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knowledge+based+support

См. также в других словарях:

  • Knowledge Centered Support — (KCS) is a methodology and a set of practices and processes that focuses on knowledge as a key asset of the customer/technical support organization. It was developed in 1992 by the Consortium for Service Innovation… …   Wikipedia

  • Knowledge-based engineering — (KBE) is a discipline with roots in computer aided design (CAD) and knowledge based systems but has several definitions and roles depending upon the context. An early role was support tool for a design engineer generally within the context of… …   Wikipedia

  • Knowledge management — (KM) comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in… …   Wikipedia

  • Knowledge worker — Knowledge workers in today s workforce are individuals who are valued for their ability to act and communicate with knowledge within a specific subject area. They will often advance the overall understanding of that subject through focused… …   Wikipedia

  • Knowledge engineering — (KE) has been defined by Feigenbaum, and McCorduck (1983) as follows: KE is an engineering discipline that involves integrating knowledge into computer systems in order to solve complex problems normally requiring a high level of human expertise …   Wikipedia

  • Knowledge entrepreneurship — describes the ability to recognize or create an opportunity and take action aimed at realizing the innovative knowledge practice or product. Knowledge entrepreneurship is different from ‘traditional’ economic entrepreneurship in that it does not… …   Wikipedia

  • Knowledge retrieval — is a field of study which seeks to return information in a structured form, consistent with human cognitive processes as opposed to simple lists of data items. It draws on a range of fields including Epistemology (Theory of knowledge), Cognitive… …   Wikipedia

  • Knowledge market — is a mechanism for distributing knowledge resources. There are two views on knowledge and how knowledge markets can function. One view uses a legal construct of intellectual property to make knowledge a typical scarce resource, so the traditional …   Wikipedia

  • Knowledge Acquisition and Documentation Structuring — (KADS) is a structured way of developing knowledge based systems (expert systems). It was developed at the University of Amsterdam as an alternative to an evolutionary approach and is now accepted as the European standard for knowledge based… …   Wikipedia

  • Knowledge Management — (KM) comprises a range of practices used by organisations to identify, create, represent, distribute and enable adoption of what it knows, and how it knows it. It has been an established discipline since 1995 [Stankosky, 2005] with a body of… …   Wikipedia

  • Knowledge transfer — in the fields of organizational development and organizational learning is the practical problem of transferring knowledge from one part of the organization to another (or all other) parts of the organization. Like Knowledge Management, Knowledge …   Wikipedia

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