues worked on ways of coating multi-layer film, while Mannes and Godowsky worked out a method of separately processing the individual layers in the exposed film. The result was Kodachrome film, the first of the modern integral tripack films, launched on 15 April 1935.

They remained with Eastman Kodak until December 1939; their work contributed to the later appearance of Ektachrome colour-reversal film and the Kodacolor and Eastman Color negative-positive colour processes. Mannes became the Director of his father's Music Academy in New York, remaining as such until his death in 1964. Godowsky returned to Westport, Connecticut, and continued to study mathematics at Columbia University. He carried out photographic research un his private laboratory up until the time of his death in 1983.

[br]

Further Reading

C.E.K.Mees, 1961, From Dry Plates to Ektachrome Film, New York.

BC

Biographical history of technology > Godowsky, Leopold Jr
26 Artificial Intelligence

   1) Programs and the Complexity of Human Mental Processes

   In my opinion, none of [these programs] does even remote justice to the complexity of human mental processes. Unlike men, "artificially intelligent" programs tend to be single minded, undistractable, and unemotional. (Neisser, 1967, p. 9)

   2) Artificial Intelligence Is an Engineering Discipline

   Future progress in [artificial intelligence] will depend on the development of both practical and theoretical knowledge.... As regards theoretical knowledge, some have sought a unified theory of artificial intelligence. My view is that artificial intelligence is (or soon will be) an engineering discipline since its primary goal is to build things. (Nilsson, 1971, pp. vii-viii)

   3) A Sceptical View of Artificial Intelligence

   Most workers in AI [artificial intelligence] research and in related fields confess to a pronounced feeling of disappointment in what has been achieved in the last 25 years. Workers entered the field around 1950, and even around 1960, with high hopes that are very far from being realized in 1972. In no part of the field have the discoveries made so far produced the major impact that was then promised.... In the meantime, claims and predictions regarding the potential results of AI research had been publicized which went even farther than the expectations of the majority of workers in the field, whose embarrassments have been added to by the lamentable failure of such inﬂated predictions....

   When able and respected scientists write in letters to the present author that AI, the major goal of computing science, represents "another step in the general process of evolution"; that possibilities in the 1980s include an all-purpose intelligence on a human-scale knowledge base; that awe-inspiring possibilities suggest themselves based on machine intelligence exceeding human intelligence by the year 2000 [one has the right to be skeptical]. (Lighthill, 1972, p. 17)

   4) Just as Astronomy Succeeded Astrology, the Discovery of Intellectual Processes in Machines Should Lead to a Science, Eventually

   Just as astronomy succeeded astrology, following Kepler's discovery of planetary regularities, the discoveries of these many principles in empirical explorations on intellectual processes in machines should lead to a science, eventually. (Minsky & Papert, 1973, p. 11)

   5) Problems in Machine Intelligence Arise Because Things Obvious to Any Person Are Not Represented in the Program

   Many problems arise in experiments on machine intelligence because things obvious to any person are not represented in any program. One can pull with a string, but one cannot push with one.... Simple facts like these caused serious problems when Charniak attempted to extend Bobrow's "Student" program to more realistic applications, and they have not been faced up to until now. (Minsky & Papert, 1973, p. 77)

   6) The Meaning of a Symbolic Description

   What do we mean by [a symbolic] "description"? We do not mean to suggest that our descriptions must be made of strings of ordinary language words (although they might be). The simplest kind of description is a structure in which some features of a situation are represented by single ("primitive") symbols, and relations between those features are represented by other symbols-or by other features of the way the description is put together. (Minsky & Papert, 1973, p. 11)

   7) The Principle of Artificial Intelligence

   [AI is] the use of computer programs and programming techniques to cast light on the principles of intelligence in general and human thought in particular. (Boden, 1977, p. 5)

   8) Artificial Intelligence Recognizes the Need for Knowledge in Its Systems

   The word you look for and hardly ever see in the early AI literature is the word knowledge. They didn't believe you have to know anything, you could always rework it all.... In fact 1967 is the turning point in my mind when there was enough feeling that the old ideas of general principles had to go.... I came up with an argument for what I called the primacy of expertise, and at the time I called the other guys the generalists. (Moses, quoted in McCorduck, 1979, pp. 228-229)

   9) Artificial Intelligence Is Psychology in a Particularly Pure and Abstract Form

   The basic idea of cognitive science is that intelligent beings are semantic engines-in other words, automatic formal systems with interpretations under which they consistently make sense. We can now see why this includes psychology and artificial intelligence on a more or less equal footing: people and intelligent computers (if and when there are any) turn out to be merely different manifestations of the same underlying phenomenon. Moreover, with universal hardware, any semantic engine can in principle be formally imitated by a computer if only the right program can be found. And that will guarantee semantic imitation as well, since (given the appropriate formal behavior) the semantics is "taking care of itself" anyway. Thus we also see why, from this perspective, artificial intelligence can be regarded as psychology in a particularly pure and abstract form. The same fundamental structures are under investigation, but in AI, all the relevant parameters are under direct experimental control (in the programming), without any messy physiology or ethics to get in the way. (Haugeland, 1981b, p. 31)

    10) There Are Many Types of Reasoning

   There are many different kinds of reasoning one might imagine:

    Formal reasoning involves the syntactic manipulation of data structures to deduce new ones following prespecified rules of inference. Mathematical logic is the archetypical formal representation. Procedural reasoning uses simulation to answer questions and solve problems. When we use a program to answer What is the sum of 3 and 4? it uses, or "runs," a procedural model of arithmetic. Reasoning by analogy seems to be a very natural mode of thought for humans but, so far, difficult to accomplish in AI programs. The idea is that when you ask the question Can robins ﬂy? the system might reason that "robins are like sparrows, and I know that sparrows can ﬂy, so robins probably can ﬂy."

    Generalization and abstraction are also natural reasoning process for humans that are difficult to pin down well enough to implement in a program. If one knows that Robins have wings, that Sparrows have wings, and that Blue jays have wings, eventually one will believe that All birds have wings. This capability may be at the core of most human learning, but it has not yet become a useful technique in AI.... Meta- level reasoning is demonstrated by the way one answers the question What is Paul Newman's telephone number? You might reason that "if I knew Paul Newman's number, I would know that I knew it, because it is a notable fact." This involves using "knowledge about what you know," in particular, about the extent of your knowledge and about the importance of certain facts. Recent research in psychology and AI indicates that meta-level reasoning may play a central role in human cognitive processing. (Barr & Feigenbaum, 1981, pp. 146-147)

    11) Programs Are Beginning to Do Things That Critics Have Asserted to Be Impossible

   Suffice it to say that programs already exist that can do things-or, at the very least, appear to be beginning to do things-which ill-informed critics have asserted a priori to be impossible. Examples include: perceiving in a holistic as opposed to an atomistic way; using language creatively; translating sensibly from one language to another by way of a language-neutral semantic representation; planning acts in a broad and sketchy fashion, the details being decided only in execution; distinguishing between different species of emotional reaction according to the psychological context of the subject. (Boden, 1981, p. 33)

    12) The Synthesis of Man and Machine

   Can the synthesis of Man and Machine ever be stable, or will the purely organic component become such a hindrance that it has to be discarded? If this eventually happens-and I have... good reasons for thinking that it must-we have nothing to regret and certainly nothing to fear. (Clarke, 1984, p. 243)

    13) The Thesis of Good Old-Fashioned Artificial Intelligence (GOFAI)

   The thesis of GOFAI... is not that the processes underlying intelligence can be described symbolically... but that they are symbolic. (Haugeland, 1985, p. 113)

    14) Artificial Intelligence Provides a Useful Approach to Psychological and Psychiatric Theory Formation

   It is all very well formulating psychological and psychiatric theories verbally but, when using natural language (even technical jargon), it is difficult to recognise when a theory is complete; oversights are all too easily made, gaps too readily left. This is a point which is generally recognised to be true and it is for precisely this reason that the behavioural sciences attempt to follow the natural sciences in using "classical" mathematics as a more rigorous descriptive language. However, it is an unfortunate fact that, with a few notable exceptions, there has been a marked lack of success in this application. It is my belief that a different approach-a different mathematics-is needed, and that AI provides just this approach. (Hand, quoted in Hand, 1985, pp. 6-7)

    15) Four Kinds of Artificial Intelligence

   We might distinguish among four kinds of AI.

   ♦ Nonpsychological AI

   Research of this kind involves building and programming computers to perform tasks which, to paraphrase Marvin Minsky, would require intelligence if they were done by us. Researchers in nonpsychological AI make no claims whatsoever about the psychological realism of their programs or the devices they build, that is, about whether or not computers perform tasks as humans do.

   ♦ Weak Psychological AI

   Research here is guided by the view that the computer is a useful tool in the study of mind. In particular, we can write computer programs or build devices that simulate alleged psychological processes in humans and then test our predictions about how the alleged processes work. We can weave these programs and devices together with other programs and devices that simulate different alleged mental processes and thereby test the degree to which the AI system as a whole simulates human mentality. According to weak psychological AI, working with computer models is a way of refining and testing hypotheses about processes that are allegedly realized in human minds.

   ♦ Strong Psychological AI

... According to this view, our minds are computers and therefore can be duplicated by other computers. Sherry Turkle writes that the "real ambition is of mythic proportions, making a general purpose intelligence, a mind." (Turkle, 1984, p. 240) The authors of a major text announce that "the ultimate goal of AI research is to build a person or, more humbly, an animal." (Charniak & McDermott, 1985, p. 7)

   ♦ Suprapsychological AI

   Research in this field, like strong psychological AI, takes seriously the functionalist view that mentality can be realized in many different types of physical devices. Suprapsychological AI, however, accuses strong psychological AI of being chauvinisticof being only interested in human intelligence! Suprapsychological AI claims to be interested in all the conceivable ways intelligence can be realized. (Flanagan, 1991, pp. 241-242)

    16) Determination of Relevance of Rules in Particular Contexts

   Even if the [rules] were stored in a context-free form the computer still couldn't use them. To do that the computer requires rules enabling it to draw on just those [ rules] which are relevant in each particular context. Determination of relevance will have to be based on further facts and rules, but the question will again arise as to which facts and rules are relevant for making each particular determination. One could always invoke further facts and rules to answer this question, but of course these must be only the relevant ones. And so it goes. It seems that AI workers will never be able to get started here unless they can settle the problem of relevance beforehand by cataloguing types of context and listing just those facts which are relevant in each. (Dreyfus & Dreyfus, 1986, p. 80)

    17) Form and Content Are Not Fundamentally Different

   Perhaps the single most important idea to artificial intelligence is that there is no fundamental difference between form and content, that meaning can be captured in a set of symbols such as a semantic net. (G. Johnson, 1986, p. 250)

    18) The Assumption That the Mind Is a Formal System

   Artificial intelligence is based on the assumption that the mind can be described as some kind of formal system manipulating symbols that stand for things in the world. Thus it doesn't matter what the brain is made of, or what it uses for tokens in the great game of thinking. Using an equivalent set of tokens and rules, we can do thinking with a digital computer, just as we can play chess using cups, salt and pepper shakers, knives, forks, and spoons. Using the right software, one system (the mind) can be mapped into the other (the computer). (G. Johnson, 1986, p. 250)

    19) A Statement of the Primary and Secondary Purposes of Artificial Intelligence

   The primary goal of Artificial Intelligence is to make machines smarter.

   The secondary goals of Artificial Intelligence are to understand what intelligence is (the Nobel laureate purpose) and to make machines more useful (the entrepreneurial purpose). (Winston, 1987, p. 1)

    20) Mathematical Logic Provides the Basis for Theory in AI

   The theoretical ideas of older branches of engineering are captured in the language of mathematics. We contend that mathematical logic provides the basis for theory in AI. Although many computer scientists already count logic as fundamental to computer science in general, we put forward an even stronger form of the logic-is-important argument....

   AI deals mainly with the problem of representing and using declarative (as opposed to procedural) knowledge. Declarative knowledge is the kind that is expressed as sentences, and AI needs a language in which to state these sentences. Because the languages in which this knowledge usually is originally captured (natural languages such as English) are not suitable for computer representations, some other language with the appropriate properties must be used. It turns out, we think, that the appropriate properties include at least those that have been uppermost in the minds of logicians in their development of logical languages such as the predicate calculus. Thus, we think that any language for expressing knowledge in AI systems must be at least as expressive as the first-order predicate calculus. (Genesereth & Nilsson, 1987, p. viii)

    21) Perceptual Structures Can Be Represented as Lists of Elementary Propositions

   In artificial intelligence studies, perceptual structures are represented as assemblages of description lists, the elementary components of which are propositions asserting that certain relations hold among elements. (Chase & Simon, 1988, p. 490)

    22) Definitions of Artificial Intelligence

   Artificial intelligence (AI) is sometimes defined as the study of how to build and/or program computers to enable them to do the sorts of things that minds can do. Some of these things are commonly regarded as requiring intelligence: offering a medical diagnosis and/or prescription, giving legal or scientific advice, proving theorems in logic or mathematics. Others are not, because they can be done by all normal adults irrespective of educational background (and sometimes by non-human animals too), and typically involve no conscious control: seeing things in sunlight and shadows, finding a path through cluttered terrain, fitting pegs into holes, speaking one's own native tongue, and using one's common sense. Because it covers AI research dealing with both these classes of mental capacity, this definition is preferable to one describing AI as making computers do "things that would require intelligence if done by people." However, it presupposes that computers could do what minds can do, that they might really diagnose, advise, infer, and understand. One could avoid this problematic assumption (and also side-step questions about whether computers do things in the same way as we do) by defining AI instead as "the development of computers whose observable performance has features which in humans we would attribute to mental processes." This bland characterization would be acceptable to some AI workers, especially amongst those focusing on the production of technological tools for commercial purposes. But many others would favour a more controversial definition, seeing AI as the science of intelligence in general-or, more accurately, as the intellectual core of cognitive science. As such, its goal is to provide a systematic theory that can explain (and perhaps enable us to replicate) both the general categories of intentionality and the diverse psychological capacities grounded in them. (Boden, 1990b, pp. 1-2)

    23) The Computer Can Not Be a Model of the Mind

   Because the ability to store data somewhat corresponds to what we call memory in human beings, and because the ability to follow logical procedures somewhat corresponds to what we call reasoning in human beings, many members of the cult have concluded that what computers do somewhat corresponds to what we call thinking. It is no great difficulty to persuade the general public of that conclusion since computers process data very fast in small spaces well below the level of visibility; they do not look like other machines when they are at work. They seem to be running along as smoothly and silently as the brain does when it remembers and reasons and thinks. On the other hand, those who design and build computers know exactly how the machines are working down in the hidden depths of their semiconductors. Computers can be taken apart, scrutinized, and put back together. Their activities can be tracked, analyzed, measured, and thus clearly understood-which is far from possible with the brain. This gives rise to the tempting assumption on the part of the builders and designers that computers can tell us something about brains, indeed, that the computer can serve as a model of the mind, which then comes to be seen as some manner of information processing machine, and possibly not as good at the job as the machine. (Roszak, 1994, pp. xiv-xv)

    24) Computers Will Not Always Be Inferior to Human Brains

   The inner workings of the human mind are far more intricate than the most complicated systems of modern technology. Researchers in the field of artificial intelligence have been attempting to develop programs that will enable computers to display intelligent behavior. Although this field has been an active one for more than thirty-five years and has had many notable successes, AI researchers still do not know how to create a program that matches human intelligence. No existing program can recall facts, solve problems, reason, learn, and process language with human facility. This lack of success has occurred not because computers are inferior to human brains but rather because we do not yet know in sufficient detail how intelligence is organized in the brain. (Anderson, 1995, p. 2)

Historical dictionary of quotations in cognitive science > Artificial Intelligence
27 разрабатывать

несовер. - разрабатывать;
совер. - разработать( что-л.)
1) с.-х. cultivate;
till
2) тех.;
(на что-л.) (на станке и т.п.) work up( into), process
3) (о вопросе, плане и т.п.) work out/up;
elaborate (детально) ;
develop (планы)
4) минер. exploit, work ( шахту) ;
mine (минералы)
5) минер. (выбирать без остатка) exhaust
6) (улучшать) develop, train to perfection

, разработать (вн.)
1. (делать пригодным для чего-л.) prepare( smth.) ;
(почву тж.) cultivate (smth.) ;
перен. develop (smth.), cultivate (smth.) ;

2. (подготавливать) work (smth.) out, elaborate (smth.) ;

3. (усовершенствовать) work up (smth.) ;
train (smth.) (to perfection) ;
разработать голос train the voice to perfection;

4. горн. (выбирать без остатка) exhaust (smth.) ;
рудник полностью разработан the mine is exhausted;

5. тк. несов. горн. (эксплуатировать) mine (smth.), work (smth.).

Большой англо-русский и русско-английский словарь > разрабатывать
28 revelar

revelar ( conjugate revelar) verbo transitivo
a) ‹secreto/verdad› to reveal

b) (Cin, Fot) to develop

revelar verbo transitivo
1 (un conocimiento, secreto) to reveal, disclose
2 (mostrar) to reveal, betray: eso revela que no tiene interés, that shows he's not interested
3 Fot (un carrete) to develop ' revelar' also found in these entries: Spanish: descubrir - desvelar English: away - bare - betray - develop - disclose - divulge - expose - give away - hand - hold back - let out - process - proclaim - reveal - show up - turn up - unfold - unveil - withhold - give - hold - let - throw - uncover

English-spanish dictionary > revelar
29 разработать

несовер. - разрабатывать;
совер. - разработать (что-л.)
1) с.-х. cultivate;
till
2) тех.;
(на что-л.) (на станке и т.п.) work up( into), process
3) (о вопросе, плане и т.п.) work out/up;
elaborate (детально) ;
develop (планы)
4) минер. exploit, work ( шахту) ;
mine (минералы)
5) минер. (выбирать без остатка) exhaust
6) (улучшать) develop, train to perfection

сов. см. разрабатывать 1, 2, 3,

Большой англо-русский и русско-английский словарь > разработать
30 elaborar

elaborar ( conjugate elaborar) verbo transitivo 1 ‹producto/vino› to produce, make; ‹ pan› to bake, make 2 ‹plan/teoría› to devise, draw up; ‹informe/estudio› to prepare, write
elaborar verbo transitivo
1 (fabricar) to manufacture, produce
2 (un proyecto, una teoría) to develop ' elaborar' also found in these entries: Spanish: compilación - consistente - fabricar English: brew - compile - develop - elaborate - hammer out - process - think out - work out - frame - manufacture - work

English-spanish dictionary > elaborar
31 progress

прогресс имя существительное:
прогресс (progress, progression, advancement, advance, headway, go-ahead)

ход (progress, stroke, running, travel, process, motion)

успехи (progress, strides, sledding)

продвижение (promotion, advance, advancement, progress, progression, furtherance)

развитие (development, growth, evolution, progress, extension, elaboration)

достижение (attainment, achievement, accomplishment, progress, breakthrough, arrival)

достижения (progress, sledding)

движение вперед (progress, propulsion, headway, onward movement, way, go-ahead)

успеваемость (progress)

течение (flow, current, stream, flowing, progress, run)

странствие (wandering, wander, pilgrimage, peregrination, wayfaring, progress)

путешествие короля по стране (progress)
глагол:
прогрессировать (progress)

развиваться (develop, evolve, progress, expand, advance, move)

продвигаться вперед (advance, progress, push on, heave ahead, march on, worry along)

совершенствоваться (improve, develop, refine, progress)

делать успехи (make progress, progress, advance, get on, shape up)

Англо-русский синонимический словарь > progress
32 Empire, Portuguese overseas

(1415-1975)

   Portugal was the first Western European state to establish an early modern overseas empire beyond the Mediterranean and perhaps the last colonial power to decolonize. A vast subject of complexity that is full of myth as well as debatable theories, the history of the Portuguese overseas empire involves the story of more than one empire, the question of imperial motives, the nature of Portuguese rule, and the results and consequences of empire, including the impact on subject peoples as well as on the mother country and its society, Here, only the briefest account of a few such issues can be attempted.

   There were various empires or phases of empire after the capture of the Moroccan city of Ceuta in 1415. There were at least three Portuguese empires in history: the First empire (1415-1580), the Second empire (1580-1640 and 1640-1822), and the Third empire (1822-1975).

   With regard to the second empire, the so-called Phillipine period (1580-1640), when Portugal's empire was under Spanish domination, could almost be counted as a separate era. During that period, Portugal lost important parts of its Asian holdings to England and also sections of its colonies of Brazil, Angola, and West Africa to Holland's conquests. These various empires could be characterized by the geography of where Lisbon invested its greatest efforts and resources to develop territories and ward off enemies.

   The first empire (1415-1580) had two phases. First came the African coastal phase (1415-97), when the Portuguese sought a foothold in various Moroccan cities but then explored the African coast from Morocco to past the Cape of Good Hope in South Africa. While colonization and sugar farming were pursued in the Atlantic islands, as well as in the islands in the Gulf of Guinea like São Tomé and Príncipe, for the most part the Portuguese strategy was to avoid commitments to defending or peopling lands on the African continent. Rather, Lisbon sought a seaborne trade empire, in which the Portuguese could profit from exploiting trade and resources (such as gold) along the coasts and continue exploring southward to seek a sea route to Portuguese India. The second phase of the first empire (1498-1580) began with the discovery of the sea route to Asia, thanks to Vasco da Gama's first voyage in 1497-99, and the capture of strong points, ports, and trading posts in order to enforce a trade monopoly between Asia and Europe. This Asian phase produced the greatest revenues of empire Portugal had garnered, yet ended when Spain conquered Portugal and commanded her empire as of 1580.

   Portugal's second overseas empire began with Spanish domination and ran to 1822, when Brazil won her independence from Portugal. This phase was characterized largely by Brazilian dominance of imperial commitment, wealth in minerals and other raw materials from Brazil, and the loss of a significant portion of her African and Asian coastal empire to Holland and Great Britain. A sketch of Portugal's imperial losses either to native rebellions or to imperial rivals like Britain and Holland follows:

   • Morocco (North Africa) (sample only)

   Arzila—Taken in 1471; evacuated in 1550s; lost to Spain in 1580, which returned city to a sultan.

   Ceuta—Taken in 1415; lost to Spain in 1640 (loss confirmed in 1668 treaty with Spain).

   • Tangiers—Taken in 15th century; handed over to England in 1661 as part of Catherine of Braganza's dowry to King Charles II.

   • West Africa

   • Fort/Castle of São Jorge da Mina, Gold Coast (in what is now Ghana)—Taken in 1480s; lost to Holland in 1630s.

   • Middle East

   Socotra-isle—Conquered in 1507; fort abandoned in 1511; used as water resupply stop for India fleet.

   Muscat—Conquered in 1501; lost to Persians in 1650.

   Ormuz—Taken, 1505-15 under Albuquerque; lost to England, which gave it to Persia in the 17th century.

   Aden (entry to Red Sea) — Unsuccessfully attacked by Portugal (1513-30); taken by Turks in 1538.

   • India

   • Ceylon (Sri Lanka)—Taken by 1516; lost to Dutch after 1600.

   • Bombay—Taken in 16th century; given to England in 1661 treaty as part of Catherine of Braganza's dowry for Charles II.

   • East Indies

   • Moluccas—Taken by 1520; possession confirmed in 1529 Saragossa treaty with Spain; lost to Dutch after 1600; only East Timor remaining.

   After the restoration of Portuguese independence from Spain in 1640, Portugal proceeded to revive and strengthen the Anglo- Portuguese Alliance, with international aid to fight off further Spanish threats to Portugal and drive the Dutch invaders out of Brazil and Angola. While Portugal lost its foothold in West Africa at Mina to the Dutch, dominion in Angola was consolidated. The most vital part of the imperial economy was a triangular trade: slaves from West Africa and from the coasts of Congo and Angola were shipped to plantations in Brazil; raw materials (sugar, tobacco, gold, diamonds, dyes) were sent to Lisbon; Lisbon shipped Brazil colonists and hardware. Part of Portugal's War of Restoration against Spain (1640-68) and its reclaiming of Brazil and Angola from Dutch intrusions was financed by the New Christians (Jews converted to Christianity after the 1496 Manueline order of expulsion of Jews) who lived in Portugal, Holland and other low countries, France, and Brazil. If the first empire was mainly an African coastal and Asian empire, the second empire was primarily a Brazilian empire.

   Portugal's third overseas empire began upon the traumatic independence of Brazil, the keystone of the Lusitanian enterprise, in 1822. The loss of Brazil greatly weakened Portugal both as a European power and as an imperial state, for the scattered remainder of largely coastal, poor, and uncolonized territories that stretched from the bulge of West Africa to East Timor in the East Indies and Macau in south China were more of a financial liability than an asset. Only two small territories balanced their budgets occasionally or made profits: the cocoa islands of São Tomé and Príncipe in the Gulf of Guinea and tiny Macau, which lost much of its advantage as an entrepot between the West and the East when the British annexed neighboring Hong Kong in 1842. The others were largely burdens on the treasury. The African colonies were strapped by a chronic economic problem: at a time when the slave trade and then slavery were being abolished under pressures from Britain and other Western powers, the economies of Guinea- Bissau, São Tomé/Príncipe, Angola, and Mozambique were totally dependent on revenues from the slave trade and slavery. During the course of the 19th century, Lisbon began a program to reform colonial administration in a newly rejuvenated African empire, where most of the imperial efforts were expended, by means of replacing the slave trade and slavery, with legitimate economic activities.

   Portugal participated in its own early version of the "Scramble" for Africa's interior during 1850-69, but discovered that the costs of imperial expansion were too high to allow effective occupation of the hinterlands. After 1875, Portugal participated in the international "Scramble for Africa" and consolidated its holdings in west and southern Africa, despite the failure of the contra-costa (to the opposite coast) plan, which sought to link up the interiors of Angola and Mozambique with a corridor in central Africa. Portugal's expansion into what is now Malawi, Zambia, and Zimbabwe (eastern section) in 1885-90 was thwarted by its oldest ally, Britain, under pressure from interest groups in South Africa, Scotland, and England. All things considered, Portugal's colonizing resources and energies were overwhelmed by the African empire it possessed after the frontier-marking treaties of 1891-1906. Lisbon could barely administer the massive area of five African colonies, whose total area comprised about 8 percent of the area of the colossal continent. The African territories alone were many times the size of tiny Portugal and, as of 1914, Portugal was the third colonial power in terms of size of area possessed in the world.

   The politics of Portugal's empire were deceptive. Lisbon remained obsessed with the fear that rival colonial powers, especially Germany and Britain, would undermine and then dismantle her African empire. This fear endured well into World War II. In developing and keeping her potentially rich African territories (especially mineral-rich Angola and strategically located Mozambique), however, the race against time was with herself and her subject peoples. Two major problems, both chronic, prevented Portugal from effective colonization (i.e., settling) and development of her African empire: the economic weakness and underdevelopment of the mother country and the fact that the bulk of Portuguese emigration after 1822 went to Brazil, Venezuela, the United States, and France, not to the colonies. These factors made it difficult to consolidate imperial control until it was too late; that is, until local African nationalist movements had organized and taken the field in insurgency wars that began in three of the colonies during the years 1961-64.

   Portugal's belated effort to revitalize control and to develop, in the truest sense of the word, Angola and Mozambique after 1961 had to be set against contemporary events in Europe, Africa, and Asia. While Portugal held on to a backward empire, other European countries like Britain, France, and Belgium were rapidly decolonizing their empires. Portugal's failure or unwillingness to divert the large streams of emigrants to her empire after 1850 remained a constant factor in this question. Prophetic were the words of the 19th-century economist Joaquim Oliveira Martins, who wrote in 1880 that Brazil was a better colony for Portugal than Africa and that the best colony of all would have been Portugal itself. As of the day of the Revolution of 25 April 1974, which sparked the final process of decolonization of the remainder of Portugal's third overseas empire, the results of the colonization program could be seen to be modest compared to the numbers of Portuguese emigrants outside the empire. Moreover, within a year, of some 600,000 Portuguese residing permanently in Angola and Mozambique, all but a few thousand had fled to South Africa or returned to Portugal.

   In 1974 and 1975, most of the Portuguese empire was decolonized or, in the case of East Timor, invaded and annexed by a foreign power before it could consolidate its independence. Only historic Macau, scheduled for transfer to the People's Republic of China in 1999, remained nominally under Portuguese control as a kind of footnote to imperial history. If Portugal now lacked a conventional overseas empire and was occupied with the challenges of integration in the European Union (EU), Lisbon retained another sort of informal dependency that was a new kind of empire: the empire of her scattered overseas Portuguese communities from North America to South America. Their numbers were at least six times greater than that of the last settlers of the third empire.

    See also Luso-Tropicalism; Rose-colored map; Ultimatum, English.

Historical dictionary of Portugal > Empire, Portuguese overseas
33 industry

n

1) промышленность, индустрия

2) отрасль промышленности

- advertising industry
- agricultural industry
- agricultural processing industry
- aircraft industry
- allied industries
- armament industry
- artisan industry
- automobile industry
- automotive industry
- auxiliary industry
- aviation industry
- basic industry
- building industry
- capital goods industry
- capital-intensive industry
- catering industry
- chemical industry
- clothing industry
- coal industry
- construction industry
- construction materials producing industry
- consumer goods industry
- continuous process industries
- cottage industry
- dairy industry
- defence industry
- discretionary purchase industry
- diversified industry
- domestic industry
- durable goods manufacturing industry
- electronic industry
- engineering industry
- extraction industry
- extractive industry
- fabricating industries
- fast-growing industry
- financial services industry
- fish industry
- food industry
- food canning industry
- food processing industry
- forest industry
- foundry industry
- fuel-producing industries
- gas industry
- handicraft industry
- heavy industry
- highly developed industry
- high-tech industry
- high-technology industry
- home industry
- infant industry
- insurance industry
- investment industry
- investment goods industry
- iron industry
- key industry
- labour-intensive industry
- large-scale industry
- leisure industry
- leather goods industry
- light industry
- linked industry
- livestock industry
- local industry
- machine industry
- machinery-building industry
- machinery-producing industry
- machine-tool industry
- manufacturing industry
- metallurgical industry
- metallurgy industry
- metal processing industry
- metal working industry
- mineral industry
- mining industry
- motor industry
- munitions industry
- nationalized industry
- native industry
- noncommodity domestic industries
- nondurable industries
- nondurable goods manufacturing industries
- nonmanufacturing industries
- nuclear industry
- oil industry
- oil extraction industry
- oil processing industry
- packaging industry
- petrochemical industry
- petroleum industry
- petroleum-refining industry
- petty industry
- pharmaceutical industry
- pottery industry
- poultry industry
- power industry
- primary industry
- private industry
- privatised industry
- process industry
- processing industry
- producer goods industry
- public industries
- public utility industries
- publishing industry
- raw materials industry
- regional industry
- related industry
- rural industry
- sagging industry
- seasonal industry
- secondary industry
- service industries
- sheltered industry
- shipbuilding industry
- shiprepairing industry
- small industry
- small-scale industry
- stagnant industry
- state industry
- steel industry
- sunrise industries
- sunset industries
- supply industry
- tertiary industries
- textile industry
- timber industry
- tool-making industry
- tourism industry
- trade industry
- transport industry
- transportation industry
- travel industry
- truck industry
- weaving industry
- wine industry
- wood industry
- woodwork and timber industry
- develop industry
- protect home industry
- expand industry
- reorganize industry
- streamline industry

English-russian dctionary of contemporary Economics > industry
34 management development

HR

the process of creating and enhancing the competences of managers and potential managers. Management development is usually thought of as a planned process, focusing on a long-term development program to increase managerial effectiveness, but it also incorporates informal and unplanned elements such as learning from day-to-day experience. Management development programs within an organization work to identify and recruit potential managers, and develop their knowledge and skills to meet organizational needs. They also equip managers for more senior posts. Management development activities include short courses, management education programs, management training, coaching, and mentoring.

The ultimate business dictionary > management development
35 Fauvelle, Pierre-Pascal

SUBJECT AREA: Mining and extraction technology

[br]

b. 4 June 1797 Rethel, Ardennes, France

d. 19 December 1867 Perpignan, France

[br]

French inventor of hydraulic boring.

[br]

While attending the drilling of artesian wells in southern France in 1833, Fauvelle noticed that the debris from the borehole was carried out by the ascending water. This observation caused him to conceive the idea that the boring process need not necessarily be interrupted in order to clear the hole with an auger. It took him eleven years to develop his idea and to find financial backing to carry out his project in practice. In 1844, within a period of fifty-four days, he secretly bored an artesian well 219 m (718 ft) deep in Perpignan. One year later he secured his invention with a patent in France, and with another the following year in Spain.

Fauvelle's process involved water being forced by a pressure pump through hollow rods to the bottom of the drill, whence it ascended through the annular space between the rod and the wall of the borehole, thus flushing the mud up to the surface. This method was similar to that of Robert Beart who had secured a patent in Britain but had not put it into practice. Although Fauvelle was not primarily concerned with the rotating action of the drill, his hydraulic boring method and its subsequent developments by his stepson, Alphonse de Basterot, formed an important step towards modern rotary drilling, which began with the work of Anthony F. Lucas near Beaumont, Texas, at the turn of the twentieth century. In the 1870s Albert Fauck, who also contributed important developments to the structure of boring rigs, had combined Fauvelle's hydraulic system with core-boring in the United States.

[br]

Bibliography

1846, "Sur un nouveau système de forage", Comptes rendus de l'Académie des sciences, pp. 438–40; also printed in 1847 in Le Technologiste 8, pp. 87–8.

Further Reading

A.Birembeaut, 1968, "Pierre-Pascal Fauvelle", Dictionnaire de biographie française, vol. 13, pp. 808–10; also in L'Indépendant, Perpignan, 5–10 February (biography).

A.de Basterot, 1868, Puits artésiens, sondages de mines, sondages d'études, système

Fauvelle et de Basterot, Brussels (a detailed description of Fauvelle's methods and de Basterot's developments).

See also: Crælius, Per Anton

WK

Biographical history of technology > Fauvelle, Pierre-Pascal
36 Gutenberg, Johann Gensfleisch zum

SUBJECT AREA: Paper and printing

[br]

b. c. 1394–9 Mainz, Germany

d. 3 February 1468 Mainz, Germany

[br]

German inventor of printing with movable type.

[br]

Few biographical details are known of Johann Gensfleisch zum Gutenberg, yet it has been said that he was responsible for Germany's most notable contribution to civilization. He was a goldsmith by trade, of a patrician family of the city of Mainz. He seems to have begun experiments on printing while a political exile in Strasbourg c. 1440. He returned to Mainz between 1444 and 1448 and continued his experiments, until by 1450 he had perfected his invention sufficiently to justify raising capital for its commercial exploitation.

Circumstances were propitious for the invention of printing at that time. Rises in literacy and prosperity had led to the formation of a social class with the time and resources to develop a taste for reading, and the demand for reading matter had outstripped the ability of the scribes to satisfy it. The various technologies required were well established, and finally the flourishing textile industry was producing enough waste material, rag, to make paper, the only satisfactory and cheap medium for printing. There were others working along similar lines, but it was Gutenberg who achieved the successful adaptation and combination of technologies to arrive at a process by which many identical copies of a text could be produced in a wide variety of forms, of which the book was the most important. Gutenberg did make several technical innovations, however. The two-piece adjustable mould for casting types of varying width, from T to "M", was ingenious. Then he had to devise an oil-based ink suitable for inking metal type, derived from the painting materials developed by contemporary Flemish artists. Finally, probably after many experiments, he arrived at a metal alloy of distinctive composition suitable for casting type.

In 1450 Gutenberg borrowed 800 guldens from Johannes Fust, a lawyer of Mainz, and two years later Fust advanced a further 800 guldens, securing for himself a partnership in Gutenberg's business. But in 1455 Fust foreclosed and the bulk of Gutenberg's equipment passed to Peter Schöffer, who was in the service of Fust and later married his daughter. Like most early printers, Gutenberg seems not to have appreciated, or at any rate to have been able to provide for, the great dilemma of the publishing trade, namely the outlay of considerable capital in advance of each publication and the slowness of the return. Gutenberg probably retained only the type for the 42- and 36-line bibles and possibly the Catholicon of 1460, an encyclopedic work compiled in the thirteenth century and whose production pointed the way to printing's role as a means of spreading knowledge. The work concluded with a short descriptive piece, or colophon, which is probably by Gutenberg himself and is the only output of his mind that we have; it manages to omit the names of both author and printer.

Gutenberg seems to have abandoned printing after 1460, perhaps due to failing eyesight as well as for financial reasons, and he suffered further loss in the sack of Mainz in 1462. He received a kind of pension from the Archbishop in 1465, and on his death was buried in the Franciscan church in Mainz. The only major work to have issued for certain from Gutenberg's workshop is the great 42-line bible, begun in 1452 and completed by August 1456. The quality of this Graaf piece of printing is a tribute to Gutenberg's ability as a printer, and the soundness of his invention is borne out by the survival of the process as he left it to the world, unchanged for over three hundred years save in minor details.

[br]

Further Reading

A.Ruppel, 1967, Johannes Gutenberg: sein Leben und sein Werk, 3rd edn, Nieuwkoop: B.de Graaf (the standard biography), A.M.L.de Lamartine, 1960, Gutenberg, inventeur de l'imprimerie, Tallone.

Scholderer, 1963, Gutenberg, Inventor of Printing, London: British Museum.

S.H.Steinberg, 1974, Five Hundred Years of Printing 3rd edn, London: Penguin (provides briefer details).

LRD

Biographical history of technology > Gutenberg, Johann Gensfleisch zum
37 Herbert, Edward Geisler

SUBJECT AREA: Mechanical, pneumatic and hydraulic engineering, Metallurgy

[br]

b. 23 March 1869 Dedham, near Colchester, Essex, England

d. 9 February 1938 West Didsbury, Manchester, England

[br]

English engineer, inventor of the Rapidor saw and the Pendulum Hardness Tester, and pioneer of cutting tool research.

[br]

Edward Geisler Herbert was educated at Nottingham High School in 1876–87, and at University College, London, in 1887–90, graduating with a BSc in Physics in 1889 and remaining for a further year to take an engineering course. He began his career as a premium apprentice at the Nottingham works of Messrs James Hill \& Co, manufacturers of lace machinery. In 1892 he became a partner with Charles Richardson in the firm of Richardson \& Herbert, electrical engineers in Manchester, and when this partnership was dissolved in 1895 he carried on the business in his own name and began to produce machine tools. He remained as Managing Director of this firm, reconstituted in 1902 as a limited liability company styled Edward G.Herbert Ltd, until his retirement in 1928. He was joined by Charles Fletcher (1868–1930), who as joint Managing Director contributed greatly to the commercial success of the firm, which specialized in the manufacture of small machine tools and testing machinery.

Around 1900 Herbert had discovered that hacksaw machines cut very much quicker when only a few teeth are in operation, and in 1902 he patented a machine which utilized this concept by automatically changing the angle of incidence of the blade as cutting proceeded. These saws were commercially successful, but by 1912, when his original patents were approaching expiry, Herbert and Fletcher began to develop improved methods of applying the rapid-saw concept. From this work the well-known Rapidor and Manchester saws emerged soon after the First World War. A file-testing machine invented by Herbert before the war made an autographic record of the life and performance of the file and brought him into close contact with the file and tool steel manufacturers of Sheffield. A tool-steel testing machine, working like a lathe, was introduced when high-speed steel had just come into general use, and Herbert became a prominent member of the Cutting Tools Research Committee of the Institution of Mechanical Engineers in 1919, carrying out many investigations for that body and compiling four of its Reports published between 1927 and 1933. He was the first to conceive the idea of the "tool-work" thermocouple which allowed cutting tool temperatures to be accurately measured. For this advance he was awarded the Thomas Hawksley Gold Medal of the Institution in 1926.

His best-known invention was the Pendulum Hardness Tester, introduced in 1923. This used a spherical indentor, which was rolled over, rather than being pushed into, the surface being examined, by a small, heavy, inverted pendulum. The period of oscillation of this pendulum provided a sensitive measurement of the specimen's hardness. Following this work Herbert introduced his "Cloudburst" surface hardening process, in which hardened steel engineering components were bombarded by steel balls moving at random in all directions at very high velocities like gaseous molecules. This treatment superhardened the surface of the components, improved their resistance to abrasion, and revealed any surface defects. After bombardment the hardness of the superficially hardened layers increased slowly and spontaneously by a room-temperature ageing process. After his retirement in 1928 Herbert devoted himself to a detailed study of the influence of intense magnetic fields on the hardening of steels.

Herbert was a member of several learned societies, including the Manchester Association of Engineers, the Institute of Metals, the American Society of Mechanical Engineers and the Institution of Mechanical Engineers. He retained a seat on the Board of his company from his retirement until the end of his life.

[br]

Principal Honours and Distinctions

Manchester Association of Engineers Butterworth Gold Medal 1923. Institution of Mechanical Engineers Thomas Hawksley Gold Medal 1926.

Bibliography

E.G.Herbert obtained several British and American patents and was the author of many papers, which are listed in T.M.Herbert (ed.), 1939, "The inventions of Edward Geisler Herbert: an autobiographical note", Proceedings of the Institution of Mechanical Engineers 141: 59–67.

ASD / RTS

Biographical history of technology > Herbert, Edward Geisler
38 Riley, James

SUBJECT AREA: Metallurgy

[br]

b. 1840 Halifax, England

d. 15 July 1910 Harrogate, England

[br]

English steelmaker who promoted the manufacture of low-carbon bulk steel by the open-hearth process for tin plate and shipbuilding; pioneer of nickel steels.

[br]

After working as a millwright in Halifax, Riley found employment at the Ormesby Ironworks in Middlesbrough until, in 1869, he became manager of the Askam Ironworks in Cumberland. Three years later, in 1872, he was appointed Blast-furnace Manager at the pioneering Siemens Steel Company's works at Landore, near Swansea in South Wales. Using Spanish ore, he produced the manganese-rich iron (spiegeleisen) required as an additive to make satisfactory steel. Riley was promoted in 1874 to be General Manager at Landore, and he worked with William Siemens to develop the use of the latter's regenerative furnace for the production of open-hearth steel. He persuaded Welsh makers of tin plate to use sheets rolled from lowcarbon (mild) steel instead of from charcoal iron and, partly by publishing some test results, he was instrumental in influencing the Admiralty to build two naval vessels of mild steel, the Mercury and the Iris.

In 1878 Riley moved north on his appointment as General Manager of the Steel Company of Scotland, a firm closely associated with Charles Tennant that was formed in 1872 to make steel by the Siemens process. Already by 1878, fourteen Siemens melting furnaces had been erected, and in that year 42,000 long tons of ingots were produced at the company's Hallside (Newton) Works, situated 8 km (5 miles) south-east of Glasgow. Under Riley's leadership, steelmaking in open-hearth furnaces was initiated at a second plant situated at Blochairn. Plates and sections for all aspects of shipbuilding, including boilers, formed the main products; the company also supplied the greater part of the steel for the Forth (Railway) Bridge. Riley was associated with technical modifications which improved the performance of steelmaking furnaces using Siemens's principles. He built a gasfired cupola for melting pig-iron, and constructed the first British "universal" plate mill using three-high rolls (Lauth mill).

At the request of French interests, Riley investigated the properties of steels containing various proportions of nickel; the report that he read before the Iron and Steel Institute in 1889 successfully brought to the notice of potential users the greatly enhanced strength that nickel could impart and its ability to yield alloys possessing substantially lower corrodibility.

The Steel Company of Scotland paid dividends in the years to 1890, but then came a lean period. In 1895, at the age of 54, Riley moved once more to another employer, becoming General Manager of the Glasgow Iron and Steel Company, which had just laid out a new steelmaking plant at Wishaw, 25 km (15 miles) south-east of Glasgow, where it already had blast furnaces. Still the technical innovator, in 1900 Riley presented an account of his experiences in introducing molten blast-furnace metal as feed for the open-hearth steel furnaces. In the early 1890s it was largely through Riley's efforts that a West of Scotland Board of Conciliation and Arbitration for the Manufactured Steel Trade came into being; he was its first Chairman and then its President.

In 1899 James Riley resigned from his Scottish employment to move back to his native Yorkshire, where he became his own master by acquiring the small Richmond Ironworks situated at Stockton-on-Tees. Although Riley's 1900 account to the Iron and Steel Institute was the last of the many of which he was author, he continued to contribute to the discussion of papers written by others.

[br]

Principal Honours and Distinctions

President, West of Scotland Iron and Steel Institute 1893–5. Vice-President, Iron and Steel Institute, 1893–1910. Iron and Steel Institute (London) Bessemer Gold Medal 1887.

Bibliography

1876, "On steel for shipbuilding as supplied to the Royal Navy", Transactions of the Institute of Naval Architects 17:135–55.

1884, "On recent improvements in the method of manufacture of open-hearth steel", Journal of the Iron and Steel Institute 2:43–52 plus plates 27–31.

1887, "Some investigations as to the effects of different methods of treatment of mild steel in the manufacture of plates", Journal of the Iron and Steel Institute 1:121–30 (plus sheets II and III and plates XI and XII).

27 February 1888, "Improvements in basichearth steel making furnaces", British patent no. 2,896.

27 February 1888, "Improvements in regenerative furnaces for steel-making and analogous operations", British patent no. 2,899.

1889, "Alloys of nickel and steel", Journal of the Iron and Steel Institute 1:45–55.

Further Reading

A.Slaven, 1986, "James Riley", in Dictionary of Scottish Business Biography 1860–1960, Volume 1: The Staple Industries (ed. A.Slaven and S. Checkland), Aberdeen: Aberdeen University Press, 136–8.

"Men you know", The Bailie (Glasgow) 23 January 1884, series no. 588 (a brief biography, with portrait).

J.C.Carr and W.Taplin, 1962, History of the British Steel Industry, Harvard University Press (contains an excellent summary of salient events).

JKA

Biographical history of technology > Riley, James
39 remote maintenance
1. дистанционное техническое обслуживание
дистанционное техническое обслуживание
Техническое обслуживание объекта, проводимое под управлением персонала без его непосредственного присутствия.
[ОСТ 45.152-99 ]

Параллельные тексты EN-RU из ABB Review. Перевод компании Интент
Service from afar
Дистанционный сервис

ABB’s Remote Service concept is revolutionizing the robotics industry

Разработанная АББ концепция дистанционного обслуживания Remote Service революционизирует робототехнику

ABB robots are found in industrial applications everywhere – lifting, packing, grinding and welding, to name a few. Robust and tireless, they work around the clock and are critical to a company’s productivity. Thus, keeping these robots in top shape is essential – any failure can lead to serious output consequences. But what happens when a robot malfunctions?

Роботы АББ используются во всех отраслях промышленности для перемещения грузов, упаковки, шлифовки, сварки – всего и не перечислить. Надежные и неутомимые работники, способные трудиться день и ночь, они представляют большую ценность для владельца. Поэтому очень важно поддерживать их в надлежащей состоянии, ведь любой отказ может иметь серьезные последствия. Но что делать, если робот все-таки сломался?

ABB’s new Remote Service concept holds the answer: This approach enables a malfunctioning robot to alarm for help itself. An ABB service engineer then receives whole diagnostic information via wireless technology, analyzes the data on a Web site and responds with support in just minutes. This unique service is paying off for customers and ABB alike, and in the process is revolutionizing service thinking.

Ответом на этот вопрос стала новая концепция Remote Service от АББ, согласно которой неисправный робот сам просит о помощи. C помощью беспроводной технологии специалист сервисной службы АББ получает всю необходимую диагностическую информацию, анализирует данные на web-сайте и через считанные минуты выдает рекомендации по устранению отказа. Эта уникальная возможность одинаково ценна как для заказчиков, так и для самой компании АББ. В перспективе она способна в корне изменить весь подход к организации технического обслуживания.

Every minute of production downtime can have financially disastrous consequences for a company. Traditional reactive service is no longer sufficient since on-site service engineer visits also demand great amounts of time and money. Thus, companies not only require faster help from the service organization when needed but they also want to avoid disturbances in production.

Каждая минута простоя производства может привести к губительным финансовым последствиям. Традиционная организация сервиса, предусматривающая ликвидацию возникающих неисправностей, становится все менее эффективной, поскольку вызов сервисного инженера на место эксплуатации робота сопряжен с большими затратами времени и денег. Предприятия требуют от сервисной организации не только более быстрого оказания помощи, но и предотвращения возможных сбоев производства.

In 2006, ABB developed a new approach to better meet customer’s expectations: Using the latest technologies to reach the robots at customer sites around the world, ABB could support them remotely in just minutes, thereby reducing the need for site visits. Thus the new Remote Service concept was quickly brought to fruition and was launched in mid-2007. Statistics show that by using the system the majority of production stoppages can be avoided.

В 2006 г. компания АББ разработала новый подход к удовлетворению ожиданий своих заказчиков. Использование современных технологий позволяет специалистам АББ получать информацию от роботов из любой точки мира и в считанные минуты оказывать помощь дистанционно, в результате чего сокращается количество выездов на место установки. Запущенная в середине 2007 г. концепция Remote Service быстро себя оправдала. Статистика показывает, что её применение позволило предотвратить большое число остановок производства.

Reactive maintenance The hardware that makes ABB Remote Service possible consists of a communication unit, which has a function similar to that of an airplane’s so-called black box 1. This “service box” is connected to the robot’s control system and can read and transmit diagnostic information. The unit not only reads critical diagnostic information that enables immediate support in the event of a failure, but also makes it possible to monitor and analyze the robot’s condition, thereby proactively detecting the need for maintenance.

Устранение возникающих неисправностей Аппаратное устройство, с помощью которого реализуется концепция Remote Service, представляет собой коммуникационный блок, работающий аналогично черному ящику самолета (рис. 1). Этот блок считывает диагностические данные из контроллера робота и передает их по каналу GSM. Считывается не только информация, необходимая для оказания немедленной помощи в случае отказа, но и сведения, позволяющие контролировать и анализировать состояние робота для прогнозирования неисправностей и планирования технического обслуживания.

If the robot breaks down, the service box immediately stores the status of the robot, its historical data (as log files), and diagnostic parameters such as temperature and power supply. Equipped with a built-in modem and using the GSM network, the box transmits the data to a central server for analysis and presentation on a dedicated Web site. Alerts are automatically sent to the nearest of ABB’s 1,200 robot service engineers who then accesses the detailed data and error log to analyze the problem.

При поломке робота сервисный блок немедленно сохраняет данные о его состоянии, сведения из рабочего журнала, а также значения диагностических параметров (температура и характеристики питания). Эти данные передаются встроенным GSM-модемом на центральный сервер для анализа и представления на соответствующем web-сайте. Аварийные сообщения автоматически пересылаются ближайшему к месту аварии одному из 1200 сервисных инженеров-робототехников АББ, который получает доступ к детальной информации и журналу аварий для анализа возникшей проблемы.

A remotely based ABB engineer can then quickly identify the exact fault, offering rapid customer support. For problems that cannot be solved remotely, the service engineer can arrange for quick delivery of spare parts and visit the site to repair the robot. Even if the engineer must make a site visit, service is faster, more efficient and performed to a higher standard than otherwise possible.

Специалист АББ может дистанционно идентифицировать отказ и оказать быструю помощь заказчику. Если неисправность не может быть устранена дистанционно, сервисный инженер организовывает доставку запасных частей и выезд ремонтной бригады. Даже если необходимо разрешение проблемы на месте, предшествующая дистанционная диагностика позволяет минимизировать объем работ и сократить время простоя.

Remote Service enables engineers to “talk” to robots remotely and to utilize tools that enable smart, fast and automatic analysis. The system is based on a machine-to-machine (M2M) concept, which works automatically, requiring human input only for analysis and personalized customer recommendations. ABB was recognized for this innovative solution at the M2M United Conference in Chicago in 2008 Factbox.

Remote Service позволяет инженерам «разговаривать» с роботами на расстоянии и предоставляет в их распоряжение интеллектуальные средства быстрого автоматизированного анализа. Система основана на основе технологии автоматической связи машины с машиной (M2M), где участие человека сводится к анализу данных и выдаче рекомендаций клиенту. В 2008 г. это инновационное решение от АББ получило приз на конференции M2M United Conference в Чикаго (см. вставку).

Proactive maintenance
Remote Service also allows ABB engineers to monitor and detect potential problems in the robot system and opens up new possibilities for proactive maintenance.

Прогнозирование неисправностей
Remote Service позволяет инженерам АББ дистанционно контролировать состояние роботов и прогнозировать возможные неисправности, что открывает новые возможности по организации профилактического обслуживания.

The service box regularly takes condition measurements. By monitoring key parameters over time, Remote Service can identify potential failures and when necessary notify both the end customer and the appropriate ABB engineer. The management and storage of full system backups is a very powerful service to help recover from critical situations caused, for example, by operator errors.

Сервисный блок регулярно выполняет диагностические измерения. Непрерывно контролируя ключевые параметры, Remote Service может распознать потенциальные опасности и, при необходимости, оповещать владельца оборудования и соответствующего специалиста АББ. Резервирование данных для возможного отката является мощным средством, обеспечивающим восстановление системы в критических ситуациях, например, после ошибки оператора.

The first Remote Service installation took place in the automotive industry in the United States and quickly proved its value. The motherboard in a robot cabinet overheated and the rise in temperature triggered an alarm via Remote Service. Because of the alarm, engineers were able to replace a faulty fan, preventing a costly production shutdown.

Первая система Remote Service была установлена на автозаводе в США и очень скоро была оценена по достоинству. Она обнаружила перегрев материнской платы в шкафу управления роботом и передала сигнал о превышении допустимой температуры, благодаря чему инженеры смогли заменить неисправный вентилятор и предотвратить дорогостоящую остановку производства.

MyRobot: 24-hour remote access

Having regular access to a robot’s condition data is also essential to achieving lean production. At any time, from any location, customers can verify their robots’ status and access maintenance information and performance reports simply by logging in to ABB’s MyRobot Web site. The service enables customers to easily compare performances, identify bottlenecks or developing issues, and initiate the most

Сайт MyRobot: круглосуточный дистанционный доступ
Для того чтобы обеспечить бесперебойное производство, необходимо иметь регулярный доступ к информации о состоянии робота. Зайдя на соответствующую страницу сайта MyRobot компании АББ, заказчики получат все необходимые данные, включая сведения о техническом обслуживании и отчеты о производительности своего робота. Эта услуга позволяет легко сравнивать данные о производительности, обнаруживать возможные проблемы, а также оптимизировать планирование технического обслуживания и модернизации. С помощью MyRobot можно значительно увеличить выпуск продукции и уменьшить количество выбросов.

Award-winning solution
In June 2008, the innovative Remote Service solution won the Gold Value Chain award at the M2M United Conference in Chicago. The value chain award honors successful corporate adopters of M2M (machine–to-machine) technology and highlights the process of combining multiple technologies to deliver high-quality services to customers. ABB won in the categoryof Smart Services.

Приз за удачное решение
В июне 2008 г. инновационное решение Remote Service получило награду Gold Value Chain (Золотая цепь) на конференции M2M United Conference в Чикаго. «Золотая цепь» присуждается за успешное масштабное внедрение технологии M2M (машина – машина), а также за достижения в объединении различных технологий для предоставления высококачественных услуг заказчикам. АББ одержала победу в номинации «Интеллектуальный сервис».

Case study: Tetley Tetley GB Ltd is the world’s second-largest manufacturer and distributor of tea. The company’s manufacturing and distribution business is spread across 40 countries and sells over 60 branded tea bags. Tetley’s UK tea production facility in Eaglescliffe, County Durham is the sole producer of Tetley tea bags 2.

Пример применения: Tetley Компания TetleyGB Ltd является вторым по величине мировым производителем и поставщиком чая. Производственные и торговые филиалы компании имеются в 40 странах, а продукция распространяется под 60 торговыми марками. Чаеразвесочная фабрика в Иглсклифф, графство Дарем, Великобритания – единственный производитель чая Tetley в пакетиках (рис. 2).

ABB offers a flexible choice of service agreements for both new and existing robot installations, which can help extend the mean time between failures, shorten the time to repair and lower the cost of automated production.

Предлагаемые АББ контракты на выполнение технического обслуживания как уже имеющихся, так и вновь устанавливаемых роботов, позволяют значительно увеличить среднюю наработку на отказ, сократить время ремонта и общую стоимость автоматизированного производства.

Robots in the plant’s production line were tripping alarms and delaying the whole production cycle. The spurious alarms resulted in much unnecessary downtime that was spent resetting the robots in the hope that another breakdown could be avoided. Each time an alarm was tripped, several hours of production time was lost. “It was for this reason that we were keen to try out ABB’s Remote Service agreement,” said Colin Trevor, plant maintenance manager.

Установленные в технологической линии роботы выдавали аварийные сигналы, задерживающие выполнение производственного цикла. Ложные срабатывания вынуждали перезапускать роботов в надежде предотвратить возможные отказы, в результате чего после каждого аварийного сигнала производство останавливалось на несколько часов. «Именно поэтому мы решили попробовать заключить с АББ контракт на дистанционное техническое обслуживание», – сказал Колин Тревор, начальник технической службы фабрики.

To prevent future disruptions caused by unplanned downtime, Tetley signed an ABB Response Package service agreement, which included installing a service box and system infrastructure into the robot control systems. Using the Remote Service solution, ABB remotely monitors and collects data on the “wear and tear” and productivity of the robotic cells; this data is then shared with the customer and contributes to smooth-running production cycles.

Для предотвращения ущерба в результате незапланированных простоев Tetley заключила с АББ контракт на комплексное обслуживание Response Package, согласно которому системы управления роботами были дооборудованы сервисными блоками с необходимой инфраструктурой. С помощью Remote Service компания АББ дистанционно собирает данные о наработке, износе и производительности роботизированных модулей. Эти данные предоставляются заказчику для оптимизации загрузки производственного оборудования.

Higher production uptime
Since the implementation of Remote Service, Tetley has enjoyed greatly reduced robot downtime, with no further disruptions caused by unforeseen problems. “The Remote Service package has dramatically changed the plant,” said Trevor. “We no longer have breakdown issues throughout the shift, helping us to achieve much longer periods of robot uptime. As we have learned, world-class manufacturing facilities need world-class support packages. Remote monitoring of our robots helps us to maintain machine uptime, prevent costly downtime and ensures my employees can be put to more valuable use.”

Увеличение полезного времени
С момента внедрения Remote Service компания Tetley была приятно удивлена резким сокращением простоя роботов и отсутствием незапланированных остановок производства. «Пакет Remote Service резко изменил ситуацию на предприятии», – сказал Тревор. «Мы избавились от простоев роботов и смогли резко увеличить их эксплуатационную готовность. Мы поняли, что для производственного оборудования мирового класса необходим сервисный пакет мирового класса. Дистанционный контроль роботов помогает нам поддерживать их в рабочем состоянии, предотвращать дорогостоящие простои и задействовать наш персонал для выполнения более важных задач».

Service access
Remote Service is available worldwide, connecting more than 500 robots. Companies that have up to 30 robots are often good candidates for the Remote Service offering, as they usually have neither the engineers nor the requisite skills to deal with robotics faults themselves. Larger companies are also enthusiastic about Remote Service, as the proactive services will improve the lifetime of their equipment and increase overall production uptime.

Доступность сервиса
Сеть Remote Service охватывает более 700 роботов по всему миру. Потенциальными заказчиками Remote Service являются компании, имеющие до 30 роботов, но не имеющие инженеров и техников, способных самостоятельно устранять их неисправности. Интерес к Remote Service проявляют и более крупные компании, поскольку они заинтересованы в увеличении срока службы и эксплуатационной готовности производственного оборудования.

In today’s competitive environment, business profitability often relies on demanding production schedules that do not always leave time for exhaustive or repeated equipment health checks. ABB’s Remote Service agreements are designed to monitor its customers’ robots to identify when problems are likely to occur and ensure that help is dispatched before the problem can escalate. In over 60 percent of ABB’s service calls, its robots can be brought back online remotely, without further intervention.

В условиях современной конкуренции окупаемость бизнеса часто зависит от соблюдения жестких графиков производства, не оставляющих времени для полномасштабных или периодических проверок исправности оборудования. Контракт Remote Service предусматривает мониторинг состояния роботов заказчика для прогнозирования возможных неисправностей и принятие мер по их предотвращению. В более чем 60 % случаев для устранения неисправности достаточно дистанционной консультации в сервисной службе АББ, дальнейшего вмешательства не требуется.

ABB offers a flexible choice of service agreements for both new and existing robot installations, which helps extend the mean time between failures, shorten the time to repair and lower the total cost of ownership. With four new packages available – Support, Response, Maintenance and Warranty, each backed up by ABB’s Remote Service technology – businesses can minimize the impact of unplanned downtime and achieve improved production-line efficiency.

Компания АББ предлагает гибкий выбор контрактов на выполнение технического обслуживания как уже имеющихся, так и вновь устанавливаемых роботов, которые позволяют значительно увеличить среднюю наработку на отказ, сократить время ремонта и эксплуатационные расходы. Четыре новых пакета на основе технологии Remote Service – Support, Response, Maintenance и Warranty – позволяют минимизировать внеплановые простои и значительно повысить эффективность производства.

The benefits of Remote Sevice are clear: improved availability, fewer service visits, lower maintenance costs and maximized total cost of ownership. This unique service sets ABB apart from its competitors and is the beginning of a revolution in service thinking. It provides ABB with a great opportunity to improve customer access to its expertise and develop more advanced services worldwide.

Преимущества дистанционного технического обслуживания очевидны: повышенная надежность, уменьшение выездов ремонтных бригад, уменьшение затрат на обслуживание и общих эксплуатационных расходов. Эта уникальная услуга дает компании АББ преимущества над конкурентами и демонстрирует революционный подход к организации сервиса. Благодаря ей компания АББ расширяет доступ заказчиков к опыту своих специалистов и получает возможность более эффективного оказания технической помощи по всему миру.

Тематики

тех. обсл. и ремонт средств электросвязи

Обобщающие термины

виды технического обслуживания и ремонта

EN

remote maintenance
remote sevice

Англо-русский словарь нормативно-технической терминологии > remote maintenance
40 remote sevice
1. дистанционное техническое обслуживание
дистанционное техническое обслуживание
Техническое обслуживание объекта, проводимое под управлением персонала без его непосредственного присутствия.
[ОСТ 45.152-99 ]

Параллельные тексты EN-RU из ABB Review. Перевод компании Интент
Service from afar
Дистанционный сервис

ABB’s Remote Service concept is revolutionizing the robotics industry

Разработанная АББ концепция дистанционного обслуживания Remote Service революционизирует робототехнику

ABB robots are found in industrial applications everywhere – lifting, packing, grinding and welding, to name a few. Robust and tireless, they work around the clock and are critical to a company’s productivity. Thus, keeping these robots in top shape is essential – any failure can lead to serious output consequences. But what happens when a robot malfunctions?

Роботы АББ используются во всех отраслях промышленности для перемещения грузов, упаковки, шлифовки, сварки – всего и не перечислить. Надежные и неутомимые работники, способные трудиться день и ночь, они представляют большую ценность для владельца. Поэтому очень важно поддерживать их в надлежащей состоянии, ведь любой отказ может иметь серьезные последствия. Но что делать, если робот все-таки сломался?

ABB’s new Remote Service concept holds the answer: This approach enables a malfunctioning robot to alarm for help itself. An ABB service engineer then receives whole diagnostic information via wireless technology, analyzes the data on a Web site and responds with support in just minutes. This unique service is paying off for customers and ABB alike, and in the process is revolutionizing service thinking.

Ответом на этот вопрос стала новая концепция Remote Service от АББ, согласно которой неисправный робот сам просит о помощи. C помощью беспроводной технологии специалист сервисной службы АББ получает всю необходимую диагностическую информацию, анализирует данные на web-сайте и через считанные минуты выдает рекомендации по устранению отказа. Эта уникальная возможность одинаково ценна как для заказчиков, так и для самой компании АББ. В перспективе она способна в корне изменить весь подход к организации технического обслуживания.

Every minute of production downtime can have financially disastrous consequences for a company. Traditional reactive service is no longer sufficient since on-site service engineer visits also demand great amounts of time and money. Thus, companies not only require faster help from the service organization when needed but they also want to avoid disturbances in production.

Каждая минута простоя производства может привести к губительным финансовым последствиям. Традиционная организация сервиса, предусматривающая ликвидацию возникающих неисправностей, становится все менее эффективной, поскольку вызов сервисного инженера на место эксплуатации робота сопряжен с большими затратами времени и денег. Предприятия требуют от сервисной организации не только более быстрого оказания помощи, но и предотвращения возможных сбоев производства.

In 2006, ABB developed a new approach to better meet customer’s expectations: Using the latest technologies to reach the robots at customer sites around the world, ABB could support them remotely in just minutes, thereby reducing the need for site visits. Thus the new Remote Service concept was quickly brought to fruition and was launched in mid-2007. Statistics show that by using the system the majority of production stoppages can be avoided.

В 2006 г. компания АББ разработала новый подход к удовлетворению ожиданий своих заказчиков. Использование современных технологий позволяет специалистам АББ получать информацию от роботов из любой точки мира и в считанные минуты оказывать помощь дистанционно, в результате чего сокращается количество выездов на место установки. Запущенная в середине 2007 г. концепция Remote Service быстро себя оправдала. Статистика показывает, что её применение позволило предотвратить большое число остановок производства.

Reactive maintenance The hardware that makes ABB Remote Service possible consists of a communication unit, which has a function similar to that of an airplane’s so-called black box 1. This “service box” is connected to the robot’s control system and can read and transmit diagnostic information. The unit not only reads critical diagnostic information that enables immediate support in the event of a failure, but also makes it possible to monitor and analyze the robot’s condition, thereby proactively detecting the need for maintenance.

Устранение возникающих неисправностей Аппаратное устройство, с помощью которого реализуется концепция Remote Service, представляет собой коммуникационный блок, работающий аналогично черному ящику самолета (рис. 1). Этот блок считывает диагностические данные из контроллера робота и передает их по каналу GSM. Считывается не только информация, необходимая для оказания немедленной помощи в случае отказа, но и сведения, позволяющие контролировать и анализировать состояние робота для прогнозирования неисправностей и планирования технического обслуживания.

If the robot breaks down, the service box immediately stores the status of the robot, its historical data (as log files), and diagnostic parameters such as temperature and power supply. Equipped with a built-in modem and using the GSM network, the box transmits the data to a central server for analysis and presentation on a dedicated Web site. Alerts are automatically sent to the nearest of ABB’s 1,200 robot service engineers who then accesses the detailed data and error log to analyze the problem.

При поломке робота сервисный блок немедленно сохраняет данные о его состоянии, сведения из рабочего журнала, а также значения диагностических параметров (температура и характеристики питания). Эти данные передаются встроенным GSM-модемом на центральный сервер для анализа и представления на соответствующем web-сайте. Аварийные сообщения автоматически пересылаются ближайшему к месту аварии одному из 1200 сервисных инженеров-робототехников АББ, который получает доступ к детальной информации и журналу аварий для анализа возникшей проблемы.

A remotely based ABB engineer can then quickly identify the exact fault, offering rapid customer support. For problems that cannot be solved remotely, the service engineer can arrange for quick delivery of spare parts and visit the site to repair the robot. Even if the engineer must make a site visit, service is faster, more efficient and performed to a higher standard than otherwise possible.

Специалист АББ может дистанционно идентифицировать отказ и оказать быструю помощь заказчику. Если неисправность не может быть устранена дистанционно, сервисный инженер организовывает доставку запасных частей и выезд ремонтной бригады. Даже если необходимо разрешение проблемы на месте, предшествующая дистанционная диагностика позволяет минимизировать объем работ и сократить время простоя.

Remote Service enables engineers to “talk” to robots remotely and to utilize tools that enable smart, fast and automatic analysis. The system is based on a machine-to-machine (M2M) concept, which works automatically, requiring human input only for analysis and personalized customer recommendations. ABB was recognized for this innovative solution at the M2M United Conference in Chicago in 2008 Factbox.

Remote Service позволяет инженерам «разговаривать» с роботами на расстоянии и предоставляет в их распоряжение интеллектуальные средства быстрого автоматизированного анализа. Система основана на основе технологии автоматической связи машины с машиной (M2M), где участие человека сводится к анализу данных и выдаче рекомендаций клиенту. В 2008 г. это инновационное решение от АББ получило приз на конференции M2M United Conference в Чикаго (см. вставку).

Proactive maintenance
Remote Service also allows ABB engineers to monitor and detect potential problems in the robot system and opens up new possibilities for proactive maintenance.

Прогнозирование неисправностей
Remote Service позволяет инженерам АББ дистанционно контролировать состояние роботов и прогнозировать возможные неисправности, что открывает новые возможности по организации профилактического обслуживания.

The service box regularly takes condition measurements. By monitoring key parameters over time, Remote Service can identify potential failures and when necessary notify both the end customer and the appropriate ABB engineer. The management and storage of full system backups is a very powerful service to help recover from critical situations caused, for example, by operator errors.

Сервисный блок регулярно выполняет диагностические измерения. Непрерывно контролируя ключевые параметры, Remote Service может распознать потенциальные опасности и, при необходимости, оповещать владельца оборудования и соответствующего специалиста АББ. Резервирование данных для возможного отката является мощным средством, обеспечивающим восстановление системы в критических ситуациях, например, после ошибки оператора.

The first Remote Service installation took place in the automotive industry in the United States and quickly proved its value. The motherboard in a robot cabinet overheated and the rise in temperature triggered an alarm via Remote Service. Because of the alarm, engineers were able to replace a faulty fan, preventing a costly production shutdown.

Первая система Remote Service была установлена на автозаводе в США и очень скоро была оценена по достоинству. Она обнаружила перегрев материнской платы в шкафу управления роботом и передала сигнал о превышении допустимой температуры, благодаря чему инженеры смогли заменить неисправный вентилятор и предотвратить дорогостоящую остановку производства.

MyRobot: 24-hour remote access

Having regular access to a robot’s condition data is also essential to achieving lean production. At any time, from any location, customers can verify their robots’ status and access maintenance information and performance reports simply by logging in to ABB’s MyRobot Web site. The service enables customers to easily compare performances, identify bottlenecks or developing issues, and initiate the most

Сайт MyRobot: круглосуточный дистанционный доступ
Для того чтобы обеспечить бесперебойное производство, необходимо иметь регулярный доступ к информации о состоянии робота. Зайдя на соответствующую страницу сайта MyRobot компании АББ, заказчики получат все необходимые данные, включая сведения о техническом обслуживании и отчеты о производительности своего робота. Эта услуга позволяет легко сравнивать данные о производительности, обнаруживать возможные проблемы, а также оптимизировать планирование технического обслуживания и модернизации. С помощью MyRobot можно значительно увеличить выпуск продукции и уменьшить количество выбросов.

Award-winning solution
In June 2008, the innovative Remote Service solution won the Gold Value Chain award at the M2M United Conference in Chicago. The value chain award honors successful corporate adopters of M2M (machine–to-machine) technology and highlights the process of combining multiple technologies to deliver high-quality services to customers. ABB won in the categoryof Smart Services.

Приз за удачное решение
В июне 2008 г. инновационное решение Remote Service получило награду Gold Value Chain (Золотая цепь) на конференции M2M United Conference в Чикаго. «Золотая цепь» присуждается за успешное масштабное внедрение технологии M2M (машина – машина), а также за достижения в объединении различных технологий для предоставления высококачественных услуг заказчикам. АББ одержала победу в номинации «Интеллектуальный сервис».

Case study: Tetley Tetley GB Ltd is the world’s second-largest manufacturer and distributor of tea. The company’s manufacturing and distribution business is spread across 40 countries and sells over 60 branded tea bags. Tetley’s UK tea production facility in Eaglescliffe, County Durham is the sole producer of Tetley tea bags 2.

Пример применения: Tetley Компания TetleyGB Ltd является вторым по величине мировым производителем и поставщиком чая. Производственные и торговые филиалы компании имеются в 40 странах, а продукция распространяется под 60 торговыми марками. Чаеразвесочная фабрика в Иглсклифф, графство Дарем, Великобритания – единственный производитель чая Tetley в пакетиках (рис. 2).

ABB offers a flexible choice of service agreements for both new and existing robot installations, which can help extend the mean time between failures, shorten the time to repair and lower the cost of automated production.

Предлагаемые АББ контракты на выполнение технического обслуживания как уже имеющихся, так и вновь устанавливаемых роботов, позволяют значительно увеличить среднюю наработку на отказ, сократить время ремонта и общую стоимость автоматизированного производства.

Robots in the plant’s production line were tripping alarms and delaying the whole production cycle. The spurious alarms resulted in much unnecessary downtime that was spent resetting the robots in the hope that another breakdown could be avoided. Each time an alarm was tripped, several hours of production time was lost. “It was for this reason that we were keen to try out ABB’s Remote Service agreement,” said Colin Trevor, plant maintenance manager.

Установленные в технологической линии роботы выдавали аварийные сигналы, задерживающие выполнение производственного цикла. Ложные срабатывания вынуждали перезапускать роботов в надежде предотвратить возможные отказы, в результате чего после каждого аварийного сигнала производство останавливалось на несколько часов. «Именно поэтому мы решили попробовать заключить с АББ контракт на дистанционное техническое обслуживание», – сказал Колин Тревор, начальник технической службы фабрики.

To prevent future disruptions caused by unplanned downtime, Tetley signed an ABB Response Package service agreement, which included installing a service box and system infrastructure into the robot control systems. Using the Remote Service solution, ABB remotely monitors and collects data on the “wear and tear” and productivity of the robotic cells; this data is then shared with the customer and contributes to smooth-running production cycles.

Для предотвращения ущерба в результате незапланированных простоев Tetley заключила с АББ контракт на комплексное обслуживание Response Package, согласно которому системы управления роботами были дооборудованы сервисными блоками с необходимой инфраструктурой. С помощью Remote Service компания АББ дистанционно собирает данные о наработке, износе и производительности роботизированных модулей. Эти данные предоставляются заказчику для оптимизации загрузки производственного оборудования.

Higher production uptime
Since the implementation of Remote Service, Tetley has enjoyed greatly reduced robot downtime, with no further disruptions caused by unforeseen problems. “The Remote Service package has dramatically changed the plant,” said Trevor. “We no longer have breakdown issues throughout the shift, helping us to achieve much longer periods of robot uptime. As we have learned, world-class manufacturing facilities need world-class support packages. Remote monitoring of our robots helps us to maintain machine uptime, prevent costly downtime and ensures my employees can be put to more valuable use.”

Увеличение полезного времени
С момента внедрения Remote Service компания Tetley была приятно удивлена резким сокращением простоя роботов и отсутствием незапланированных остановок производства. «Пакет Remote Service резко изменил ситуацию на предприятии», – сказал Тревор. «Мы избавились от простоев роботов и смогли резко увеличить их эксплуатационную готовность. Мы поняли, что для производственного оборудования мирового класса необходим сервисный пакет мирового класса. Дистанционный контроль роботов помогает нам поддерживать их в рабочем состоянии, предотвращать дорогостоящие простои и задействовать наш персонал для выполнения более важных задач».

Service access
Remote Service is available worldwide, connecting more than 500 robots. Companies that have up to 30 robots are often good candidates for the Remote Service offering, as they usually have neither the engineers nor the requisite skills to deal with robotics faults themselves. Larger companies are also enthusiastic about Remote Service, as the proactive services will improve the lifetime of their equipment and increase overall production uptime.

Доступность сервиса
Сеть Remote Service охватывает более 700 роботов по всему миру. Потенциальными заказчиками Remote Service являются компании, имеющие до 30 роботов, но не имеющие инженеров и техников, способных самостоятельно устранять их неисправности. Интерес к Remote Service проявляют и более крупные компании, поскольку они заинтересованы в увеличении срока службы и эксплуатационной готовности производственного оборудования.

In today’s competitive environment, business profitability often relies on demanding production schedules that do not always leave time for exhaustive or repeated equipment health checks. ABB’s Remote Service agreements are designed to monitor its customers’ robots to identify when problems are likely to occur and ensure that help is dispatched before the problem can escalate. In over 60 percent of ABB’s service calls, its robots can be brought back online remotely, without further intervention.

В условиях современной конкуренции окупаемость бизнеса часто зависит от соблюдения жестких графиков производства, не оставляющих времени для полномасштабных или периодических проверок исправности оборудования. Контракт Remote Service предусматривает мониторинг состояния роботов заказчика для прогнозирования возможных неисправностей и принятие мер по их предотвращению. В более чем 60 % случаев для устранения неисправности достаточно дистанционной консультации в сервисной службе АББ, дальнейшего вмешательства не требуется.

ABB offers a flexible choice of service agreements for both new and existing robot installations, which helps extend the mean time between failures, shorten the time to repair and lower the total cost of ownership. With four new packages available – Support, Response, Maintenance and Warranty, each backed up by ABB’s Remote Service technology – businesses can minimize the impact of unplanned downtime and achieve improved production-line efficiency.

Компания АББ предлагает гибкий выбор контрактов на выполнение технического обслуживания как уже имеющихся, так и вновь устанавливаемых роботов, которые позволяют значительно увеличить среднюю наработку на отказ, сократить время ремонта и эксплуатационные расходы. Четыре новых пакета на основе технологии Remote Service – Support, Response, Maintenance и Warranty – позволяют минимизировать внеплановые простои и значительно повысить эффективность производства.

The benefits of Remote Sevice are clear: improved availability, fewer service visits, lower maintenance costs and maximized total cost of ownership. This unique service sets ABB apart from its competitors and is the beginning of a revolution in service thinking. It provides ABB with a great opportunity to improve customer access to its expertise and develop more advanced services worldwide.

Преимущества дистанционного технического обслуживания очевидны: повышенная надежность, уменьшение выездов ремонтных бригад, уменьшение затрат на обслуживание и общих эксплуатационных расходов. Эта уникальная услуга дает компании АББ преимущества над конкурентами и демонстрирует революционный подход к организации сервиса. Благодаря ей компания АББ расширяет доступ заказчиков к опыту своих специалистов и получает возможность более эффективного оказания технической помощи по всему миру.

Тематики

тех. обсл. и ремонт средств электросвязи

Обобщающие термины

виды технического обслуживания и ремонта

EN

remote maintenance
remote sevice

Англо-русский словарь нормативно-технической терминологии > remote sevice

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