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101 excellence
Gen Mgt, Opsa state of organizational performance achieved through the successful integration of a variety of operational and strategic elements that enables an organization to become one of the best in its field. Excellence is initially evident when an organization rises above its competitors, and it is usually measured by the ability to sustain a leading or significant market share. The strategic and operational elements contributing to excellence include the organization’s approach to total quality management, quality assurance, quality awards and quality standards, core competency, benchmarking, customer service, the balanced scorecard, and leadership. Taken altogether, these components should produce an organizational approach to the generation, development, and delivery of products and services that is better, cheaper, and smarter than that of the competition. Attempts at becoming an excellent organization have spawned terms such as best practice, bestin-class, and world class manufacturing and are usually associated with a holistic approach to competitive advantage. -
102 operations management
Opsthe maintenance, control, and improvement of organizational activities required to produce goods or services for consumers. Operations management has traditionally been associated with manufacturing activities but can also be applied to the service sector. The measurement and evaluation of operations is usually undertaken through a process of business appraisal. Efficiency and effectiveness may be monitored by the application of ISO 9001 quality systems, or total quality management techniques. -
103 social audit
Gen Mgta process for evaluating, reporting on, and improving an organization’s performance and behavior, and for measuring its effects on society. The social audit can be used to produce a measure of the social responsibility of an organization. It takes into account any internal code of conduct as well as the views of all stakeholders and draws on best practice factors of total quality management and human resource development. Like internal auditing, social auditing requires an organization to identify what it is seeking to achieve, who the stakeholders are, and how it wants to measure performance. -
104 Crompton, Samuel
SUBJECT AREA: Textiles[br]b. 3 December 1753 Firwood, near Bolton, Lancashire, Englandd. 26 June 1827 Bolton, Lancashire, England[br]English inventor of the spinning mule.[br]Samuel Crompton was the son of a tenant farmer, George, who became the caretaker of the old house Hall-i-th-Wood, near Bolton, where he died in 1759. As a boy, Samuel helped his widowed mother in various tasks at home, including weaving. He liked music and made his own violin, with which he later was to earn some money to pay for tools for building his spinning mule. He was set to work at spinning and so in 1769 became familiar with the spinning jenny designed by James Hargreaves; he soon noticed the poor quality of the yarn produced and its tendency to break. Crompton became so exasperated with the jenny that in 1772 he decided to improve it. After seven years' work, in 1779 he produced his famous spinning "mule". He built the first one entirely by himself, principally from wood. He adapted rollers similar to those already patented by Arkwright for drawing out the cotton rovings, but it seems that he did not know of Arkwright's invention. The rollers were placed at the back of the mule and paid out the fibres to the spindles, which were mounted on a moving carriage that was drawn away from the rollers as the yarn was paid out. The spindles were rotated to put in twist. At the end of the draw, or shortly before, the rollers were stopped but the spindles continued to rotate. This not only twisted the yarn further, but slightly stretched it and so helped to even out any irregularities; it was this feature that gave the mule yarn extra quality. Then, after the spindles had been turned backwards to unwind the yarn from their tips, they were rotated in the spinning direction again and the yarn was wound on as the carriage was pushed up to the rollers.The mule was a very versatile machine, making it possible to spin almost every type of yarn. In fact, Samuel Crompton was soon producing yarn of a much finer quality than had ever been spun in Bolton, and people attempted to break into Hall-i-th-Wood to see how he produced it. Crompton did not patent his invention, perhaps because it consisted basically of the essential features of the earlier machines of Hargreaves and Arkwright, or perhaps through lack of funds. Under promise of a generous subscription, he disclosed his invention to the spinning industry, but was shabbily treated because most of the promised money was never paid. Crompton's first mule had forty-eight spindles, but it did not long remain in its original form for many people started to make improvements to it. The mule soon became more popular than Arkwright's waterframe because it could spin such fine yarn, which enabled weavers to produce the best muslin cloth, rivalling that woven in India and leading to an enormous expansion in the British cotton-textile industry. Crompton eventually saved enough capital to set up as a manufacturer himself and around 1784 he experimented with an improved carding engine, although he was not successful. In 1800, local manufacturers raised a sum of £500 for him, and eventually in 1812 he received a government grant of £5,000, but this was trifling in relation to the immense financial benefits his invention had conferred on the industry, to say nothing of his expenses. When Crompton was seeking evidence in 1811 to support his claim for financial assistance, he found that there were 4,209,570 mule spindles compared with 155,880 jenny and 310,516 waterframe spindles. He later set up as a bleacher and again as a cotton manufacturer, but only the gift of a small annuity by his friends saved him from dying in total poverty.[br]Further ReadingH.C.Cameron, 1951, Samuel Crompton, Inventor of the Spinning Mule, London (a rather discursive biography).Dobson \& Barlow Ltd, 1927, Samuel Crompton, the Inventor of the Spinning Mule, Bolton.G.J.French, 1859, The Life and Times of Samuel Crompton, Inventor of the Spinning Machine Called the Mule, London.The invention of the mule is fully described in H. Gatling, 1970, The Spinning Mule, Newton Abbot; W.English, 1969, The Textile Industry, London; R.L.Hills, 1970, Power in the Industrial Revolution, Manchester.C.Singer (ed.), 1958, A History of Technology, Vol. IV, Oxford: Clarendon Press (provides a brief account).RLH -
105 Ferranti, Sebastian Ziani de
[br]b. 9 April 1864 Liverpool, Englandd. 13 January 1930 Zurich, Switzerland[br]English manufacturing engineer and inventor, a pioneer and early advocate of high-voltage alternating-current electric-power systems.[br]Ferranti, who had taken an interest in electrical and mechanical devices from an early age, was educated at St Augustine's College in Ramsgate and for a short time attended evening classes at University College, London. Rather than pursue an academic career, Ferranti, who had intense practical interests, found employment in 1881 with the Siemens Company (see Werner von Siemens) in their experimental department. There he had the opportunity to superintend the installation of electric-lighting plants in various parts of the country. Becoming acquainted with Alfred Thomson, an engineer, Ferranti entered into a short-lived partnership with him to manufacture the Ferranti alternator. This generator, with a unique zig-zag armature, had an efficiency exceeding that of all its rivals. Finding that Sir William Thomson had invented a similar machine, Ferranti formed a company with him to combine the inventions and produce the Ferranti- Thomson machine. For this the Hammond Electric Light and Power Company obtained the sole selling rights.In 1885 the Grosvenor Gallery Electricity Supply Corporation was having serious problems with its Gaulard and Gibbs series distribution system. Ferranti, when consulted, reviewed the design and recommended transformers connected across constant-potential mains. In the following year, at the age of 22, he was appointed Engineer to the company and introduced the pattern of electricity supply that was eventually adopted universally. Ambitious plans by Ferranti for London envisaged the location of a generating station of unprecedented size at Deptford, about eight miles (13 km) from the city, a departure from the previous practice of placing stations within the area to be supplied. For this venture the London Electricity Supply Corporation was formed. Ferranti's bold decision to bring the supply from Deptford at the hitherto unheard-of pressure of 10,000 volts required him to design suitable cables, transformers and generators. Ferranti planned generators with 10,000 hp (7,460 kW)engines, but these were abandoned at an advanced stage of construction. Financial difficulties were caused in part when a Board of Trade enquiry in 1889 reduced the area that the company was able to supply. In spite of this adverse situation the enterprise continued on a reduced scale. Leaving the London Electricity Supply Corporation in 1892, Ferranti again started his own business, manufacturing electrical plant. He conceived the use of wax-impregnated paper-insulated cables for high voltages, which formed a landmark in the history of cable development. This method of flexible-cable manufacture was used almost exclusively until synthetic materials became available. In 1892 Ferranti obtained a patent which set out the advantages to be gained by adopting sector-shaped conductors in multi-core cables. This was to be fundamental to the future design and development of such cables.A total of 176 patents were taken out by S.Z. de Ferranti. His varied and numerous inventions included a successful mercury-motor energy meter and improvements to textile-yarn produc-tion. A transmission-line phenomenon where the open-circuit voltage at the receiving end of a long line is greater than the sending voltage was named the Ferranti Effect after him.[br]Principal Honours and DistinctionsFRS 1927. President, Institution of Electrical Engineers 1910 and 1911. Institution of Electrical Engineers Faraday Medal 1924.Bibliography18 July 1882, British patent no. 3,419 (Ferranti's first alternator).13 December 1892, British patent no. 22,923 (shaped conductors of multi-core cables). 1929, "Electricity in the service of man", Journal of the Institution of Electrical Engineers 67: 125–30.Further ReadingG.Z.de Ferranti and R. Ince, 1934, The Life and Letters of Sebastian Ziani de Ferranti, London.A.Ridding, 1964, S.Z.de Ferranti. Pioneer of Electric Power, London: Science Museum and HMSO (a concise biography).R.H.Parsons, 1939, Early Days of the Power Station Industry, Cambridge, pp. 21–41.GWBiographical history of technology > Ferranti, Sebastian Ziani de
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106 Maxim, Sir Hiram Stevens
[br]b. 5 February 1840 Brockway's Mills, Maine, USAd. 24 November 1916 Streatham, London, England[br]American (naturalized British) inventor; designer of the first fully automatic machine gun and of an experimental steam-powered aircraft.[br]Maxim was born the son of a pioneer farmer who later became a wood turner. Young Maxim was first apprenticed to a carriage maker and then embarked on a succession of jobs before joining his uncle in his engineering firm in Massachusetts in 1864. As a young man he gained a reputation as a boxer, but it was his uncle who first identified and encouraged Hiram's latent talent for invention.It was not, however, until 1878, when Maxim joined the first electric-light company to be established in the USA, as its Chief Engineer, that he began to make a name for himself. He developed an improved light filament and his electric pressure regulator not only won a prize at the first International Electrical Exhibition, held in Paris in 1881, but also resulted in his being made a Chevalier de la Légion d'honneur. While in Europe he was advised that weapons development was a more lucrative field than electricity; consequently, he moved to England and established a small laboratory at Hatton Garden, London. He began by investigating improvements to the Gatling gun in order to produce a weapon with a faster rate of fire and which was more accurate. In 1883, by adapting a Winchester carbine, he successfully produced a semi-automatic weapon, which used the recoil to cock the gun automatically after firing. The following year he took this concept a stage further and produced a fully automatic belt-fed weapon. The recoil drove barrel and breechblock to the vent. The barrel then halted, while the breechblock, now unlocked from the former, continued rearwards, extracting the spent case and recocking the firing mechanism. The return spring, which it had been compressing, then drove the breechblock forward again, chambering the next round, which had been fed from the belt, as it did so. Keeping the trigger pressed enabled the gun to continue firing until the belt was expended. The Maxim gun, as it became known, was adopted by almost every army within the decade, and was to remain in service for nearly fifty years. Maxim himself joined forces with the large British armaments firm of Vickers, and the Vickers machine gun, which served the British Army during two world wars, was merely a refined version of the Maxim gun.Maxim's interests continued to occupy several fields of technology, including flight. In 1891 he took out a patent for a steam-powered aeroplane fitted with a pendulous gyroscopic stabilizer which would maintain the pitch of the aeroplane at any desired inclination (basically, a simple autopilot). Maxim decided to test the relationship between power, thrust and lift before moving on to stability and control. He designed a lightweight steam-engine which developed 180 hp (135 kW) and drove a propeller measuring 17 ft 10 in. (5.44 m) in diameter. He fitted two of these engines into his huge flying machine testrig, which needed a wing span of 104 ft (31.7 m) to generate enough lift to overcome a total weight of 4 tons. The machine was not designed for free flight, but ran on one set of rails with a second set to prevent it rising more than about 2 ft (61 cm). At Baldwyn's Park in Kent on 31 July 1894 the huge machine, carrying Maxim and his crew, reached a speed of 42 mph (67.6 km/h) and lifted off its rails. Unfortunately, one of the restraining axles broke and the machine was extensively damaged. Although it was subsequently repaired and further trials carried out, these experiments were very expensive. Maxim eventually abandoned the flying machine and did not develop his idea for a stabilizer, turning instead to other projects. At the age of almost 70 he returned to the problems of flight and designed a biplane with a petrol engine: it was built in 1910 but never left the ground.In all, Maxim registered 122 US and 149 British patents on objects ranging from mousetraps to automatic spindles. Included among them was a 1901 patent for a foot-operated suction cleaner. In 1900 he became a British subject and he was knighted the following year. He remained a larger-than-life figure, both physically and in character, until the end of his life.[br]Principal Honours and DistinctionsChevalier de la Légion d'Honneur 1881. Knighted 1901.Bibliography1908, Natural and Artificial Flight, London. 1915, My Life, London: Methuen (autobiography).Further ReadingObituary, 1916, Engineer (1 December).Obituary, 1916, Engineering (1 December).P.F.Mottelay, 1920, The Life and Work of Sir Hiram Maxim, London and New York: John Lane.Dictionary of National Biography, 1912–1921, 1927, Oxford: Oxford University Press.See also: Pilcher, Percy SinclairCM / JDSBiographical history of technology > Maxim, Sir Hiram Stevens
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107 McCormick, Cyrus
SUBJECT AREA: Agricultural and food technology[br]b. 1809 Walnut Grove, Virginia, USAd. 1884 USA[br]American inventor of the first functionally and commercially successful reaping machine; founder of the McCormick Company, which was to become one of the founding companies of International Harvester.[br]Cyrus McCormick's father, a farmer, began to experiment unsuccessfully with a harvesting machine between 1809 and 1816. His son took up the challenge and gave his first public demonstration of his machine in 1831. It cut a 4 ft swathe, but, wanting to perfect the machine, he waited until 1834 before patenting it, by which time he felt that his invention was threatened by others of similar design. In the same year he entered an article in the Mechanics Magazine, warning competitors off his design. His main rival was Obed Hussey who contested McCormick's claim to the originality of the idea, having patented his own machine six months before McCormick.A competition between the two machines was held in 1843, the judges favouring McCormick's, even after additional trials were conducted after objections of unfairness from Hussey. The rivalry continued over a number of years, being avidly reported in the agricultural press. The publicity did no harm to reaper sales, and McCormick sold twenty-nine machines in 1843 and fifty the following year.As the westward settlement movement progressed, so the demand for McCormick's machine grew. In order to be more central to his markets, McCormick established himself in Chicago. In partnership with C.M.Gray he established a factory to produce 500 harvesters for the 1848 season. By means of advertising and offers of credit terms, as well as production-line assembly, McCormick was able to establish himself as sole owner and also control all production, under the one roof. By the end of the decade he dominated reaper production but other developments were to threaten this position; however, foreign markets were appearing at the same time, not least the opportunities of European sales stimulated by the Great Exhibition in 1851. In the trials arranged by the Royal Agricultural Society of England the McCormick machine significantly outperformed that of Hussey's, and as a result McCormick arranged for 500 to be made under licence in England.In 1874 McCormick bought a half interest in the patent for a wire binder from Charles Withington, a watchmaker from Janesville, Wisconsin, and by 1885 a total of 50,000 wire binders had been built in Chicago. By 1881 McCormick was producing twine binders using Appleby's twine knotter under a licence agreement, and by 1885 the company was producing only twine binders. The McCormick Company was one of the co-founders of the International Harvester Company in 1901.[br]Bibliography1972, The Century of the Reaper, Johnson Reprint (the original is in the New York State Library).Further ReadingGraeme Quick and Wesley Buchele, 1978, The Grain Harvesters, American Society of Agricultural Engineers (deals in detail with McCormick's developments).G.H.Wendell, 1981, 150 Years of International Harvester, Crestlink (though more concerned with the machinery produced by International Harvester, it gives an account of its originating companies).T.W.Hutchinson, 1930, Cyrus Hall McCormick, Seedtime 1809–1856; ——1935, Cyrus Hall McCormick, Harvest 1856–1884 (both attempt to unravel the many claims surrounding the reaper story).Herbert N.Casson, 1908, The Romance of the Reaper, Doubleday Page (deals with McCormick, Deering and the formation of International Harvester).AP -
108 McKay, Hugh Victor
SUBJECT AREA: Agricultural and food technology[br]b. c. 1866 Drummartin, Victoria, Australiad. 21 May 1926 Australia[br]Australian inventor and manufacturer of harvesting and other agricultural equipment.[br]A farmer's son, at the age of 17 McKay developed modifications to the existing stripper harvester and created a machine that would not only strip the seed from standing corn, but was able to produce a threshed, winnowed and clean sample in one operation. The prototype was produced in 1884 and worked well on the two acres of wheat that had been set aside on the family farm. By arrangement with a Melbourne plough maker, five machines were made and sold for the 1885 season. In 1886 the McKay Harvester Company was formed, with offices at Ballarat, from which the machines, built by various companies, were sold. The business expanded quickly, selling sixty machines in 1888, and eventually rising to the production of nearly 2,000 harvesters in 1905. The name "Sunshine" was given to the harvester, and the "Sun" prefix was to appear on all other implements produced by the company as it diversified its production interests. In 1902 severe drought reduced machinery sales and left 2,000 harvesters unsold. McKay was forced to look to export markets to dispose of his surplus machines. By 1914 a total of 10,000 machines were being exported annually. During the First World War McKay was appointed to the Business Board of the Defence Department. Increases in the scale of production resulted in the company moving to Melbourne, where it was close to the port of entry of raw materials and was able to export the finished article more readily. In 1909 McKay produced one of the first gas-engined harvesters, but its cost prevented it from being more than an experimental prototype. By this time McKay was the largest agricultural machinery manufacturer in the Southern hemisphere, producing a wide range of implements, including binders. In 1916 McKay hired Headlie Taylor, who had developed a machine capable of harvesting fallen crops. The jointly developed machine was a major success, coming as it did in what would otherwise have been a disastrous Australian harvest. Further developments included the "Sun Auto-header" in 1923, the first of the harvesting machines to adopt the "T" configuration to be seen on modern harvesters. The Australian market was expanding fast and a keen rivalry developed between McKay and Massey Harris. Confronted by the tariff regulations with which the Australian Government had protected its indigenous machinery industry since 1906, Massey Harris sold all its Australian assets to the H.V. McKay company in 1930. Twenty-three years later Massey Ferguson acquired the old Sunshine works and was still operating from there in the 1990s.Despite a long-running history of wage disputes with his workforce, McKay established a retiring fund as well as a self-help fund for distressed cases. Before his death he created a charitable trust and requested that some funds should be made available for the "aerial experiments" which were to lead to the establishment of the Flying Doctor Service.[br]Principal Honours and DistinctionsCBE.Further ReadingGraeme Quick and Wesley Buchele, 1978, The Grain Harvesters, American Society of Agricultural Engineers (devotes a chapter to the unique development of harvesting machinery which took place in Australia).AP -
109 Stanley, Robert Crooks
[br]b. 1 August 1876 Little Falls, New Jersey, USAd. 12 February 1951 USA[br]American mining engineer and metallurgist, originator of Monel Metal[br]Robert, the son of Thomas and Ada (Crooks) Stanley, helped to finance his early training at the Stevens Institute of Technology, Hoboken, New Jersey, by working as a manual training instructor at Montclair High School. After graduating in mechanical engineering from Stevens in 1899, and as a mining engineer from the Columbia School of Mines in 1901, he accepted a two-year assignment from the S.S.White Dental Company to investigate platinum-bearing alluvial deposits in British Columbia. This introduced him to the International Nickel Company (Inco), which had been established on 29 March 1902 to amalgamate the major mining companies working the newly discovered cupro-nickel deposits at Sudbury, Ontario. Ambrose Monell, President of Inco, appointed Stanley as Assistant Superintendent of its American Nickel Works at Camden, near Philadelphia, in 1903. At the beginning of 1904 Stanley was General Superintendent of the Orford Refinery at Bayonne, New Jersey, where most of the output of the Sudbury mines was treated.Copper and nickel were separated there from the bessemerized matte by the celebrated "tops and bottoms" process introduced thirteen years previously by R.M.Thompson. It soon occurred to Stanley that such a separation was not invariably required and that, by reducing directly the mixed matte, he could obtain a natural cupronickel alloy which would be ductile, corrosion resistant, and no more expensive to produce than pure copper or nickel. His first experiment, on 30 December 1904, was completely successful. A railway wagon full of bessemerized matte, low in iron, was calcined to oxide, reduced to metal with carbon, and finally desulphurized with magnesium. Ingots cast from this alloy were successfully forged to bars which contained 68 per cent nickel, 23 per cent copper and about 1 per cent iron. The new alloy, originally named after Ambrose Monell, was soon renamed Monel to satisfy trademark requirements. A total of 300,000 ft2 (27,870 m2) of this white, corrosion-resistant alloy was used to roof the Pennsylvania Railway Station in New York, and it also found extensive applications in marine work and chemical plant. Stanley greatly increased the output of the Orford Refinery during the First World War, and shortly after becoming President of the company in 1922, he established a new Research and Development Division headed initially by A.J.Wadham and then by Paul D. Merica, who at the US Bureau of Standards had first elucidated the mechanism of age-hardening in alloys. In the mid- 1920s a nickel-ore body of unprecedented size was identified at levels between 2,000 and 3,000 ft (600 and 900 m) below the Frood Mine in Ontario. This property was owned partially by Inco and partially by the Mond Nickel Company. Efficient exploitation required the combined economic resources of both companies. They merged on 1 January 1929, when Mond became part of International Nickel. Stanley remained President of the new company until February 1949 and was Chairman from 1937 until his death.[br]Principal Honours and DistinctionsAmerican Society for Metals Gold Medal. Institute of Metals Platinum Medal 1948.Further ReadingF.B.Howard-White, 1963, Nickel, London: Methuen (a historical review).ASD -
110 Troubleshooting
The task of troubleshooting is, in many ways, the inverse of envisioning. The troubleshooter needs to move from known function to unknown structure, whereas the envisioning moves from known structure to unknown function. If a fault has in some way perturbed the structure of the device, the troubleshooter, even though he may have complete access to the behavior of the faulted device, no longer has total information about its structure (because, for example, a fault that opened a diode's junction might not, of course, be directly observable). The troubleshooter asks the question, "What could have caused this (symptomatic) overall behavior?" rather than, "What behavior do all these local component behaviors produce when connected in this way?" This troubleshooting process, like that of envisioning, entails extensive problem solving in order to resolve ambiguities. For the troubleshooter, the ambiguities lie in determining which of the many possible causes for a given symptom is the actual one. (deKleer & Brown, 1983, p. 181)Historical dictionary of quotations in cognitive science > Troubleshooting
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111 mathematically eliminated
поражение в результате математического подсчета
Термин в кёрлинге, обозначающий статус команды, когда общее количество камней, оставшихся ей для выполнения бросков и/или находящихся в игровой зоне площадки, меньше, чем количество очков, необходимых для победы или сравнивания счета.
[Департамент лингвистических услуг Оргкомитета «Сочи 2014». Глоссарий терминов]EN
mathematically eliminated
Curling term for the status of a team that has a combined total of stones left to be delivered and/or remaining in play that is less than the number needed to produce either a tie or a win.
[Департамент лингвистических услуг Оргкомитета «Сочи 2014». Глоссарий терминов]Тематики
EN
Англо-русский словарь нормативно-технической терминологии > mathematically eliminated
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