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21 human resource planning
HRthe development of strategies for matching the size and skills of the workforce to organizational needs. Human resource planning assists organizations to recruit, retain, and optimize the deployment of the personnel needed to meet business objectives and to respond to changes in the external environment. The process involves carrying out a skills analysis of the existing workforce, carrying out manpower forecasting, and taking action to ensure that supply meets demand. This may include the development of training and retraining strategies. -
22 management development
HRthe process of creating and enhancing the competences of managers and potential managers. Management development is usually thought of as a planned process, focusing on a long-term development program to increase managerial effectiveness, but it also incorporates informal and unplanned elements such as learning from day-to-day experience. Management development programs within an organization work to identify and recruit potential managers, and develop their knowledge and skills to meet organizational needs. They also equip managers for more senior posts. Management development activities include short courses, management education programs, management training, coaching, and mentoring. -
23 Senge, Peter
(b. 1947) Gen MgtU.S. academic. Popularized the theory of the learning organization, first suggested by Chris Argyris and Donald Schön.Senge studied how organizations develop adaptive capabilities in a world of increasing complexity and change. His work culminated in the publication of The Fifth Discipline: The Art and Practice of the Learning Organization (1990). Senge studied engineering at Stanford before completing a PhD on social systems modeling at the Massachusetts Institute of Technology. He is currently director of the Center for Organizational Learning at MIT, and is also a founding partner of the training and consulting company, Innovation Associates, now part of Arthur D. Little. -
24 succession planning
Gen Mgtthe preparation for the replacement of one postholder by another, usually prompted by retirement or resignation. Succession planning involves preparing the new postholder before the old one leaves, possibly with training or through work shadowing. At a senior level, management succession should be accomplished as smoothly as possible in order to avoid organizational crises caused by absent or inadequate top management. General Electric is held to be an exemplar of succession planning for its successful transition following the retirement of Jack Welch.
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