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1 Customer Experience Improvement Program
"A Microsoft program that invites customers to provide Microsoft with more detailed information about how the software is used including the type and frequency of errors, software and hardware performance, and feature usage. This information is anonymous and voluntary, and is used strictly for the purposes of software development."برنامج تحسين المنتجات وفقًا لاستخدام العملاءEnglish-Arabic terms dictionary > Customer Experience Improvement Program
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2 factory mode
"A mode of running Sysprep that postpones the first-run experience and enables OEM and corporations to install additional drivers and applications, incorporate build-to-order customer information, and test the Windows installation. To run Sysprep in factory mode, use the command line b>Sysprep -factory/b>." -
3 quotation management
"The process of creating, adjusting, issuing, processing, and tracking a quotation from beginning, when customer information is collected, to ending, when the quotation is lost, canceled, or accepted." -
4 ISP sign-up server
"An HTTP server that automates the task of adding new customers to an ISP's customer database. The Internet sign-up server collects information from each customer, adds the information to the ISP's customer database, and then passes a configuration packet back to the customer's desktop computer. The configuration packet contains information that is used to configure the customer's Internet browser for subsequent connection to the ISP's services." -
5 ar-sa SMS
Private information that a customer provides to establish their Windows Live ID. This information is separate from the customer's (outward-facing) profile and is never shared without explicit consent. -
6 Windows Live account
Private information that a customer provides to establish their Windows Live ID. This information is separate from the customer's (outward-facing) profile and is never shared without explicit consent. -
7 account
Private information that a customer provides to establish their Windows Live ID. This information is separate from the customer's (outward-facing) profile and is never shared without explicit consent. -
8 GLB
"A U.S. law containing financial provisions that require all financial institutions to disclose to consumer customers their policies and practices for protecting the privacy of non-public personal information. Non-public personal information includes any PII provided by a customer, resulting from transactions with the financial institution or obtained by a financial institution through providing products or services." -
9 trusted PC
A computer that a customer adds to their Windows Live account security information from which they can reset a forgotten password without providing further information. -
10 note
An Outlook item that can be attached to a record's history log. Typically a note contains information regarding a conversation with a customer or other people in the company they work for. -
11 Microsoft Support Diagnostic Tool
A system used by PSS for gathering customer configuration information for diagnostics through an improved process and tool.English-Arabic terms dictionary > Microsoft Support Diagnostic Tool
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12 MSDT
A system used by PSS for gathering customer configuration information for diagnostics through an improved process and tool. -
13 Business Contact Manager for Microsoft® Office Outlook® 2007
"Microsoft supplemental software shipped on a separate disc that adds small-business contact management capabilities to Office Outlook 2007. It enables users to organize customer and prospect information, and manage sales and marketing activities in one location."Business Contact Manager for Microsoft® Office Outlook® 2007English-Arabic terms dictionary > Business Contact Manager for Microsoft® Office Outlook® 2007
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14 Microsoft® Office Outlook® 2007 with Business Contact Manager
"Microsoft supplemental software that adds small-business contact management capabilities to Office Outlook 2007. It enables users to organize customer and prospect information, and manage sales and marketing activities in one location."Microsoft® Office Outlook® 2007 with Business Contact ManagerEnglish-Arabic terms dictionary > Microsoft® Office Outlook® 2007 with Business Contact Manager
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15 business note
An Outlook item that can be attached to a record's history log. Typically a note contains information regarding a conversation with a customer or other people in the company they work for. -
16 FlexGo Management Portal
A Web site used by customer service representatives and support personnel to perform administrative functions such as updating information for computers that are already in the system or creating batch updates. -
17 FMP
A Web site used by customer service representatives and support personnel to perform administrative functions such as updating information for computers that are already in the system or creating batch updates. -
18 BAM
A service that allows a customer to view and manage account and billing information for Microsoft services online. -
19 alternate e-mail address
An e-mail address to which password reset information can be sent if a customer forgets the password portion of their Windows Live ID. -
20 Microsoft Outlook 2010 with Business Contact Manager
"A version of Microsoft Outlook that includes small-business contact management capabilities. It enables users to organize customer and prospect information, and manage sales and marketing activities in one location."English-Arabic terms dictionary > Microsoft Outlook 2010 with Business Contact Manager
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