customer+behavior

См. также в других словарях:

• Customer analytics — is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship …   Wikipedia

• Customer experience analytics — (CEA) uses software to identify and analyze customer behavior patterns within and across multiple access points. CEA solutions use sophisticated data modeling techniques to analyze customer experiences with a company. Customers contact companies… …   Wikipedia

• Customer Cost — refers not only to the price of a product, but also encompasses the purchase costs as well as use costs and post use costs. Purchase costs mainly consist of the cost of searching for a product, gathering information about it and obtaining it. The …   Wikipedia

• Customer insight — is the collection, deployment and interpretation of information that allows a business to acquire, develop and retain their customers. Analysis Firstly, the collected data must be audited to fully understand the quality and opportunity within the …   Wikipedia

• customer behaviour — UK US (US customer behavior) noun [U] (also customer buying behaviour, also consumer behaviour) ► MARKETING the decisions that people make to buy or not to buy a product, and the things that influence their decisions: »Supermarkets arrange their… …   Financial and business terms

• Behavior Driven Development — (or BDD) is an Agile software development technique that encourages collaboration between developers, QA and non technical or business participants in a software project. It was originally conceived in 2003 by Dan North D.North,… …   Wikipedia

• Customer Survey — The Office episode Dwight and Jim roleplay a sales call. Episode no …   Wikipedia

• Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… …   Wikipedia

• Customer Lobby — Type Private Industry Business ratings and reviews Founded September 2007 Headquarters …   Wikipedia

• Customer Data Integration — (CDI) is the combination of the technology, processes and services needed to create and maintain an accurate, timely, complete and comprehensive representation of a customer across multiple channels, business lines, and enterprises typically… …   Wikipedia

• Customer feedback management services — Customer feedback management (CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured fashion. Methodology There are different approaches, or methodologies to feedback management… …   Wikipedia