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customer-oriented

См. также в других словарях:

  • customer-oriented — UK US adjective (UK also customer orientated) ► CUSTOMER FOCUSED(Cf. ↑customer focused) …   Financial and business terms

  • Customer orientation — (CO) is the set of beliefs in sales that says that customer needs and satisfaction are the priority of an organization. It focuses on dynamic interactions between the organization and customers as well as competitors in the market and its… …   Wikipedia

  • -oriented — [ˈɔːrientd, ˈɒ ǁ ˈɔː ] also orientated [ riənteɪtd] suffix COMMERCE if something is market oriented, customer oriented etc, it is developed or done to meet the market s or the customer s needs: • The country is moving toward a market oriented… …   Financial and business terms

  • oriented — UK US /ˈɔːrientɪd/ adjective (UK also orientated) ► directed towards or interested in something: »Countries with more globally oriented economies have higher levels of information technology investment. ● oriented Cf. oriented → See also BUSINESS …   Financial and business terms

  • Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

  • Customer base — The customer base is the group of customers and/or consumers that a business serves. In the most situations, a large part of this group is made up of repeat customers with a high ratio of purchase over time. These customers are the main source of …   Wikipedia

  • oriented — /ˈɒriɛntəd/ (say oreeentuhd) adjective 1. inclined (in a specified way): politically oriented. 2. directed (in a specified way): customer oriented; oriented towards the common reader …  

  • Customer dynamics — is an emerging theory on customer business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone …   Wikipedia

  • Customer communications management — is a term highlighted by research companies such as Gartner Group, Forrester Research and Madison Advisors to define a convergent set of Information Technology solutions that together provide marketing communication professionals the ability to… …   Wikipedia

  • Customer Cost — refers not only to the price of a product, but also encompasses the purchase costs as well as use costs and post use costs. Purchase costs mainly consist of the cost of searching for a product, gathering information about it and obtaining it. The …   Wikipedia

  • Concept-oriented model — Example of a concept oriented model. The concept oriented model (COM) is a data model based on the following three principles: Duality principle postulates that any element consists of two parts, called identity and entity. Accordingly, data… …   Wikipedia

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