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1 sensitivity training
HRgroup-based training designed to help participants develop interpersonal skills (see interpersonal communication). Sensitivity training is a form of human relations training, and was developed by Kurt Lewin, and others at the National Training Laboratory in the United States during the 1940s. The format most commonly used is a training group, or T-Group, consisting of between 7 and 12 people who meet together over a period of about two weeks, normally at a residential training center. The aims are to develop sensitivity and awareness of participants’ own feelings and reactions, to increase their understanding of group dynamics, and to help them learn to adapt their behavior in appropriate ways. Group activities may include discussion, games, and exercises but may also be relatively unstructured. The provision of feedback is a key feature. This type of training has been controversial, as the group interactions can be confrontational, and some have suggested that participants could suffer emotional harm. The popularity of T-Groups has declined since the 1960s and 1970s. Sensitivity training is also known as laboratory training. This term emphasizes the way participants are placed in an environment in which different ways of interacting can be tried out. Lewin’s early work in this field was developed at the National Training Laboratories, founded in 1947, in the United States.
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