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21 management
руководство, организация, управление ( войсковым хозяйством) ; администрация; см. тж. administration— logistics support management— matrix type management -
22 record
запись; карточка; формуляр; послужной список; личное дело; документирование ( информации) ; pl. ( документированные) данные; документация; записывать; регистрировать; документироватьprevious exposure (individual) record — карточка (индивидуального) учета предыдущих доз (радиоактивного) облучения
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23 equally
equally ['i:kwəlɪ]∎ divided equally divisé en parts ou parties égales;∎ equally spaced également espacé;∎ to contribute equally to the expenses contribuer pour une part égale à la dépense(b) (to same degree) également, aussi;∎ they were equally responsible ils étaient également responsables ou responsables au même degré;∎ I was equally surprised j'ai été tout aussi surpris;∎ it applies equally to both young and old cela concerne les jeunes comme les personnes âgées;∎ she worked equally hard elle a travaillé tout aussi dur;∎ equally well tout aussi bien;∎ equally talented students élèves également ou pareillement doués∎ efficiency is important, but equally we must consider the welfare of the staff l'efficacité, c'est important, mais nous devons tout autant considérer le bien-être du personnel;∎ equally, managers have responsibilities towards workers de même, la direction a des obligations envers le personnel -
24 cost-cutting
Gen Mgtthe reduction of the amount of money spent on the operations of an organization or on the provision of products and services. Cost-cutting measures such as budget reductions, salary freezes, and staff redundancies may be taken by an organization at a time of recession or financial difficulty or in situations where inefficiency has been identified. Alternative approaches to cost-cutting include modifying organizational structures and redesigning organizational processes for greater efficiency. Excessive cost-cutting may affect productivity and quality or the organization’s ability to add value. -
25 customer expectation
Gen Mgtthe needs, wants, and preconceived ideas of a customer about a product or service. Customer expectation will be influenced by a customer’s perception of the product or service and can be created by previous experience, advertising, hearsay, awareness of competitors, and brand image. The level of customer service is also a factor, and a customer might expect to encounter efficiency, helpfulness, reliability, confidence in the staff, and a personal interest in his or her custom. If customer expectations are met, then customer satisfaction results. -
26 mystery shopping
Mktgthe use of employees or agents to visit a store or use a service anonymously and assess its quality. Mystery shopping is used to assess such factors as the quality of customer service, including general and technical efficiency, and friendliness of staff, layout and appearance of the premises, and quality and variety of goods or services on offer. Mystery shoppers fill in a questionnaire based on their impressions and this information is then used to identify possible areas for business or service improvement. -
27 increase
[̘. ̈n.ˈɪnkri:s]age limit increase страх. увеличение возрастного предела appraisal increase увеличение оцениваемой стоимости capital increase прирост капитала child increase рост ребенка (в смысле взросления) considerable increase значительный рост cost increase рост стоимости cost increase увеличение стоимости deferment increase увеличение в связи с отсрочкой, рост в связи с отсрочкой (выплат и т. п.) deferred salary increase отсроченное увеличение заработной платы deferred wage increase отсроченное увеличение заработной платы demographic increase демографический рост exponential increase рост по экспоненциальному закону general rate increase (GRI) повышение общего тарифа general rate increase (GRI) повышение общей ставки heavy increase резкое увеличение increase возрастание, рост increase возрастание increase возрастать, увеличивать(ся), расти increase возрастать increase повышение increase подъем increase прибавка increase прибавление, размножение, прирост increase прибавление increase прирост increase расти increase расширение increase рост increase увеличение increase увеличиваться increase усиливать(ся) increase усиливаться increase by увеличивать на increase for a child надбавка для ребенка (напр. к пособию) increase for dependents надбавка на иждивенцев (напр. к пособию) increase in activity усиление активности increase in assets увеличение активов increase in bank lending увеличение банковской ссуды increase in capacity увеличение производственной мощности increase in capital value прирост стоимости основного капитала increase in deferred income tax увеличение отсроченного подоходного налога increase in deposits увеличение суммы вкладов increase in earning рост заработной платы increase in efficiency рост производительности increase in interest rates увеличение ставок процента increase in land value рост стоимости земли increase in lending увеличение кредитования increase in liabilities увеличение задолженности increase in liquidity рост ликвидности increase in money terms увеличение в денежном выражении increase in output рост объема производства increase in output увеличение выпуска продукции increase in percentage terms увеличение в процентном выражении increase in premium увеличение страхового взноса increase in prices повышение цен increase in production рост производства increase in protectionism усиление протекционизма increase in reserve увеличение резервного фонда increase in turnover рост товарооборота increase in value увеличение стоимости increase in value allowances увеличение скидок со стоимости increase in volume terms увеличение в объемном выражении increase in warranty reserve увеличение гарантийного резерва increase in working capital рост оборотного капитала increase of capital прирост капитала increase of equity увеличение чистой стоимости капитала за вычетом обязательств increase of exports рост экспорта increase of imports рост импорта increase of income увеличение дохода increase of indirect taxation увеличение косвенного налогообложения increase of postal rates повышение почтовых сборов increase of premium повышение страхового взноса increase of prices повышение цен increase of risk возрастание риска increase of share capital прирост акционерного капитала increase of taxation увеличение налогообложения index-linked increase индексированное повышение заработной платы index-linked payment increase индексированное увеличение платежей interest rate increase увеличение ставки процента large increase большой прирост marked increase заметный рост marked increase явный рост minimum increase минимальный прирост minute increase незначительный прирост moderate increase умеренный прирост nominal increase номинальное увеличение oil price increase повышение цены на нефть pay increase рост заработной платы pay increase увеличение заработной платы population increase естественное движение населения population increase прирост населения population increase рост численности населения price increase рост цен rate increase повышение ставки rate increase повышение тарифа rent increase повышение арендной платы rent increase рост арендной платы rent increase увеличение арендной платы salary increase рост заработной платы salary increase увеличение заработной платы sales increase увеличение сбыта shareholder value increase увеличение биржевой стоимости акции sharp increase резкое увеличение sibling increase надбавка (к пособию) на брата или сестру spouse increase увеличение (выплаты) на супругу (супруга) staff increase увеличение численности персонала steep increase резкое увеличение tax increase рост налогов twofold increase двойной прирост twofold increase увеличение в два раза value increase повышение цены value increase увеличение стоимости wage increase повышение заработной платы wage increase повышение зарплаты wage increase рост заработной платы year-on-year increase ежегодный прирост
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