-
1 customer
[΄kʌstəmə] n գնորդ, հաճախորդ, պատվիրատու. customer services հաճախորդների սպասարկում. awkward customer անշնորհք մարդ. ugly customer ծանր մարդ. queer/rum customer տարօրինակ մարդ -
2 customer relationship management
"The process of building profitable customer relationships through the delivery of highly targeted interactions at all customer touch points by aligning marketing, sales and service functions and systems."English-Arabic terms dictionary > customer relationship management
-
3 customer relationship
An association between a customer (account or contact) and a partner (account or contact). -
4 customer statement
A form that can be sent to customers that includes the customer's balance and amount due for the statement period. -
5 customer account statement
A form that can be sent to customers that includes the customer's balance and amount due for the statement period.English-Arabic terms dictionary > customer account statement
-
6 customer discount
A price reduction for a particular customer. -
7 customer invoice
"A source document that documents a customer payment request. When a payment is received, it can be matched to the invoice." -
8 customer advance
A payment received from a customer in anticipation of the delivery of items or of the performance of a service.مقدَم العميل -
9 Customer
عميل ، زبون -
10 Customer risk
حد المخاطرة لعميل -
11 Customer's position
مركز العميل -
12 Customer's safe deposit
(box vault)غرفة الخزائن المؤجرة للعملاء ، غرفة محصنة للعملاء -
13 Customer-friendly
مألوف للزبائن -
14 Customer Experience Improvement Program
"A Microsoft program that invites customers to provide Microsoft with more detailed information about how the software is used including the type and frequency of errors, software and hardware performance, and feature usage. This information is anonymous and voluntary, and is used strictly for the purposes of software development."برنامج تحسين المنتجات وفقًا لاستخدام العملاءEnglish-Arabic terms dictionary > Customer Experience Improvement Program
-
15 customer
A person or company to whom your company sells products or services. -
16 customer service representative
"An employee who provides service to the customers of the organization or business unit through the opening and resolution of cases, among other activities."English-Arabic terms dictionary > customer service representative
-
17 customer service
A wide variety of activities intended to ensure that customers receive the goods and services they require to satisfy their needs or wants in the most effective and efficient manner possible. -
18 customer group
A classification of customers that share key characteristics. -
19 customer
The account or contact with which a business unit conducts a business transaction. -
20 customer trade agreement
"A fixed-price agreement that a company enters into with one or more customers in relation to sales prices or discounts for costs associated with the completion of a project (labor, expenses, and fees)."
См. также в других словарях:
Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… … Wikipedia
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
Customer service — is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002),[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a… … Wikipedia
Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… … Wikipedia
Customer attrition — Customer attrition, also known as customer churn, customer turnover, or customer defection, is a business term used to describe loss of clients or customers. Banks, telephone service companies, Internet service providers, pay TV companies,… … Wikipedia
Customer experience — (CX) is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy. It… … Wikipedia
Customer to customer — (C2C) markets are innovative ways to allow customers to interact with each other. While traditional markets require business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In… … Wikipedia
Customer retention — is the activity that a selling organization undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organisation has with a customer and continues throughout the entire lifetime of a… … Wikipedia
Customer profitability — (CP) is the difference between the revenues earned from and the costs associated with the customer relationship in a specified period. According to Philip Kotler, a profitable customer is a person, household or a company that overtime, yields a… … Wikipedia
Customer Value Models — A Customer Value Model (CVM) is a data driven representation of the worth, in monetary terms, of what a company is doing or could do for its customers.[1][2][self published source?] Customer Value Models are tools used primarily in B2B markets… … Wikipedia
Customer communications management — is a term highlighted by research companies such as Gartner Group, Forrester Research and Madison Advisors to define a convergent set of Information Technology solutions that together provide marketing communication professionals the ability to… … Wikipedia