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21 цели обучения
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22 цикл обучения
1. Определение учебных потребностей. — 1. Identify training needs.
2. Определение требований к обучению. — 2. Define learning requirements.
3. Определение целей обучения. — 3. Define training objectives.
4. Составление учебной программы. — 4. Design training curriculum.
5. Планирование учебной программы (методы, методика, методисты, место, продолжительность, средства, оборудование, плата за обучение, маркетинг). — 5. Plan training program (methods, techniques, resource persons, location, duration, facilities, equipment, training fees, marketing).
6. Реализация обучения. — 6. Implement training.
7. Оценка обучения. — 7. Evaluate training.
8. Анализ обучения с целью улучшения. — 8. Review training for improvement.
Многие организации используют цикл обучения для обеспечения систематического планирования обучения и достижения соответствия результатов потребностям участников и торгово-промышленных предприятий. — Many organizations use the training cycle to ensure that training is planned systematically and achieves results consistent with the needs of the participants and business enterprises.
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23 balanced scorecard
Gen Mgta system that measures and manages an organization’s progress toward strategic objectives. Introduced by Robert Kaplan and David Norton in 1992, the balanced scorecard incorporates not only financial indicators but also three other perspectives: customer, internal business, and learning/innovation. The scorecard shows how these measures are interlinked and affect each other, enabling an organization’s past, present, and potential performance to be tracked and managed.
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