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Cost of poor quality

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  • Cost of poor quality — (COPQ) or poor quality costs (PQC), are defined as costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor Quality Costs.[1] COPQ is a… …   Wikipedia

  • Quality costs — The concept of quality costs is a means to quantify the total cost of quality related efforts and deficiencies. It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article.[1] Prior to its introduction, the general… …   Wikipedia

  • Quality audit — Software Testing portal Quality audit is the process of systematic examination of a quality system carried out by an internal or external quality auditor or an audit team. It is an important part of organization s quality management system and is …   Wikipedia

  • cost of quality — The total costs of ensuring good quality or rectifying poor quality. Ultimately, by improving quality managers will reduce costs and improve profits. Four categories of costs are useful for this analysis: • prevention costs. These are the costs… …   Accounting dictionary

  • cost of quality — The total costs of ensuring good quality or rectifying poor quality. Ultimately, by improving quality managers will reduce costs and improve profits. Four categories of costs are useful for this analysis: • prevention costs. These are the costs… …   Big dictionary of business and management

  • Quality function deployment — (QFD) was originally developed in Japan by Yoji Akao in 1966 when the author combined his work in quality assurance and quality control points with function deployment used in Value Engineering. Mr. Akao described QFD as a “method to transform… …   Wikipedia

  • Quality of working life — another method for measurement of job satisfaction based on Hackman and Oldham theory I came across is to measure the 5 dimensions of job through a survey and then determine the JDS (job diagnostic survey) rating through this equation (Variety +… …   Wikipedia

  • Highest quality is lowest cost — is a Japanese manufacturing aphorism based on the premise that the highest quality manufacturer will earn a reputation that makes buyers prefer, price being reasonably similar, to buy its goods. This means that the manufacturer will produce more… …   Wikipedia

  • Data quality — Data are of high quality if they are fit for their intended uses in operations, decision making and planning (J. M. Juran). Alternatively, the data are deemed of high quality if they correctly represent the real world construct to which they… …   Wikipedia

  • Certified Quality Engineer — Certified Quality Engineer, often abbreviated CQE, is a certification given by the American Society for Quality. These engineers are professionally educated in quality engineering and quality control. They are trained in researching and… …   Wikipedia

  • Software quality — Contents 1 Motivation for Defining Software Quality 2 Definition 3 Alternative Approaches to Software Quality Defin …   Wikipedia

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